Kia of Bedford
Cleveland, OH
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Great car buying experience! I was impressed with the communication I received from several different employees. I felt they were listening to my needs and concerns. I felt resp I was impressed with the communication I received from several different employees. I felt they were listening to my needs and concerns. I felt respected and overall I had a great car buying experience. More
Easy-Peasy car purchase I had done my research on KIA Soul and decided that was the model. I went to KIA of Bedford to make a deal. Easy, so easy I had done my research on KIA Soul and decided that was the model. I went to KIA of Bedford to make a deal. Easy, so easy More
Always a good experience They are always very friendly, knowledgeable, helpful and timely. Everyone seems to be courteous and go out of their way to make sure you are taken ca They are always very friendly, knowledgeable, helpful and timely. Everyone seems to be courteous and go out of their way to make sure you are taken care of while you are at the facility. More
Always treated well I have occasion to use the service department, sometimes with an appointment and other times without. I am always treated well and pleased with the w I have occasion to use the service department, sometimes with an appointment and other times without. I am always treated well and pleased with the work. More
First oil change This was my first oil change. The manager I think Jim? was so attentive, answered all my questions. He also gave me 2 cookies lol. Very nice experienc This was my first oil change. The manager I think Jim? was so attentive, answered all my questions. He also gave me 2 cookies lol. Very nice experience. More
Excellent Justin was great. Niro is an excellent product. Excited to own a plug in hybrid car. Scheduling was good with Justin agreeing to meet on weekends an Justin was great. Niro is an excellent product. Excited to own a plug in hybrid car. Scheduling was good with Justin agreeing to meet on weekends and evenings. More
Purchase of automobile I would never reccomend this place to anyone the salesman i dealt with told me to do something that he clearly knew i couldnt get away with because i I would never reccomend this place to anyone the salesman i dealt with told me to do something that he clearly knew i couldnt get away with because i told him i could not afford my insurance payment on it and me being a first time car buyer thought i could get away with it therefore i had to forefeit the car 3 months after having it screwing me and my credit up. This place is a joke and the salesmen are con artists. Do not. I repeat do not buy from here More
Great service, and exceptional associates. Had another opportunity to have regular service at KIA of Bedford. My service representative was Eric Livingstone. Eric was exceptionally knowledgea Had another opportunity to have regular service at KIA of Bedford. My service representative was Eric Livingstone. Eric was exceptionally knowledgeable and intent on giving me excellent service. I had some difficulty linking my smart phone's audios to work with google maps. It took him a while, but he did not give up, and resolved the problem. It is such service and dedication of your employees that keep me coming back to KIA of Bedford. More
Outstanding Customer Service Upon arrival, I was greet by a Maintenance Team member & Anthony both who were personable, courteous and professional. The staff is so friendly and th Upon arrival, I was greet by a Maintenance Team member & Anthony both who were personable, courteous and professional. The staff is so friendly and the reason I chose this Dealership for my service even though I live minutes from the Streetsboro Dealership is because of the staff, service and great work at this location. I didn't have an appointment but arrive an hour after they opened. The service provided was quick yet thorough. The Maintenance Team Member explained what was involved in my service and Anthony provided information and recommendations for my vehicle. Greatly appreciated! Please pass on my appreciation to the Maintenace Team Member & Anthony for a good day! Ability to use Kia Service Coupons also greatly appreciated! More
Very quick service I came in for a recall for maintenance. Anthony helped me out. He reminded me that I had 2 free oil changes and tire rotations left before June 23 2 I came in for a recall for maintenance. Anthony helped me out. He reminded me that I had 2 free oil changes and tire rotations left before June 23 2019. More