Kia of Bedford

Great Service! Never in my life have I been to such an amazing car dealership. Everyone were so nice and ready to help. You all care about the people and you don't j Never in my life have I been to such an amazing car dealership. Everyone were so nice and ready to help. You all care about the people and you don't just look at them as customers, but actual human beings. More

Was treated like I was not important. Walked into the dealership and was greeted energetically. Started out like it would be a great experience. I was wrong. We spoke to the salesman about Walked into the dealership and was greeted energetically. Started out like it would be a great experience. I was wrong. We spoke to the salesman about the Kia Soul. I informed him that we had never been in one, or driven one ourselves. I also mentioned this was the first day we started looking. Almost two hours later we are told that we couldn't get the car without a cosigner. We were told to come back when we had a cosigner and the money for a down payment was a sure thing. I understand that we needed a cosigner for the Kia. However, WHY would I come back to try to get into a car you didn't even try to sell to me. All they did was run my credit and tell me to come back with a better situation. I do not know anything more about the Kia Soul. I did not test drive it. I did not even understand anything more about the car when I had arrived other than the fact that Kia Bedford said I couldn't afford it on my own. I have to ask why would I return to finally try to get the car after the first time not being sold on the car. Beyond that, I have subsequently tried to contact the Manager about it twice. Being told she would be given my name, number and email. Its been almost a week now with nothing from her. SO, just so you know. Subaru of Bedford down the street, got into a new Impreza, NO cosigner. Rude. More

Great Experience I enjoyed my experience nice clean environment friendly helpful staff that answered all my questions without any hesitation they got me out right on t I enjoyed my experience nice clean environment friendly helpful staff that answered all my questions without any hesitation they got me out right on time like they said it only took an hour thanks More

service Excellent service on both my vehicles there customer care is excellent vehicle care is excellent the hands-on care is outstanding by all service emplo Excellent service on both my vehicles there customer care is excellent vehicle care is excellent the hands-on care is outstanding by all service employees More

Efficient Excellent service overall - from the moment I pulled into the service area until I re-entered my vehicle. Even the car wash was done and chocolate chi Excellent service overall - from the moment I pulled into the service area until I re-entered my vehicle. Even the car wash was done and chocolate chip cookie was on the dashboard. Woohoo! More

Best service EVER! Best service ever, and I have dealt with a few. Thanks to Greg and Kyle for taking the time to explain and promptly taking care of me. First time I di Best service ever, and I have dealt with a few. Thanks to Greg and Kyle for taking the time to explain and promptly taking care of me. First time I didn't feel pressured into something. Talked to a few associates, including Clark and was treated like I was important no matter what I was there for. What a great dealership!. I have told others how well I was treated and told them to "check this place out" and I really mean it. More

Service Good service although the website quoted a different price. But I was pleased with the service I received. The entire staff was friendly. Good job KO Good service although the website quoted a different price. But I was pleased with the service I received. The entire staff was friendly. Good job KOB! More

Car buying experience I bothered Euwan D. many, many times, on serveral occasions! He was patient and didn't pester me with annoying phone call or emails! Many of the car d I bothered Euwan D. many, many times, on serveral occasions! He was patient and didn't pester me with annoying phone call or emails! Many of the car dealerships had to get all my personal info BEFORE going to talk about cars in the lot! Kia of Mentor was VERY insulting to me, and I think it was because I was a woman! Thank you Euwan for a good experience! More

Extremely happy with Kia I had a great experience! Very easy and fun. Amazing customer service and they really care about their customers! Stress free and very personable. Hig I had a great experience! Very easy and fun. Amazing customer service and they really care about their customers! Stress free and very personable. Highly recommend KOB! More

Completely satisfied The sales person was very helpful and informative. He took us out to test drive two vehicles and was always pleasant and helpful. He worked with us t The sales person was very helpful and informative. He took us out to test drive two vehicles and was always pleasant and helpful. He worked with us to make the right deal on the vehicle. The finance manager was also very helpful, answered all our questions and had the paperwork completed in a timely manner. The next day went back into the dealership with the title to our trade in. Our salesman was out and we had some questions on how to work the options on the vehicle. Another finance specialist Trevor Rainy offered to come out to show us what to do. He was extremely helpful, explained everything and answered all our questions. He went out of his way to help us operate the vehicle and wasn't involved in the transaction. More