Kia of Bedford
Cleveland, OH
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Kia of Bedford Success I bought a car for the very first time ever, & this was not a bad experience. It was VERY GOOD. My Salesman, John, was genuine and wonderfully warm. I I bought a car for the very first time ever, & this was not a bad experience. It was VERY GOOD. My Salesman, John, was genuine and wonderfully warm. I never felt pressured or that I was being taken advantage of. He's gone out of his way to be helpful and informative. I cannot praise him enough. More
Recall I made my appointment and was taken on time. The car was taken care of including a wash and I was on my way in a timely manner. Thank you I made my appointment and was taken on time. The car was taken care of including a wash and I was on my way in a timely manner. Thank you More
KOB makes buying a new car a fun experience. In the past my car buying experiences have been long and at times stressful. Buying a vehicle at KOB is a fun experience. The sales personnel are ou In the past my car buying experiences have been long and at times stressful. Buying a vehicle at KOB is a fun experience. The sales personnel are outstanding in their knowledge of the vehicles and make shopping for a new car enjoyable. Also, the financing part is as quick (and painless) as it can be. The showroom and the service waiting area are always nice. There is plenty of room in the service waiting area and the staff there are excellent and friendly also. This is the third car that my family has bought from KOB in the past year. I purchased a KIA Soul last July and I liked it so much that I told my husband to go buy one a week later and he did. Now, my daughter needed a car to go back and forth to Cleveland State. I wanted her in something that would be good on gas, but more importantly I wanted something reliable. She is now driving in a much safer 2015 Forte thanks to your great sales representatives who did an awesome job at getting her behind the wheel of that car. Now, I will not have to worry about her getting stranded or breaking down in downtown Cleveland. Thanks! More
EVERYTHING WAS EXCELLENT....YOUR DEALERSHIP IS AT THE TOP THE SERVICES THAT I RECEIVED ARE GREAT, EVERYBODY I COME IN CONTACT WITH ARE VERY FRIENDLY AND HELPFUL....I APPRECIATE YOU AND ALL THE EMPLOYEES. THE SERVICES THAT I RECEIVED ARE GREAT, EVERYBODY I COME IN CONTACT WITH ARE VERY FRIENDLY AND HELPFUL....I APPRECIATE YOU AND ALL THE EMPLOYEES. More
This is the way service is supposed to be Everyone goes out of their way to be helpful. Knowledgeable, friendly staff. If there is a potential repair needed they sit and explain everything Everyone goes out of their way to be helpful. Knowledgeable, friendly staff. If there is a potential repair needed they sit and explain everything to you before they do the work. More
Great service departmment I have had my 2015 Soul in twice for various adjustments since I purchased it in March. None of my visits were for reasons that the car was working i I have had my 2015 Soul in twice for various adjustments since I purchased it in March. None of my visits were for reasons that the car was working improperly. On both visits, I was treated respectfully and felt extremely welcome. It is never a pleasure to take your car in for service, however, here I felt very comfortable. My last visit was for a tire replacement because of a road hazard. Not to get into a long story, they were very concerned about my safety and also took my personal time and needs into consideration. Great place and they have an awesome coffee machine!! More
Great Service and Friendly Staff I had the best buying experience at KOB. Ewan was the best sales rep I've ever worked with. I will be back to buy a car from them again. :) I had the best buying experience at KOB. Ewan was the best sales rep I've ever worked with. I will be back to buy a car from them again. :) More
Great everyone was vary helpful. Everyone was helpful and friendly and made sure all my ? Were ansurd to my satisfaction. Exelent job all-around performance of the job with good time. Everyone was helpful and friendly and made sure all my ? Were ansurd to my satisfaction. Exelent job all-around performance of the job with good time. More
Very Pleased Very happy with all of the individuals i worked with to get my car. Nathan was professional and engaging thruout the sales process. Mike & James wer Very happy with all of the individuals i worked with to get my car. Nathan was professional and engaging thruout the sales process. Mike & James were also helpful in getting a deal done. More
Oil Change Great Service every time I have come into the dealership. Kia need to improve notices to customers regarding Recalls but other than that, great exper Great Service every time I have come into the dealership. Kia need to improve notices to customers regarding Recalls but other than that, great experience. More