Kia of Bedford

What is a word for worse than Terrible? My boyfriend and I stopped in to try to purchase a second vehicle for our family. We were met by a sales associate named Charlamagne (sp?). She seem My boyfriend and I stopped in to try to purchase a second vehicle for our family. We were met by a sales associate named Charlamagne (sp?). She seemed pleasant enough at first, until it came time to do the applications and credit checks. My boyfriend and I just have "us" and are on a fixed income. She asked us numerous times if we had any other money to put down. After responding time and time again, that no, we only have the money we brought, and no we do not have any other co-signers, once again, just "us". After the finance guy (who never came over to introduce himself or anything) did the credit checks she brought us a list of the 3 xxxxtiest vehicles on the lot. 1 of which wasn't too terrible but another sales associate was showing that vehicle at the same time and she didn't know if it was sold yet (lack of communication eh?) and told us to sit inside while we waited to see what the other people were doing. After 40 minutes she advised us that the vehicle had been sold. Asked us AGAIN if we had any other money or co-signers. Once we replied AGAIN that we do not. Thanked her for her time and left. Got 1/2 way down the road and discovered she never gave us back our drivers license, copies of paystubs, etc. I went back in, asked her for the documents back and she told me the finance guy has them (she could have taken the time to bring them to me or how about giving them back to me the first time?!) I asked the finance guy who just handed them to me without saying a word. We left, went straight to Tim Lalley Chevrolet and left in a new vehicle, within our budget and all around perfect for just "us". Today I received a follow-up call from Charlamagne asking if "anything had changed" AKA DO YOU HAVE MORE MONEY OR ANOTHER CO-SIGNER. I had to advise her that yes, something did change, we bought a vehicle from a dealership/sales associate that was wonderful and knew what they are doing. I would not recommend Kia of Bedford to my worst enemy. The sales people are the true definition of a "sales man". Just all about that $$$, no people skills and LAZY!! More

Pleasantly surprised I had an absolutely horrible experience here 5 years ago. I won't even go into details. Today I walked back in there, with an attitude, and was gree I had an absolutely horrible experience here 5 years ago. I won't even go into details. Today I walked back in there, with an attitude, and was greeted by Tony Dardis. This guy did what no one else has been able to. He got me into the EXACT, brand new vehicle I wanted. I am now driving a 2015 Kia Soul. I will definately be going back when it's time to buy again. Thank you Tony for restoring my faith in Kia of Bedford!!!! More

Ripoff of bedford Sad how the old school thought of used car salesman applies so well to how kia of bedford applies there practice and principles to how they sell overp Sad how the old school thought of used car salesman applies so well to how kia of bedford applies there practice and principles to how they sell overpriced cars to credit needy people. One word describes them. xxxxxxxx. Trying to sell a car 4,000 over retail then explaining it becuase of bad credit. Really? Thank god my girlfriend brought me, becuase they would have lied and cheated her, guilted her into buying there junk cars. I will never buy a kia or any car ever even related to kia of bedford. More

Excellent Very nice people I would recommend to anyone that need a new car or trading they work with you and they are very reasonable nice Very nice people I would recommend to anyone that need a new car or trading they work with you and they are very reasonable nice More

Easy In and Out Love the cookies after you have your car serviced and usually wash your car before they return it. Sales is another story...I never get a deal at th Love the cookies after you have your car serviced and usually wash your car before they return it. Sales is another story...I never get a deal at this dealership...first time I ended getting a Kia at another dealership...this past time got a better deal at Honda. They need to realize people are looking for quotes, not an auction for the highest bidder. More

We are very happy with our Kia Sorento! We would recommend KIA of BEDFORD HIGHLY! When we entered the dealership the professionalism started then until we finalized the purchased. I would We would recommend KIA of BEDFORD HIGHLY! When we entered the dealership the professionalism started then until we finalized the purchased. I would definitely share with family and friends to do business with you. We love our Kia Sorento so much! It is just the right size, more room inside then we thought. We will do business again!!!!! A HAPPY CUSTOMER THE BENNETTS More

Initial Servicing I was in and out in less than an hour. Fantastic. Received a detailed servicing report with explanation. Left with a safe, clean, and reliable car. I was in and out in less than an hour. Fantastic. Received a detailed servicing report with explanation. Left with a safe, clean, and reliable car. More

Tire Issue Got my car towed in with a flat tire, Was in and out within an hour. Appreciate the prompt service. Thank you look forward to seeing you guys for an o Got my car towed in with a flat tire, Was in and out within an hour. Appreciate the prompt service. Thank you look forward to seeing you guys for an oil change More

Joy205 Great Customer Service... Very Nice people who works there. I'm definitely going to buy my next car there. Waiting area was so clean and comfortable Great Customer Service... Very Nice people who works there. I'm definitely going to buy my next car there. Waiting area was so clean and comfortable chairs. Free internet was also a Good perk too. More

Great Service Our scheduled service appointment was done in the exact amount of time they quoted and because we waited it made our experience a good one. We will b Our scheduled service appointment was done in the exact amount of time they quoted and because we waited it made our experience a good one. We will be back in two weeks to have a recall done on another Kia. I would buy another Kia from this dealer. More