Kia of Bedford

Great experience Had no problems helped me get a car with tell bad credit not to bad of a payment no new car at that without a co signer. Reasonable down payment and i Had no problems helped me get a car with tell bad credit not to bad of a payment no new car at that without a co signer. Reasonable down payment and it was late in the evening and they never rushed me to hurry and decide. More

Car purchase Dusin worked very well with us on our new purchase today. He was very patient and informative with us. He went back and made sure we received the best Dusin worked very well with us on our new purchase today. He was very patient and informative with us. He went back and made sure we received the best deal for our money. I highly recommed him to any new client. More

Honest, Friendly And Caring Dealership I bought a 2017 Sorento SX. They did not have the color Sorento that I wanted in stock. So my salesperson, Matthew Peticca talked to Zack Kraiszner an I bought a 2017 Sorento SX. They did not have the color Sorento that I wanted in stock. So my salesperson, Matthew Peticca talked to Zack Kraiszner and they found that exact car in Erie Pa. Zack asked me if I wanted that SUV for sure and shook my hand and said he'll get it for me. The next day they got the Sorento and I picked it up. Zack never asked me for my check book, he just wanted a handshake to get the car. Matt, my salesperson had all the paperwork ready for me and he sat in the car explained all the features of the car. He was very pleasant and informative. He makes you feel like you've known him all your life. This is the 3rd Sorento that I've purchased from Kia Of Bedford. The Service Advisors, Eric, Jim, and Greg all have been very easy to deal with and explain everything in an easy to understand way and are very honest to deal with. The car is always fixed right the first time, every time and always is washed and driven up to the door for me. The showroom and the restrooms are very clean all the time. The waiting area is very big and comfortable with free WI-FI and big flat screen tvs. In the almost 5 years that I've been dealing with them I've never had any problem with this dealership. I recommend this dealership very highly! The free coffee and popcorn are good too! More

Ripped off at Kia of Bedford DO NOT do business with this dealership! They are running a scam. They talked me into a bumper to bumper warrantee for what I was told was for 63 mont DO NOT do business with this dealership! They are running a scam. They talked me into a bumper to bumper warrantee for what I was told was for 63 months or 100,000 miles. This was at an extra cost of $3000. I looked over the paperwork a couple weeks later while I was at the notary to get plates. Written in small print it states the warrantee is only for 48 months! I called the dealership and I was told that they never said that and it was just a communication error. I uttered quite a few choice words to these thieves and hung up. They then called me back and promised to extend the warrantee to 60 months and I would have the paperwork in a few days. That was 3 weeks ago and I still have nothing and the warrantee was never extended. These are some sleazy people to deal with. They tell you whatever it takes to get your money and then they play a shell game with the paperwork. I will never again do business with Kia of Bedford. I recommend that you don't either. They are nothing special, just thieves. More

Great experience! This was my first car purchase and I'm so happy that I got to work with Charles Brown!! He was so patience and not pushy with me or my mom throughout This was my first car purchase and I'm so happy that I got to work with Charles Brown!! He was so patience and not pushy with me or my mom throughout the whole time. He worked his hardest to get me a price point that I could afford and a car that would fit me. Thank you Charles for all your help today!! More

KiaofBedford the Best! We drove an hour to get there, we had our eyes set on 2017 Chrysler Pacifica and we weren't gonna come home without it. BRADLEY CHURCHIA was an excell We drove an hour to get there, we had our eyes set on 2017 Chrysler Pacifica and we weren't gonna come home without it. BRADLEY CHURCHIA was an excellent easygoing salesman that wasn't pushy. We even cracked jokes. Definitely an enjoyable experience. He worked with us and was able to make that family vehicle we always wanted ours. I highly recommend BRADLEY and KiaOfBedford. More

Great! Had a great experience at KOB.. My salesman John Gorny was Great! Super friendly, great personality and most of all very helpful. Wasn't pushy and put Had a great experience at KOB.. My salesman John Gorny was Great! Super friendly, great personality and most of all very helpful. Wasn't pushy and put me into a car I was comfortable with having! Definitely would recommend him!!! More

Great experience & Look forward to future with KiaofBedford Had a great experience getting my new 2017 Kia with James Jones as my sales person who worked very Hard making sure I left Happy& with me a Reliable v Had a great experience getting my new 2017 Kia with James Jones as my sales person who worked very Hard making sure I left Happy& with me a Reliable vehicle I also App his mgt Chris Hall... Thank you!!! More

Buying new car Had the best experience here today with James Jones I give him two thumbs up thank you James and Kia of Bedford so great to be part of the Kia family Had the best experience here today with James Jones I give him two thumbs up thank you James and Kia of Bedford so great to be part of the Kia family still More

Spot Delivery Scam I recently went to Kia of Bedford to purchase a car. I put down $1,500 and was told I was approved for a 2017 Kia Forte. I paid a car note to Kia (not I recently went to Kia of Bedford to purchase a car. I put down $1,500 and was told I was approved for a 2017 Kia Forte. I paid a car note to Kia (not the bank) and in April I wa told the bank denied my loan and I had to immediately return the car. Humiliated and confused I returned the car. They put me in a 2012 Dodge Journey and required me to put down an extra $500. When I asked if I could get my money back for the car note I was told no, the bank would not allow it, but I never paid the bank I paid Kia. After one week of having the Dodge Journey it began having extreme mechanical issues. I took it to Kia they kept for a couple of hours and told me to come get it because they fixed all issues. When I asked for the paperwork they said they mailed their only copy to me (still haven't received it). I asked to speak with the general manager multiple times and each time they gave me a different person. I still haven't received my money and I'm left with nothing. It may not matter to some but I have a child, I saved that money and I trusted Kia. This has been confusing, humiliating, and troubling. I just want answers, I have been taken advantage of and I truly believe other people, especially women and new buyers should be aware of this issue. After much research I found that Kia of Bedford is known for many awful things and should he exposed of it. They lied to the bank saying I put down $4,500 and that I made much more than I told them. When the bank figured that out it ultimately led to them denying the loan. It's not fair to me, I told them my information and for them to alter it to get a sale hurts me in the long run. My hopes is that eventually something is done and it doesn't happen to anymore people. More