Kia of Bedford
Cleveland, OH
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2018 Sorento Excellent buying experience, knowledgeable sales person with no high pressure sales tactics while discussing purchasing vehicle. And I received a very Excellent buying experience, knowledgeable sales person with no high pressure sales tactics while discussing purchasing vehicle. And I received a very fair trade value on my trade which made this purchase possible. More
Starter put on quick I rated my service EXCELLENT because I was towed there, Mr Livingstone started my work ordered right away .I was out with in 2hours HAPPY. I rated my service EXCELLENT because I was towed there, Mr Livingstone started my work ordered right away .I was out with in 2hours HAPPY. More
Service Summary I received good service when I received my oil change. Everyone was friendly and helpful. I liked how Mike explained what was done and informed me tha I received good service when I received my oil change. Everyone was friendly and helpful. I liked how Mike explained what was done and informed me that I should look into get some parts serviced since I have 90,000 miles on my car. More
I love the KOB Okay so first, Michael Vigilante is an amazing sales representative. He went above & beyond to make sure I was happy with my car. He made sure I was u Okay so first, Michael Vigilante is an amazing sales representative. He went above & beyond to make sure I was happy with my car. He made sure I was updated every chance he got. I also want to shout out my managers involved, Tim Tallion and Mike Hall who gave me an amazing deal & made sure I was taken care of. There is no other place I would want to get my Kia from. So happy with Kia of Bedford. Thanks guys! More
Max is a professional car dealer he did a great job. Thank y Because the service was so great and fast both the dealer and the title man. And I have been telling everybody about what a great atmosphere that it w Because the service was so great and fast both the dealer and the title man. And I have been telling everybody about what a great atmosphere that it was and they should go get a car finished off the job thanks a lot More
courtesy and all questions answered Service is always good at Kia. All my questions were answered and they gave me chocolate chip cookies also. The coffee is very good also. Service is always good at Kia. All my questions were answered and they gave me chocolate chip cookies also. The coffee is very good also. More
Excellent Customer Service My tire was being serviced, Eric as always delivered excellent service and a warm and is always eager to assist in whatever way he can. It is always a My tire was being serviced, Eric as always delivered excellent service and a warm and is always eager to assist in whatever way he can. It is always a pleasure being assisted by him. More
Always happy. The dealership has a great service department. Everyone is knowledgeable, friendly, and personal. I feel welcome and well served by the staff. They ar The dealership has a great service department. Everyone is knowledgeable, friendly, and personal. I feel welcome and well served by the staff. They are quick and accommodating always. I am always happy when I leave. More
Timely and professional I am satisfied with the Kia dealership but I do have one suggestion. It would be so nice if upon arriving for service customers would be met and gree I am satisfied with the Kia dealership but I do have one suggestion. It would be so nice if upon arriving for service customers would be met and greeted immediately, while still in their cars, by service personnel who could begin the check process right away. (This could be done by your younger workers.) I did not like that while I sat in my car inside the service area, a couple of service people passed me by and did not even acknowledge my presence. After my service advisor James took over my experience improved greatly. He personally fixed a couple of glitches I was experiencing with the car. He explained the whole service process to me and answered all my questions in a friendly and professional manner. More
Easy peasy! Blaike did a great job meeting our needs and did not disappoint us. We told him what we wanted and what budget we needed and he made it happen. Blaike did a great job meeting our needs and did not disappoint us. We told him what we wanted and what budget we needed and he made it happen. More