Kia of Bedford

Great experience I have bought 3 company vehicles through Kia of Bedford. James has been my sales associate and he has been great! He has worked at getting me the bes I have bought 3 company vehicles through Kia of Bedford. James has been my sales associate and he has been great! He has worked at getting me the best possible price as well as taking care of all the details in the process. I went in there telling them I wanted complete honesty, no surprises and they delivered! I like working with dealerships that are upfront. Highly recommend. More

Express Service All went well, staff is friendly and professional. I had maintenace on my car done in a timely fashion. I was able to use the free WiFi. All went well, staff is friendly and professional. I had maintenace on my car done in a timely fashion. I was able to use the free WiFi. More

Steer clear I will never again. Typically I overnight my car for my monthly oil change to shave some time off the service. We'll today is the last day I'll be u I will never again. Typically I overnight my car for my monthly oil change to shave some time off the service. We'll today is the last day I'll be using this company. At 11:45a i arrived to pick my vehicle up and of course there is no service tech. So i have to look around for my papers. Eric asked me can I help you ma'am ? I said I'm looking for Jim. Jim finally arrives and ushers me to my car. On my home i noticed my designer sunglasses are missing. I immediately call the dealership to inform them of the problem. It took 8 phone calls to get through to the correct person. Jim Orzello informs me that they couldn't of done that cuz it's automatic termination. So are you calling me a liar ? Jim proceeds to say why would anyone want ladies sunglasses? I don't know maybe because they can't afford to give their broke xxxxx something . I filed a police report. And informed him that this is why they have cameras. I'm pissed like xxxx and hope the theft gets everything that comes to him. Kia doesn't advocate for their clients and lacks customer service. I will inform everyone I know to steer clear. Clearly they aren't paying the techs enough for them to have to steal sunglasses. If this doesn't show desperation , I don't know , what does. More

TOTAL SATISFACTION I was very pleased with all the employees help...Answering all my questions {very helpful !! } All true about what they say --Kia of Bedford Family !! I was very pleased with all the employees help...Answering all my questions {very helpful !! } All true about what they say --Kia of Bedford Family !! More

Excellent in every way. I have been using this service department under care of Eric Livingstone since I bought my Kia Soul. The care is excellent, professional and timely. I have been using this service department under care of Eric Livingstone since I bought my Kia Soul. The care is excellent, professional and timely. I plan to came back for the life of my car. More

Friendly Service I was pleased with how the employees provided service for me outside of my warranty time frame. I greatly appreciate the service they provided and ho I was pleased with how the employees provided service for me outside of my warranty time frame. I greatly appreciate the service they provided and how friendly they were. More

Oil change Job done faster then estimated. Car was returned washed looking good. Missed my cookie.Did you do away with them? They were delicious. Looked fo Job done faster then estimated. Car was returned washed looking good. Missed my cookie.Did you do away with them? They were delicious. Looked forward to them. More

Completely satisfied Jim was very professional, polite, and knowledgable about my car. Service was done in the time frame he said it would be. Car was returned to me washe Jim was very professional, polite, and knowledgable about my car. Service was done in the time frame he said it would be. Car was returned to me washedmop More

very best service KIA Service dept is the best Great Job complete on time clean good coffee free wifi very pleasing place to have my car service would tell all my frien KIA Service dept is the best Great Job complete on time clean good coffee free wifi very pleasing place to have my car service would tell all my friend. More

Oil Change I love KIA of Bedford, everyone is so nice and helpful. I have leased 3 kia's from this dealership and will be back for a fourth in 2 years. I love KIA of Bedford, everyone is so nice and helpful. I have leased 3 kia's from this dealership and will be back for a fourth in 2 years. More