Kia of Bedford

I felt pampered I had my engine light come on. I just drove to the dealership. They took me immediately. Gave me a water while they investigated. A young lady gav I had my engine light come on. I just drove to the dealership. They took me immediately. Gave me a water while they investigated. A young lady gave me fresh popcorn to eat while i waited. I waited less than i thought i had for an oil change. The valve was changed and my car washed and i was escorted to my car. An extremely pleasant experience. More

Cooperative and understanding We had a monthly budget to maintain and had several hassles with other dealers not detailing out the deal that could be offered, nor could they get to We had a monthly budget to maintain and had several hassles with other dealers not detailing out the deal that could be offered, nor could they get to our budget. Kia of Bedford took our information, tailored multiple approaches that would allow us to evaluate purchasing used vs. new and gave multiple options that were within striking distance of our budget. At the end of the day, Kia of Bedford walked us through the numbers and put us in a position to make a decision that was best for us. I would recommend working with this team for this simple fact alone. More

Great Customer Service This was service for the people. Reggie did not make me feel worthless. They do that when your credit score is not up to par. It made me feel as if I This was service for the people. Reggie did not make me feel worthless. They do that when your credit score is not up to par. It made me feel as if I would get the car I wanted as well as deserve this car. He was welcoming as well as approachable. This was a very good experience in many years. I have always owned high end cars so you expect that type of service. Not to say that Kia is not high end but you know what I mean. Caddy and Benz and so on. But I enjoy my Kia just like a Caddy. Thank you guys so much. Hey lets give Reggie that raise. Kia of Bedford. More

Couldn't Have Been Better Service person was waiting when I dropped off my car. Inside, walked right up to counter. Light maintenance was recommended. Everything was explained. Service person was waiting when I dropped off my car. Inside, walked right up to counter. Light maintenance was recommended. Everything was explained. Left car. I received a phone call when service was completed. Again, walked right up to counter to pick up my car. Service rep went over all that was done, walked me to payment desk and car. Removed service number from mirror, plastic from seat and paper mat from floor and handed me two cookies to go. Couldn't have been better. More

Great service I was referred to Eric and KOB, and my experience did not disappoint. Service and maintenance issues were handled with care and I was back on the roa I was referred to Eric and KOB, and my experience did not disappoint. Service and maintenance issues were handled with care and I was back on the road again. Thank you to Eric, Mike, Arthur and Lyle for a great experience! More

oil change service department is wonderful.. I had an oil change... everyone was nice and helpful. free coffee is good.... that's about all. nice clean place.. service department is wonderful.. I had an oil change... everyone was nice and helpful. free coffee is good.... that's about all. nice clean place... . More

Excellent experience My visit today was great. I was greeted promptly by Jim Ozello, provided several service options with no pressure to do this or do that, and then del My visit today was great. I was greeted promptly by Jim Ozello, provided several service options with no pressure to do this or do that, and then delivered my vehicle a half hour before it was promised. He even noticed a coupon sitting in my car and applied it to the transaction without my request. The service at KOB has always been good; Jim stepped it up a notch today. Really appreciate that!! More

Outstanding Customer Service Friendly, caring, competent staff! Comfortable waiting room. Friendly atmosphere. Very knowledgeable staff. I appreciate the complimentary car wash. I Friendly, caring, competent staff! Comfortable waiting room. Friendly atmosphere. Very knowledgeable staff. I appreciate the complimentary car wash. I always take my vehicles to KIA Bedford for service. More

Wonderful experience. The Service representative was very helpful and attentive. My car was ready in about an hour. The coffee was excellent and fresh. Overall, the experi The Service representative was very helpful and attentive. My car was ready in about an hour. The coffee was excellent and fresh. Overall, the experience was outstanding. More

Excellent Customer Service Jim Ozello is efficient, friendly, knowledgeable, and strives for excellence and achieves it! I love KOB service department, THE BEST! I recommend KOB Jim Ozello is efficient, friendly, knowledgeable, and strives for excellence and achieves it! I love KOB service department, THE BEST! I recommend KOB to everyone! More