Kia of Bedford

Couldn't Have Been Better Service person was waiting when I dropped off my car. Inside, walked right up to counter. Light maintenance was recommended. Everything was explained. Service person was waiting when I dropped off my car. Inside, walked right up to counter. Light maintenance was recommended. Everything was explained. Left car. I received a phone call when service was completed. Again, walked right up to counter to pick up my car. Service rep went over all that was done, walked me to payment desk and car. Removed service number from mirror, plastic from seat and paper mat from floor and handed me two cookies to go. Couldn't have been better. More

oil change service department is wonderful.. I had an oil change... everyone was nice and helpful. free coffee is good.... that's about all. nice clean place.. service department is wonderful.. I had an oil change... everyone was nice and helpful. free coffee is good.... that's about all. nice clean place... . More

Excellent experience My visit today was great. I was greeted promptly by Jim Ozello, provided several service options with no pressure to do this or do that, and then del My visit today was great. I was greeted promptly by Jim Ozello, provided several service options with no pressure to do this or do that, and then delivered my vehicle a half hour before it was promised. He even noticed a coupon sitting in my car and applied it to the transaction without my request. The service at KOB has always been good; Jim stepped it up a notch today. Really appreciate that!! More

Outstanding Customer Service Friendly, caring, competent staff! Comfortable waiting room. Friendly atmosphere. Very knowledgeable staff. I appreciate the complimentary car wash. I Friendly, caring, competent staff! Comfortable waiting room. Friendly atmosphere. Very knowledgeable staff. I appreciate the complimentary car wash. I always take my vehicles to KIA Bedford for service. More

Wonderful experience. The Service representative was very helpful and attentive. My car was ready in about an hour. The coffee was excellent and fresh. Overall, the experi The Service representative was very helpful and attentive. My car was ready in about an hour. The coffee was excellent and fresh. Overall, the experience was outstanding. More

Excellent Customer Service Jim Ozello is efficient, friendly, knowledgeable, and strives for excellence and achieves it! I love KOB service department, THE BEST! I recommend KOB Jim Ozello is efficient, friendly, knowledgeable, and strives for excellence and achieves it! I love KOB service department, THE BEST! I recommend KOB to everyone! More

Overprice labor I had a little over $476.63 in service done to my car nothing major And was charged $687.51 in labor I will no longer take my car they have any serv I had a little over $476.63 in service done to my car nothing major And was charged $687.51 in labor I will no longer take my car they have any service unless it’s a recall. Need to give a senior citizen discount More

Good service and quality My car purchasing experience was great! Quick and thorough. Didn’t want to sit in a dealership all day and I did not have to. I would recommend Kia My car purchasing experience was great! Quick and thorough. Didn’t want to sit in a dealership all day and I did not have to. I would recommend Kia of Bedford to anyone! More

15,000 mike check-up Easy to book my appointment online. They took my car immediately....discussed what would be done..work was completed as I waited in the comfortable lo Easy to book my appointment online. They took my car immediately....discussed what would be done..work was completed as I waited in the comfortable lounge area. More

Excellent customer service!! They go above and beyond! They treat you well and really care! They have snacks and drinks while you are waiting also. I will keep going there for my services. They treat you well and really care! They have snacks and drinks while you are waiting also. I will keep going there for my services. More