Kia of Bedford

Professional, courteous, competent I feel very confident that my vehicle is properly taken care of here. James Ozello explained the work that needed to be done, got my ok , and explai I feel very confident that my vehicle is properly taken care of here. James Ozello explained the work that needed to be done, got my ok , and explained my overall vehicle status after completion. Very professional. More

Excellent service PERsonal very friendly. Very thorough when explaining service done on car. They keep you informed on progress of car. Have always had good service and PERsonal very friendly. Very thorough when explaining service done on car. They keep you informed on progress of car. Have always had good service and quick at this location. More

Courteous and professional The staff addressed all of the issues that I mentioned. They were prompt and courteous as well as professional. The waiting room was pleasant and rela The staff addressed all of the issues that I mentioned. They were prompt and courteous as well as professional. The waiting room was pleasant and relatively quiet so I could read while waiting. The service consultant estimated the wait time as 2.5 hours and had me on the road within 2 hours. Getting the car washed was a bonus. More

Great experience The dalesman worked with me until i eas satisfied.. great experience. First car in 14 years. I an just waiting fir permanent plates to arrive. The dalesman worked with me until i eas satisfied.. great experience. First car in 14 years. I an just waiting fir permanent plates to arrive. More

Prompt service, nice waiting area Pretty much standard service, but prompt and quick to sign in, despite the wait to get in. (Not a problem: it was first thing in the morning as the do Pretty much standard service, but prompt and quick to sign in, despite the wait to get in. (Not a problem: it was first thing in the morning as the doors opened.) More

Excellent service staff Very caring compassionate service staff. A pleasure to work with. They always seem to give you options to reach your budget. Very nice to customers Very caring compassionate service staff. A pleasure to work with. They always seem to give you options to reach your budget. Very nice to customers. More

I felt pampered I had my engine light come on. I just drove to the dealership. They took me immediately. Gave me a water while they investigated. A young lady gav I had my engine light come on. I just drove to the dealership. They took me immediately. Gave me a water while they investigated. A young lady gave me fresh popcorn to eat while i waited. I waited less than i thought i had for an oil change. The valve was changed and my car washed and i was escorted to my car. An extremely pleasant experience. More

Cooperative and understanding We had a monthly budget to maintain and had several hassles with other dealers not detailing out the deal that could be offered, nor could they get to We had a monthly budget to maintain and had several hassles with other dealers not detailing out the deal that could be offered, nor could they get to our budget. Kia of Bedford took our information, tailored multiple approaches that would allow us to evaluate purchasing used vs. new and gave multiple options that were within striking distance of our budget. At the end of the day, Kia of Bedford walked us through the numbers and put us in a position to make a decision that was best for us. I would recommend working with this team for this simple fact alone. More

Great Customer Service This was service for the people. Reggie did not make me feel worthless. They do that when your credit score is not up to par. It made me feel as if I This was service for the people. Reggie did not make me feel worthless. They do that when your credit score is not up to par. It made me feel as if I would get the car I wanted as well as deserve this car. He was welcoming as well as approachable. This was a very good experience in many years. I have always owned high end cars so you expect that type of service. Not to say that Kia is not high end but you know what I mean. Caddy and Benz and so on. But I enjoy my Kia just like a Caddy. Thank you guys so much. Hey lets give Reggie that raise. Kia of Bedford. More

Great service I was referred to Eric and KOB, and my experience did not disappoint. Service and maintenance issues were handled with care and I was back on the roa I was referred to Eric and KOB, and my experience did not disappoint. Service and maintenance issues were handled with care and I was back on the road again. Thank you to Eric, Mike, Arthur and Lyle for a great experience! More