Kia of Bedford
Cleveland, OH
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Great smiling service . Getting ready to lease second Kia in several months and I wouldn’t go anywhere else. The positive attitude of all those great employees in the service Getting ready to lease second Kia in several months and I wouldn’t go anywhere else. The positive attitude of all those great employees in the service area is a great start to my day. Thank you for hiring truly great staff. Amazing how a smile can set your day. More
Thank you Kia Staff! Thank you to the amazing staff at KOB! They were quick and very pleasant the entire process! I appericate it! I will recommend this place! Thank you to the amazing staff at KOB! They were quick and very pleasant the entire process! I appericate it! I will recommend this place! More
Very punctual Service was to take about an hour was only 30 minutes. We were very happy with the service Will be back soon for another service Service was to take about an hour was only 30 minutes. We were very happy with the service Will be back soon for another service More
Good service I went in for a oil change and they told me right away they will wash my car it's included I was happy the waiting area was nice ,clean and a big scre I went in for a oil change and they told me right away they will wash my car it's included I was happy the waiting area was nice ,clean and a big screen TV plus magazines coffee popcorn yes good service when my car was ready they personal came to waiting room to walk me to my car great great customer service More
Professional Everything was done in a timely manner the wait was not as long as I thought it would be and the staff was very courteous and helpful Everything was done in a timely manner the wait was not as long as I thought it would be and the staff was very courteous and helpful More
Everything worked out for us! We decided to purchase a vehicle, checked online prices, went in and ROLLED out! After the Manager bought us a pizza for lunch! It was great working w We decided to purchase a vehicle, checked online prices, went in and ROLLED out! After the Manager bought us a pizza for lunch! It was great working with Matt, Tony, & Michelle. We named our Kia Soul, Alvin! Ya know, like the Chipmunks! More
Very knowledgible, personable, and professional sales staff Got to test drive a couple of vehicles that matched exactly what I was looking for and worked with me on negotiating the price to a reasonable monthly Got to test drive a couple of vehicles that matched exactly what I was looking for and worked with me on negotiating the price to a reasonable monthly payment. More
Excellent service coordinated by Eric Livingstone. I had an ongoing problem with the engine light indicator and it sure looks like Kia of Bedford got it resolved. Eric gave me a voucher because I had I had an ongoing problem with the engine light indicator and it sure looks like Kia of Bedford got it resolved. Eric gave me a voucher because I had to come back the next day. He also mailed me recommended services for 60,000 miles. More
Second service after purchase. The dealership includes a few free service visits when you purchase a new car. This was the second free one. Staff are very friendly and helpful. The dealership includes a few free service visits when you purchase a new car. This was the second free one. Staff are very friendly and helpful. Had a concern about the transmission up-shifting too slowly (intermittent, about 1 out of every 10-15 times on an Interstate on ramp... downshift to accelerate okay, but didn't upshift promptly once merged into traffic). They ran diagnostics (no faults logged) and verified it has latest software installed. Everything checked out. Apparently there is a feature, that if the transmission is too cold it will delay upshifting to warm up faster. Since it's in the 80's & 90's during the day, that thought hadn't occurred to me, but it's been in the 60's overnight. More
Tussie was great and the rest of the staff Bought our first car there in 2015. Tussie our salesman was fantastic we ended up buying two new cars make it our third car from KIA of Bedford. Visi Bought our first car there in 2015. Tussie our salesman was fantastic we ended up buying two new cars make it our third car from KIA of Bedford. Visit them they are fantastic. More