Kia of Bedford
Cleveland, OH
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Recall I talked to Mr. Livingston about other questions I had concerning my car. He took the time and answered all of them so that I understood. It was great I talked to Mr. Livingston about other questions I had concerning my car. He took the time and answered all of them so that I understood. It was greatly appreciated. More
Great service, and exceptional associates. Even though this visit was for an oil change only, all associates treated me exceptionally well. It is always a pleasure dealing with all the associat Even though this visit was for an oil change only, all associates treated me exceptionally well. It is always a pleasure dealing with all the associates and service personnel. More
Friendly, Extremely Helpful & Knowledgeable Salesman John has great communication skills and knows how to build a rapport with the customer.He is assertive and exudes great confidence. He knows his craft John has great communication skills and knows how to build a rapport with the customer.He is assertive and exudes great confidence. He knows his craft and cars exceedingly well. He is a good listener and took the time to accommodate my specific car requests. He helped to put me in the car of my dreams. John's knowledge, skills, diligence and expertise makes him a valuable asset to your dealership. More
Concerned Employees I had an issue, but it was QUICKLY dealt with. The head manager greeted me as I stepped out of my Sorento. These days you just don't get Quality servi I had an issue, but it was QUICKLY dealt with. The head manager greeted me as I stepped out of my Sorento. These days you just don't get Quality service (concerned Employees). Ready to please you the customer. I'm on my 2nd vehicle with you all, & you've got a customer for life. More
Good Customer Service Reggie was very helpful and friendly. He had great knowledge about the car he sold to me. His wonderful customer service made me feel comfortable. Reggie was very helpful and friendly. He had great knowledge about the car he sold to me. His wonderful customer service made me feel comfortable. More
The best salesman I think I worked with Milo, and this is my 4th Kia. I always get the best service and the time that I needed. I came up there for my first oil change I think I worked with Milo, and this is my 4th Kia. I always get the best service and the time that I needed. I came up there for my first oil change on my 2018 Optima, and decided to buy my wife a 2019 Sorrento. He is the best and deservers a raise because no maker what I threw at him, he responded very positively. He even broke his belt while trying to make me happy. GOOD MAN. Gregory J. Johnson More
Great! Great service department! Everyone is always very nice & helpful. Their pricing is very good. I have purchased and/or leased from this dealership a fe Great service department! Everyone is always very nice & helpful. Their pricing is very good. I have purchased and/or leased from this dealership a few times now, and highly recommend them. I keep going back because of the service department being top notch! More
Sweet They were all super nice and there is one guy there that is always on the floor and he literally has the best customer service I’ve seen!!! They accom They were all super nice and there is one guy there that is always on the floor and he literally has the best customer service I’ve seen!!! They accommodated everything I needed! I wanted a can of coke - done. I needed a charger - done. I had to wait on hold for my insurance for over 2 hours and did they complain or rush me even though it was almost five? No!!! I would recommend speaking with the manager Tony Ivery!!!!! They even followed up w me multiple times and made sure I was liking my new car :) More
New vehicle purchase Jason Saros is a great salesperson! Helpful in finding the vehicle we wanted knew how the Kia Sportage features operated when showing them to us. Jason Saros is a great salesperson! Helpful in finding the vehicle we wanted knew how the Kia Sportage features operated when showing them to us. More
No title I went in for an oil change. Can't remember the guys name in the service department who took care of me but he was very nice and friendly to myself an I went in for an oil change. Can't remember the guys name in the service department who took care of me but he was very nice and friendly to myself and my children. More