Kia of Bedford
Cleveland, OH
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Just excellent as always I have receive nothing but excellence, respect, courtesy and staff that go beyond the call of duty to provide excellence. I was there the other day I have receive nothing but excellence, respect, courtesy and staff that go beyond the call of duty to provide excellence. I was there the other day and Jim was at lunch, when he was notified that I had arrived within a few minutes he was there addressing my concerns. He's very polite. More
Service on my Sorento The service l received today was wonderful. I was treated very well by everyone. There were nice refreshments for the customers to have as they wait The service l received today was wonderful. I was treated very well by everyone. There were nice refreshments for the customers to have as they waited for their vehicles. More
1st check up I took my car in for the 1st check up. It was very busy but everyone was pleasant and worked hard to get the job done and me on my way. I took my car in for the 1st check up. It was very busy but everyone was pleasant and worked hard to get the job done and me on my way. More
Kia service January 14 2019 Kia of Bedford honored by prepaid oil change and tire rotation even though I was past due in getting the service. I was able to work in the waiting a Kia of Bedford honored by prepaid oil change and tire rotation even though I was past due in getting the service. I was able to work in the waiting area using the customer wifi. Other services as part of the "product improvement campaign" were also done at no charge/under warranty. Jim Ozello explained to me the difference between a back up camera feature in my Kia Sportage and back up sensors. More
Love Kia of Bedford Every one is so nice and helpful. I went in for a recall they made sure I was comfortable while I waited. The service is always good. Kia is family f Every one is so nice and helpful. I went in for a recall they made sure I was comfortable while I waited. The service is always good. Kia is family for me I will always go to KIA. More
Excellent service dept at KOB Service was smooth and efficient from start to finish. Everyone in the department was friendly and seemed genuinely concerned about the customers’ nee Service was smooth and efficient from start to finish. Everyone in the department was friendly and seemed genuinely concerned about the customers’ needs. This was apparent as I observed other customers being helped by workers throughout the service department. Live the tv in the waiting area. Snacks and refreshments also make the wait a better experience. More
easy check in and prompt service Though early for appointment, was checked in right away. Pleasantly, wait time was less than predicted. Mr. Ozello was thorough in going the service c Though early for appointment, was checked in right away. Pleasantly, wait time was less than predicted. Mr. Ozello was thorough in going the service check off sheet. More
Login upgrade Friendly atmosphere while waiting for no cost service today ECU upgrade on my new Kia Sportage. Thanks to all who were involved on this appointment. Friendly atmosphere while waiting for no cost service today ECU upgrade on my new Kia Sportage. Thanks to all who were involved on this appointment. More
EXECLLENT. Because the service was excellent, and waiting time also was very good.Had plenty to eat..The atmosphere was very good,bathrooms was also clean. Because the service was excellent, and waiting time also was very good.Had plenty to eat..The atmosphere was very good,bathrooms was also clean. More
Excellent customer service. Less wait time than expected. Everyone's time is valuable. Kia understands this and made the visit short & sweet! All of the employees are friendly and happy to help in whatever Everyone's time is valuable. Kia understands this and made the visit short & sweet! All of the employees are friendly and happy to help in whatever you need. More