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Kia of Bedford

Cleveland, OH

3.0
491 Reviews

18180 Rockside Rd

Cleveland, OH

44146

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Showing 491 reviews

January 16, 2019

Just excellent as always I have receive nothing but excellence, respect, courtesy and staff that go beyond the call of duty to provide excellence. I was there the other day More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Mike, Lady at the front desk
January 16, 2019

Service on my Sorento The service l received today was wonderful. I was treated very well by everyone. There were nice refreshments for the customers to have as they wait More

by metwo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ozello
January 15, 2019

1st check up I took my car in for the 1st check up. It was very busy but everyone was pleasant and worked hard to get the job done and me on my way. More

by normajeanj
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
January 15, 2019

Kia service January 14 2019 Kia of Bedford honored by prepaid oil change and tire rotation even though I was past due in getting the service. I was able to work in the waiting a More

by jeanC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Ozello
January 14, 2019

Love Kia of Bedford Every one is so nice and helpful. I went in for a recall they made sure I was comfortable while I waited. The service is always good. Kia is family f More

by Lady Dee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
January 14, 2019

Excellent service dept at KOB Service was smooth and efficient from start to finish. Everyone in the department was friendly and seemed genuinely concerned about the customers’ nee More

by Mshipreview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Livingstone
January 13, 2019

easy check in and prompt service Though early for appointment, was checked in right away. Pleasantly, wait time was less than predicted. Mr. Ozello was thorough in going the service c More

by funtrip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jim ozello
January 12, 2019

Login upgrade Friendly atmosphere while waiting for no cost service today ECU upgrade on my new Kia Sportage. Thanks to all who were involved on this appointment. More

by Otis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueine Bernald service advisor and unknown tech person
January 12, 2019

EXECLLENT. Because the service was excellent, and waiting time also was very good.Had plenty to eat..The atmosphere was very good,bathrooms was also clean. More

by Home maker jane1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ozello.
January 11, 2019

Excellent customer service. Less wait time than expected. Everyone's time is valuable. Kia understands this and made the visit short & sweet! All of the employees are friendly and happy to help in whatever More

by debbiem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
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