Kia of Beavercreek

Everyone at this dealership was wonderful during our Carnival purchase. Cody made the process simple and quick! Carnival purchase. Cody made the process simple and quick! More

Scheduled my vehicle for a couple of recall notices was done in the time they said it would be They were courteous and professional done in the time they said it would be They were courteous and professional More

Very professional and excellent customer from the start. Had lots of great recommendations and were so helpful. Had lots of great recommendations and were so helpful. More

Right on time service, Service manger was curtious and answered all my questions,, Waiting area had excellent coffee answered all my questions,, Waiting area had excellent coffee More

Very Professional and great service. Listened to our concerns and corrected them. Communication was excellent and service was speedy. Listened to our concerns and corrected them. Communication was excellent and service was speedy. More

Not having new cars on the lot to choose from has made the auto acquisition process (from any dealer) a challenge. That said, we understood ordering one of the most valued cars on the market, a KIA Carni the auto acquisition process (from any dealer) a challenge. That said, we understood ordering one of the most valued cars on the market, a KIA Carnival, would take time...and be worth the wait. Just received our new KIA Carnival last week...and having a blast driving this amazing car! More

Had to wait three weeks for first available appointment with NO A/C in a new EV6 - Drove an hour to the dealership on my day of appointment for them to tell me they couldn't look at the car the day of my with NO A/C in a new EV6 - Drove an hour to the dealership on my day of appointment for them to tell me they couldn't look at the car the day of my appointment, and suggested I reschedule for 5 days later when they would have more time - This dealership has zero respect for your time, and is a poor representation for Kia. I ended up taking my car to the Kia dealer in Cincy and they had it fixed in about an hour. More

Awesome dealership with friendly and honest people! No complaints. Great deals and easy to work with. No complaints. Great deals and easy to work with. More

Very friendly and fast service. Answered all my questions and were very helpful. Very knowledgeable and courteous. Answered all my questions and were very helpful. Very knowledgeable and courteous. More

I was regularly and consistently disappointed with the customer care and communication throughout the process of purchasing a new car. I was told at the beginning that I would have access to an online por customer care and communication throughout the process of purchasing a new car. I was told at the beginning that I would have access to an online portal that would give me a progress report on the build and delivery of our new car. Despite repeatedly contacting the agent, I never received such access. I was told that the car would arrive on a certain date. I received no follow-up. Eventually I called to get an update and was informed that the car had arrived on site--when would I have been informed had I not called? I texted multiple times only to receive replies very occasionally with most texts going unanswered. When I arrived to pick up my car it took them two hours to clean the car and hand it over despite assuring me that it was a fast process once I arrived and paid in full (which I did). The staff knew that I was traveling internationally, thus creating a pinch point in our timing, and assured me that they would work to get the title in time for me to get my plates prior to departure. I currently have not heard from them after having been promised that I would be contacted, and I have two unanswered texts seeking information. I struggle to understand how someone handing over nearly forty thousand dollars could be so neglected by the staff in what was an otherwise completely normal process. More