Kia of Beavercreek

Friendly service department. They give out free car wash coupons. They provide status on the service. They give out free car wash coupons. They provide status on the service. More

Kia of Beavercreek Service Department has been the best (as usual). But this time they disappointed me. All the requested service was not completed. Plus I was not e-mailed when my car was complete. (as usual). But this time they disappointed me. All the requested service was not completed. Plus I was not e-mailed when my car was complete. More

I appreciate the reminders to schedule service and text updates about recommendations for needed repairs that I can reference later updates about recommendations for needed repairs that I can reference later More

The purchasing process was easy. I knew what I wanted and they had it! Since then, the service has been great and I'm grateful for a safe, reliable car AND a service station that tak I knew what I wanted and they had it! Since then, the service has been great and I'm grateful for a safe, reliable car AND a service station that takes care of me! More

I have been going to Kia of Beavercreek for all my service needs. They are always professional and get me out of there in less than an hour for routine service visits. service needs. They are always professional and get me out of there in less than an hour for routine service visits. More

Helpful, courteous and respectful. A good combination. Much better than the Kia dealership where we bought the vehicle. A good combination. Much better than the Kia dealership where we bought the vehicle. More

The salesman was very thorough in explaining the features on the car and was willing to help if I had any questions after I got it home. on the car and was willing to help if I had any questions after I got it home. More

The buying experience at Kia was great! The staff was knowledgeable and helpful. The overall experience went smoothly and we are thrilled with our new cars! Amanda was exceptional to wor The staff was knowledgeable and helpful. The overall experience went smoothly and we are thrilled with our new cars! Amanda was exceptional to work with! More

I was very disappointed with the service I received. After the diagnostic I was told I needed a part installed and it could be done in a day and the car was safe to drive until then. Once the part arriv After the diagnostic I was told I needed a part installed and it could be done in a day and the car was safe to drive until then. Once the part arrived, I called for an appointment and SPECIFICALLY asked for a day that it could be completed in the same day. I dropped it off and handed the keys to one of the service managers the evening before my appointment. I heard nothing from them on the day of my appointment but received an email saying I missed my appointment. I called and told them that they HAVE my car so how could I have missed my appointment? I was told at that time it was a clerical error and my car was being worked on. I heard nothing the rest of the day so I called again an hour before they close to give me enough time to go pick it up but was told all of the service managers were tied up and someone would call me back. No one did. The work was completed the next day. I was without a car for 2 days and NO ONE bothered to call and update me on what was going on. The sheer lack of professionalism and what appears to be incompetence since I received no explanation means they have lost my business forever. I will be having all of my oil changes and service work done at one of their competitors. It's not like they're the only game in town. More

Kia of Beavercreek has taken excellent care of my cars since 2020. Their service department is top notch. The service team is always courteous and mindful of my time, keeping my Telluride running like a c since 2020. Their service department is top notch. The service team is always courteous and mindful of my time, keeping my Telluride running like a champ! More