Kia of Attleboro - Service Center

This was the first time I was very unhappy.It took This was the first time I was very unhappy. It took longer than I expected to get my car. I found out that I waited over an hour in the waiting area This was the first time I was very unhappy. It took longer than I expected to get my car. I found out that I waited over an hour in the waiting area after my car was finished. The older man was very busy. The young man was always on his phone texting when I went out to the desk area. My car was finished about 1:15 and I didn’t get it until 2:25. The only reason I got it then was because I stayed out by reception until the young man put down his phone and asked if he could help me. I told him my car was finished and I was waiting for the paperwork. He went to a pile of papers and told me it was all set. If I hadn’t gone out there I may still be there. My time is precious too and I wasn’t happy about spending an extra hour or so there for no reason. Like I said the older man was running around while the kid was on his phone every time I went to the reception area. Not a great visit. More

For the most part I have been pleased with the service department. Really 15 words OK department. Really 15 words OK More

Very satisfied with staff and service. Wait time for oil Very satisfied with staff and service. Wait time for oil change was less than an hour Very satisfied with staff and service. Wait time for oil change was less than an hour More

I really liked there service and the people were very helpful and always available Thank you helpful and always available Thank you More

Kia of Attleboro staff is nice, very pleasant and kept me informed about what they were doing to my car. informed about what they were doing to my car. More

Every time I have brought my truck in for service of any type the staff is friendly,helpful and knowledgeable Never dread bring my truck in for service type the staff is friendly,helpful and knowledgeable Never dread bring my truck in for service More

Fixed my vehicle with in the allotted time they quoted! Excellent customer service ! Impressed with the comfortable accommodations for waiting customers as well. Excellent customer service ! Impressed with the comfortable accommodations for waiting customers as well. More

Had touchscreen issues, mechanics told me they found no problem. Problem was obvious and apparent. problem. Problem was obvious and apparent. More

The service team are all friendly, professional and attentive. They go above and beyond for the customer attentive. They go above and beyond for the customer More