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Kia of Attleboro - Service Center

South Attleboro, MA

4.5
1,523 Reviews

1,523 Reviews of Kia of Attleboro - Service Center

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December 10, 2020

My husband and I weren’t too happy about my last visit for an oil change. There was a light that came up in my car. I didn’t know what it was and asked the man behind the desk to check to see what it was More

by mari.hogu88
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Johnston
Dec 10, 2020 -

Kia of Attleboro responded

Mari - I am sorry to hear that you had such a disappointing experience. This does not sound like the friendly and accommodating service I expect from my team, and I apologize. I would like to speak with you to see if we can make things right. I will search for your contact information, but in case I am unable to locate it, please feel free to give me a call directly. Thank you, Mike Johnson - Service Manager - 508-761-9300.

December 10, 2020

Great service department and a very nice and knowledgeable service advisor Ivan Cardozo .and has a pretty fast working dept plus a clean car when it done More

by JOHNPERU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Candelario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Kia of Attleboro responded

Hi John - Thank you for taking the time to review us! We are thrilled to have earned your business and happy to hear that you are so confident in the service department to get the job done. We appreciate your feedback and will be sure to pass on the kind words to Ivan. Safe travels, and we hope to see you again at Kia of Attleboro!

December 07, 2020

Took care of our problem quickly and at no charge. Very happy with their service. Would recommend this dealership to service you vehicle. Thank you recent customer. More

by LABLASTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Johnston
Dec 08, 2020 -

Kia of Attleboro responded

We really appreciate this lovely review! It was our pleasure to assist you, and we're glad to hear your vehicle is running smoothly again. Thank you for your confidence in the service team here at Kia of Attleboro!

December 06, 2020

Great customer service from Mike, sincere and friendly. Helped with an issue immediately after I have been waiting for 3 weeks now on answers with the prior management and service advisor. Really stepped More

by mark.cogean
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Lowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnston
Dec 07, 2020 -

Kia of Attleboro responded

Mark, thank you for taking the time to leave us this review and feedback. We are pleased to hear that Mike is taking good care of you, and we will be sure to let him know that you appreciate his help. If there is anything more we can do to assist you, please don't hesitate to give us a call!

December 03, 2020

I wish I could recall the name of the office worker in the service department at the Kia dealership in South Attleboro. He was a tall African-American male and he was extremely helpful during my entire vi More

by Moegreen186
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Andrade
Dec 03, 2020 -

Kia of Attleboro responded

Thank you, Moe, for your confidence in Kia of Attleboro. We are committed to meeting the needs of guests and I am glad to see that our team continues to impress you!

December 02, 2020

This dealership is pretty good. I only go for my oil change and basic servicing that is a covered service through them...the car wash is a nice touch.. More

by KCHICOINE28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Johnston
Dec 03, 2020 -

Kia of Attleboro responded

Thank you for taking the time to review us! It is wonderful to hear that you trust the Kia of Attleboro team with your business. We appreciate your support, and if there is anything more we can do to earn your five-stars, please do not hesitate to reach out! Thank you, Andy Pina - Service Manager - 508-761-9300

December 01, 2020

As always great service thanks keep up the great service and the time that was explained to repair was right on the spot again thanks More

by Barrygb123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Johnston
Dec 02, 2020 -

Kia of Attleboro responded

We're so glad to have you as a Kia of Attleboro customer, Barry! Thank you for trusting us with all your repair and maintenance needs!

December 01, 2020

Since new ownership, I would not recommend this dealership. It is no longer about its customers needs and wants. The only thing that they care about is how much money they can over charge the custo More

by Alb84054
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Johnston
Dec 16, 2020 -

Kia of Attleboro responded

Customer service is and always will be our highest priority, so this is a concerning review to read. It is never our intention to neglect or overcharge our customers, and I would appreciate the chance to speak with you directly so I can better understand what happened here and how to address your feedback. Would you please give me a call at your earliest convenience? Thank you, Mike Johnson - Service Manager - 508-761-9300

November 30, 2020

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by jaggze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Pina
Dec 01, 2020 -

Kia of Attleboro responded

I’m sorry to see that you were not satisfied with your experience. I would really appreciate your feedback and, if you are willing, would like to discuss your visit further. Would you consider giving me a call? Thank you, Dana Drowne - General Manager - 508-761-9300

November 29, 2020

The service was great, the timing was good. the service people. were nice had something to do while waiting. and they were on time when they said they would be.note I was in and out of there that day. with More

by VALERIEN156
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Pina
Nov 30, 2020 -

Kia of Attleboro responded

Thank you for the wonderful review of Kia of Attleboro! We're so glad that our team could make your service visit with us so quick and seamless. We look forward to assisting you again in the future!

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