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Kia of Attleboro - Service Center

South Attleboro, MA

4.5
1,523 Reviews

1,523 Reviews of Kia of Attleboro - Service Center

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December 14, 2020

Prompt service. They retrieved my car for me. They reviewed the work that was done and showed me what things might need to be addressed at the next visit. More

by LYNNIE0880
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Johnston
Dec 14, 2020 -

Kia of Attleboro responded

We're grateful for your confidence in us to get the job done. Our Kia of Attleboro team strives to provide exceptional service and I am glad that came through to you!

December 14, 2020

Upon arriving to the Kia dealership I was greeted with a helpful and enthusiastic team. They quickly took my car in for service, and even gave me a complementary car wash. Also I’d like to shout out the gu More

by NATHANIELWOJCIK489
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Johnston
Dec 14, 2020 -

Kia of Attleboro responded

We couldn't have asked for better feedback, Nathaniel! It's wonderful to hear that our whole team came together to deliver a friendly and efficient service experience. Thank you for trusting Kia of Attleboro with your vehicle and your business!

December 14, 2020

Kia service department always does top notch work. They use only Kia parts and complete all work in a timely manner. They are open convenient hours, which I appreciate More

by Scottmo68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Johnston
Dec 14, 2020 -

Kia of Attleboro responded

Scott - thank you for your confidence in Kia of Attleboro. We're glad to hear that our team continues to provide you with great service!

December 13, 2020

The people who work on the service department are all very friendly an they always have a smile when you walk in an they great you. Also the waiting is always very clean along with the rest room. It is n More

by debhill129
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Johnston
Dec 14, 2020 -

Kia of Attleboro responded

Thank you for trusting Kia of Attleboro with your business. We're glad to hear that our service department continues to impress you during your visits and we look forward to seeing you next time!

December 13, 2020

Didn’t call me to lmk my car was ready. When I called to check I kept getting put on hold or hung up on. More

by YVBRWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Noah Pacheco, Mike Johnston
Dec 28, 2020 -

Kia of Attleboro responded

This is a disappointing review to read, and it doesn't sound like the communicative service we pride ourselves on here. I will be sure to share this with my team, and we will work to improve our process going forward. If there is anything more you would like to share with me, please don't hesitate to give me a call. Thank you, Mike Johnson - Service Manager - 508-761-9300

December 12, 2020

Check engine light was on in my car, brought my car there , they supposedly fixed it. Got in my car later that day drove about 5 miles and check engine light came on again!! Telephone dealership they would More

by leopardlady3
Recommend Dealer
No
Employees Worked With
Mike Johnston
Dec 28, 2020 -

Kia of Attleboro responded

I'm so sorry that you are still experiencing issues with your vehicle and that we were not able to provide a loaner vehicle. It's very disappointing to hear that this cost us your business, but I do appreciate your feedback. We will keep your review in mind moving forward as we strive to improve the experience of our guests. Thank you, Mike Johnson - Service Manager - 508-761-9300

December 12, 2020

Everyone was nice but I don’t like the fact that you charge $115 an hour for service even though this time I was not charged. I would not bring my car there unless it was for an oil change or my Mechani More

by Kimbow66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Andrade, Mike Johnston
Dec 28, 2020 -

Kia of Attleboro responded

I'm sorry that you aren't satisfied with our prices. We strive to keep them competitive so I do appreciate you bringing this to my attention. We are always working to improve the experience of our customers and I would be glad to take your call if you would like to discuss anything further. Thank you, Mike Johnson - Service Manager - 508-761-9300

December 10, 2020

From my time purchasing my new Kia Optima, until now every staff member at Kia of Attleboro has taken customer service very seriously. They go above and beyond to ensure I’ve got what I need, and fully More

by THMSPITTMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Walkden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnston
Dec 10, 2020 -

Kia of Attleboro responded

Thank you for taking the time to share your experience working with the Kia of Attleboro team! We are proud to have earned your business and happy to hear that you found the perfect vehicle. Safe travels in your new Kia Optima, and we hope to see you back for your first oil change!

December 10, 2020

They were prompt and courteous with my oil change. They did a good job of informing me what other services I might need. In this case that happened to be nothing extra, but that's good to know. More

by Peesed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Johnston
Dec 11, 2020 -

Kia of Attleboro responded

Thank you for the review! It was our pleasure to change your oil here at Kia of Attleboro, and we look forward to your next visit!

December 10, 2020

I can't say enough about how great my experience went with this Kia dealership. They were super efficient, super friendly and my car got the royal treatment! Having a simple oil change and 15,000 mile ch More

by Kiagal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Johnston
Dec 11, 2020 -

Kia of Attleboro responded

Thank you for taking the time to leave us a review! We couldn't be more pleased to hear that you had a great experience working with our team at Kia of Attleboro, and it was our pleasure to change your oil and service your vehicle. We look forward to your next visit!

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