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Kia of Abilene - Service Center

Abilene, TX

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72 Reviews

72 Reviews of Kia of Abilene - Service Center

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January 15, 2021

Outstanding friendly service, very clean customer clean customer waiting area with drinks and pastries vehicle in and out as quoted within the hour. I would definitely recommend Kia of Abilene. More

by allou1841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RYAN SZURA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Kia of Abilene responded

Thank you for the review! We are so glad that our team here at Kia of Abilene could assist you.

December 10, 2020

Love this dealership, friendly and clean and no problems getting an appt.Car is always ready before promised. Complimentary wash, snacks and beverages. Miss the fresh baked cookies lol More

by brbaker38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD in service dept.
Dec 11, 2020 -

Kia of Abilene responded

Thank you for the review! We appreciate the wonderful feedback. Please let us know if there is anything else that we can do for you in the future.

December 08, 2020

I had a great experience at Kia of Abilene. The service department worked quickly and did a great job. I appreciate the complimentary car wash. More

by kristi-22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Dec 08, 2020 -

Kia of Abilene responded

Thank you so much for the review Kristi! We are so glad that our team could help you.

November 27, 2020

I feel like a guest. I was greeted as soon as I walked in, they were expecting me. I was able to relax while waiting, knowing that my car was in the best hands. More

by joanne_byars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy I think, I forgot
Nov 30, 2020 -

Kia of Abilene responded

Joanne, thank you for the review! We appreciate the wonderful feedback.

November 19, 2020

Very pleasant experience due to my service advisor - James Emerson, the mechanic tech, and the car wash. Cannot say anything more so I won't More

by lzajne600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Emerson
Nov 19, 2020 -

Kia of Abilene responded

Thank you so much for the review! We are so glad that the Kia of Abilene team could help you.

November 18, 2020

We have 6 company vehicles that we get serviced at KIA of Abilene and the service department is awesome. Always efficient with our time and take good care of our employees More

by mlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jones, JD Emerson Randy Norton
Nov 18, 2020 -

Kia of Abilene responded

Thank you so much for the review! We are so glad that our team could help you. If there is anything else that we can do for you, please let us know.

November 04, 2020

Always work with my schedule to get me in for oil changes or any other service that I may need. Whether I'm scheduled or not they are always helpfull. More

by mybobbie1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James and all the guys that work in the service department
Nov 04, 2020 -

Kia of Abilene responded

Thank you so much for sharing your experience at our dealership! We appreciate the wonderful feedback.

November 04, 2020

Best service department hands down! We have 6 vehicles for our company that we get serviced here and they always get us in quickly and do great work More

by mlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jones, JD Emerson Randy Norton
Nov 04, 2020 -

Kia of Abilene responded

We are so glad that our team could assist you. Thank you for the review!

November 04, 2020

Always treats me good up there. best service in town. The entire service department is great! Thanks for everything will always come back to Kia to have my car worked on. More

by tommlaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Nov 04, 2020 -

Kia of Abilene responded

Thank you for the review! Please let us know if there is anything else that we can do for you.

October 17, 2020

Stopped by with a nail in a tire and my vehicle was fixed and released in 30 minutes. (WARP SPEED) The coffee in the waiting room was great. Also the new Stinger looks good. More

by youngf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Norton
Oct 19, 2020 -

Kia of Abilene responded

We are so glad that our team could assist you. Thank you for the review!

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