Kia of Abilene - Service Center

BEWARE OF THEIR SERVICE DEPARTMENT! !! We have a car in their possession right NOW and they just sent the bill and are charging 3x what they should and even have an issue that is NOT !! We have a car in their possession right NOW and they just sent the bill and are charging 3x what they should and even have an issue that is NOT THE PROBLEM listed. We will be part of the KRBC special in Novemeber!!!! Stay tuned!! More

I want to thank Dillon the service advisor and Brandon who quickly analyzed my issue and repaired it on my 2016 Sorento. While travelling to Abilene from Houston for a funeral, we hit a big pothole about who quickly analyzed my issue and repaired it on my 2016 Sorento. While travelling to Abilene from Houston for a funeral, we hit a big pothole about halfway into the trip. At first, everything seemed OK, but from time to time we would hear a strange noise up front. Turns out that the plastic air deflector/oil pan guard had been damaged and was hanging down. That guard would hit the road when the car dipped from time to time. Brandon got right under the front of car and secured the guard so it would not drag anymore. The whole visit took less than 20 minutes which really meant a lot when you're from out of town attending a funeral. THANK YOU Brandon and Dillon! More

I am very happy with the wonderful customer service Justin provided in the service dept. He's very courteous, patient, knowledgeable, and did a great job explaining and answering my questions. The serv Justin provided in the service dept. He's very courteous, patient, knowledgeable, and did a great job explaining and answering my questions. The service was excellent and was a lot quicker than I expected. I I also received great service at parts counter and sales department as well. Thankful for everyone at Abilene Kia who contributed to the quality service that exceeded my expectations. Highly recommend the Abilene Kia dealership. More

Want to thank the service department especially JUSTIN for going above and beyond to help me entire service team was very professional , courtesy is always a plus ! They definitely deserve 5 stars - Cynth for going above and beyond to help me entire service team was very professional , courtesy is always a plus ! They definitely deserve 5 stars - Cynthia Lawson More

fast service on a saturday morning. thanks for getting me back on the road. excellent thanks for getting me back on the road. excellent More

The service center is very fast and efficient with oil changes and detailing of the vehicle! changes and detailing of the vehicle! More

They were great at getting my car taken care of. The only thing is that when I got there, I went out on the lot and was looking at cars. I found a blue Kia Soul that had me really interested. I look The only thing is that when I got there, I went out on the lot and was looking at cars. I found a blue Kia Soul that had me really interested. I looked at other cars also. I’m surprised that no one came up to me. I had some questions about the Soul. They may have been able to convince me to buy it. No big deal though, I can wait. The longer I drive my 2015 Soul the longer I go without payments lol. More

Excellent visit to the service department. As usual, great customer service and friendly faces. Highly recommend. As usual, great customer service and friendly faces. Highly recommend. More

Awesome service very fast and caught a nail in my tire and would’ve never know! Ty! and would’ve never know! Ty! More

They are always friendly and helpful. My car was clean and looked great when I got it back. My car was clean and looked great when I got it back. More