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Kia of Abilene

Abilene, TX

3.2
195 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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4702 Southwest Drive

Abilene, TX

79606

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Showing 195 reviews

August 17, 2021

The service department is second to none. Very courteous and timely service. I purchased a 2018 Sedona and although it was “as is” they still checked out an issue that I was having and ordered the replaceme More

by Jojo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Brooke, Nick and Jerod
Aug 17, 2021 -

Kia of Abilene responded

Thank you for the wonderful review Jojo! We are so glad that we could assist you.

August 15, 2021

Very pleased at the service that was provided. Friendly, Very pleased at the service that was provided. Friendly, Fast. Will definitely be back and will recommend! More

by henager23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Norris
Aug 16, 2021 -

Kia of Abilene responded

Thank you for the review! Please let us know if there is anything else that our team can assist you with.

August 15, 2021

The team is extremely courteous, professional, thorough and values my time. I was greeted promptly and my needs were discussed quickly and was updated frequently about the status of my vehicle. I was offer More

by David Klement
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Ryan
Aug 16, 2021 -

Kia of Abilene responded

Thank you so much for the review David! We appreciate the wonderful feedback on your experience.

July 30, 2021

Everyone at the dealership worked to find us the right car at the right price. They were patient with us as we hashed through details ourselves. No complaints here!! More

by bmnorthrup
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saltus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Kia of Abilene responded

Thank you for the review! We are so glad that our team could help you.

July 28, 2021

This dealership is one of the best I’ve seen. They always have a clean facility and fast and friendly service. I really enjoy my time here. More

by suitor81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Jojola
Jul 28, 2021 -

Kia of Abilene responded

Thank you so much for the review! We are so glad that our team could assist you.

July 28, 2021

Everybody was nice and helpful my wife enjoys going there every time she goes she is always treated with respect thank you for everything ya'll do for us More

by Hellndean141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saltus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Kia of Abilene responded

Thank you for the review! We are so glad that our team can assist you.

July 22, 2021

BEWARE!!!!! KIA does not stand behind there limited warranty. We have a KIA Soul which needs a new engine due to KIA ENGINE ISSUES. KIA will not honor the warranty. We are stuck with a car that does no More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James
Jul 23, 2021 -

Kia of Abilene responded

We are sorry for any issues regarding your recent service. We provided everything we could for your engine repair. Unfortunately, we do not have any control over warranty approvals. If you have any questions or concerns, please reach out to the Kia corporate customer service number. 1 (800) 333-4542.

July 01, 2021

Love Kia of Abilene! Everyone we deal with up there is friendly, helpful, always smiling, and seems genuinely interested in building a good rapport with their customers. More

by Mhamby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tavarus Mitchell
Jul 01, 2021 -

Kia of Abilene responded

Thank you for the review! Please let us know if there is anything else that we can assist you with.

June 27, 2021

AC and the other staff members were friendly and knowledgeable. We went in to look at a vehicle not intending to purchase that day , and the staff stayed up at the dealership until almost midnight t More

by Hharris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RYAN SZURA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AC Mata , and some others I don’t recall their names , Erin Ryan
Jun 29, 2021 -

Kia of Abilene responded

Thank you for the review! We are so glad that our team could assist you.

June 25, 2021

Great service as usual. The epitome of excellence is the norm for KIA of Abilene. Thank you for everything you do for me. More

by Leinneweber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RYAN SZURA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department , Erin Ryan
Jun 29, 2021 -

Kia of Abilene responded

Thank you so much for the review! Please let us know if there is anything else that we can assist you with.

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