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Kia of Abilene

Abilene, TX

3.2
195 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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4702 Southwest Drive

Abilene, TX

79606

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Showing 195 reviews

August 08, 2020

I have had the best experience Erin Ryan was the best car dealer I have ever had sell me a car in my lifetime thanks. More

by Desi2018!
Recommend Dealer
Yes
Employees Worked With
RYAN SZURA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Ryan
Aug 10, 2020 -

Kia of Abilene responded

Thank you so much for the review! Please let us know if there is anything else that our team can assist you with.

August 07, 2020

Kelsi was amazing, she made the experience so easy and stress free. I have recommended Kelsi and Kia to several people! Thank you for everything! More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsi Crosson
Aug 07, 2020 -

Kia of Abilene responded

Thank you for the review Sarah! We are so glad that our team could assist you.

August 07, 2020

IT'S BEEN A GREAT EXPERIENCE BOTH TIMES I'VE BOUGHT A CAR I LOVE KIA OF ABILENE FROM THE SALESMAN TO THE MECHANICS ALL ARE GREAT PEOPLE!!! THEY MAKE BUYING A CAR A GREAT EXPERIENCE. KIA OF ABILENE IS A GREAT More

by brent.daniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RYAN SZURA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Ryan, William Kraft
Aug 07, 2020 -

Kia of Abilene responded

Thank you for the review Brent! Please let us know if there is anything else that our team can assist you with.

January 30, 2020

Friendly William Kraft is a great sales man. He had it pretty easy with me. I had been looking all over Texas for quite a while. So when he had what I wanted, More

by veronicabarry4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Kraft
Jan 31, 2020 -

Kia of Abilene responded

We are so glad that our team could help you Veronica find the perfect vehicle. Thank you for your review!

November 16, 2019

Not pleased at all they will say and do anything to sell a vehicle buyers be ware and make sure you get copies of everything you sign since trying to do so later is impossible. More

by Katt
Recommend Dealer
No
Employees Worked With
Matthew, Ron and Robert at the S. 27th location
Nov 18, 2019 -

Kia of Abilene responded

Katt, we are sorry that you are upset about your recent experience at our dealership. We worked with you and your son on a vehicle in which he co-signed for. Since your son is a co-signer on the paperwork, we are unable to take him off the title work without approval from all parties. We are sorry for these technicalities and want to provide the best service where we can. We would love to discuss this more with you if you have any questions.

Nov 25, 2019 -

Katt responded

The issue isn’t that my son co-signed the problem is that my signature was falsified on a document which I didn’t sign, that’s why I was refused a copy of the document. Poor way of doing business I’ve bought numerous vehicles in my life and have never had this type of problem.

April 10, 2019

Great experience Very friendly, comfortable environment that made me feel welcomed. They wanted to meet my needs and make sure I was pleased with my vehicle choice. More

by Terri123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saltus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Nelson
Apr 10, 2019 -

Kia of Abilene responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

December 07, 2018

Awesome experience Ruben yanez is an awesome car salesman for a few things i wanted to point out 1.hes new to the job and went out there and provided me and my wife wi More

by William1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RYAN SZURA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Kia of Abilene responded

We appreciate the continuous business at our dealership! We hope you're rockin' and enjoying your new ride! :)

November 21, 2018

This is a buyer beware dealership. These sales people will say anything and make promises that they do not intend to keep. Buyer Beware! Read every page of all documents before signing More

by merrimanlj
Recommend Dealer
No
Employees Worked With
Erin Ryan
Nov 28, 2018 -

Kia of Abilene responded

We sincerely apologize for your experience and want to help resolve this for you. Can you please contact our store and ask for our general manager, Ron Nelson? We hope to help make this right for you. Thank you.

October 20, 2018

Super easy! The sales team is fantastic. Everyone treats you as the most important person there. Doing business is super easy and simple. If you know what you wan More

by Jbixler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam in finanace, William Kraft
Oct 22, 2018 -

Kia of Abilene responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

October 10, 2018

Wonderful experience!! I went to Kia not knowing what to expect. They were professional and helpful in every way possible. I left with a 2016 Kia Soul!! Thank you Erin and K More

by Sbrunson79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RYAN SZURA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Ryan
Oct 10, 2018 -

Kia of Abilene responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

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