Kia of Abilene

I want to thank Dillon the service advisor and Brandon who quickly analyzed my issue and repaired it on my 2016 Sorento. While travelling to Abilene from Houston for a funeral, we hit a big pothole about who quickly analyzed my issue and repaired it on my 2016 Sorento. While travelling to Abilene from Houston for a funeral, we hit a big pothole about halfway into the trip. At first, everything seemed OK, but from time to time we would hear a strange noise up front. Turns out that the plastic air deflector/oil pan guard had been damaged and was hanging down. That guard would hit the road when the car dipped from time to time. Brandon got right under the front of car and secured the guard so it would not drag anymore. The whole visit took less than 20 minutes which really meant a lot when you're from out of town attending a funeral. THANK YOU Brandon and Dillon! More

Be aware of leasing a car was lied to and said there was no mileage clause anymore no mileage clause anymore More

I am very happy with the wonderful customer service Justin provided in the service dept. He's very courteous, patient, knowledgeable, and did a great job explaining and answering my questions. The serv Justin provided in the service dept. He's very courteous, patient, knowledgeable, and did a great job explaining and answering my questions. The service was excellent and was a lot quicker than I expected. I I also received great service at parts counter and sales department as well. Thankful for everyone at Abilene Kia who contributed to the quality service that exceeded my expectations. Highly recommend the Abilene Kia dealership. More

Want to thank the service department especially JUSTIN for going above and beyond to help me entire service team was very professional , courtesy is always a plus ! They definitely deserve 5 stars - Cynth for going above and beyond to help me entire service team was very professional , courtesy is always a plus ! They definitely deserve 5 stars - Cynthia Lawson More

I will never try to buy a car from this dealership again. I found a car online. Had multiple conversations with a salesperson about the price and when it came to purchase the car, the dealership then added I found a car online. Had multiple conversations with a salesperson about the price and when it came to purchase the car, the dealership then added all these hidden fees they never mentioned in all of our conversations. Stay away and shop somewhere else. More

This dealership is terrible, we had everything ready for a car, had all paperwork sent, and already had the car on our insurance, and they sold the car to someone else. who does that, terrible people terrib a car, had all paperwork sent, and already had the car on our insurance, and they sold the car to someone else. who does that, terrible people terrible salesmen. TERRIBLE DO NOT BUY A CAR FROM KIA THEY WILL SCREW YOU. More

Watch out when buying the Kia K5, it has lots of issues. It's a known issue but they won't fix it for free. I have a car with a $5000 bill for the wire harness and as of now I am making payments on a car th It's a known issue but they won't fix it for free. I have a car with a $5000 bill for the wire harness and as of now I am making payments on a car that I can't drive. They've had numerous people come in with the same problem. It's a nice car but has major issues. More

I would like to very much thank the folks at KIA of Abilene and Matthew Warren and Robert Martinez specifically for their wonderful service and assistance with a recent purchase. My daughter was in an Abilene and Matthew Warren and Robert Martinez specifically for their wonderful service and assistance with a recent purchase. My daughter was in an accident which totalled her vehicle and needed a replacement in very short order for her job. Due to some personal issues she needed some assistance through me to make this happen. KIA worked with us and made it all happen quickly, easily and seamlessly. They were terrific! More