Kia Store Rainbow City - Gadsden

new car experience Marshall worked very hard to get me in my new car which was greatly appreciated. Everyone I came in contact with at the dealership was very friendly a Marshall worked very hard to get me in my new car which was greatly appreciated. Everyone I came in contact with at the dealership was very friendly and helpful. I would like to thank everyone for their kindness More

Great customer service As always, my appointment was on time and service was friendly and efficient. Marty and all the staff are great and very customer orientated. Great jo As always, my appointment was on time and service was friendly and efficient. Marty and all the staff are great and very customer orientated. Great job. I have my Kia Soul seven years and going great thanks to great servicing. I highly recommend Kia Store, Rainbow City ! More

Great transaction ! thru the the Kia Store of GadsenRainbowC Ex-machanic here, bought new as the price of new vs used wasn't worth the headaches. 10yr /100 a warranty being a big selling point.Went with Kia Sou Ex-machanic here, bought new as the price of new vs used wasn't worth the headaches. 10yr /100 a warranty being a big selling point.Went with Kia Soul ! (Exclaim ) Turbo. Car moves along pretty good, wish Kia would on next version offer AWD (All wheel drive) and turbo the 2.0 vs 1.6 litter, and put a fully independent suspension in the rear. Anyhow after days of research starting e-mailing (not calling ) dealers asking them to OTD (Out The Door) price. Found one which was offering a BLACK Soul at a price about $500 over cost... but it was Black which makes it hard to keep clean, and black shows up any defects in bodywork /paintwork that might have to be done at a later date. So I started searching for a Soul with a color that would better hide the dirt.. Contacted Rainbow Kia and AMBER PAINE was easy to work with and agree to match the price given by first dealer. Did the whole transaction over the phone and texting. No hagging back and forth and NO GAMES from the Fiance person, (Last part of buying a vehicle is Fiance person tries to add options such as theft or gap insurance. Such can be bought from your insurance company much cheaper.) Paid cash, signed the papers and we were on our way after 20 minutes and there was NO pressure on buying extras that the Fiance person tyically does. Very nice, smooth transaction. Kudos, many thanks to AMBER PAINE ! More

Good service! I was very pleased with Kia's service dept. They even worked me into their schedule immediately because I had to travel for a doctor appt about 60 mil I was very pleased with Kia's service dept. They even worked me into their schedule immediately because I had to travel for a doctor appt about 60 miles 2 days later. Very pleased! More

My service experience at Kia / Rainbow City We were very satisfied with the services we received at the Kia Store. The workers were personable and willing to help in any way. They made us feel v We were very satisfied with the services we received at the Kia Store. The workers were personable and willing to help in any way. They made us feel very comfortable during our wait, which was not long. More

Awesome service department. The service dept was awesome. It was a pleasure talking with Marty Adcock SR. SERVICE ADVISER. He told us exactly what would be done to our Kia Soul w The service dept was awesome. It was a pleasure talking with Marty Adcock SR. SERVICE ADVISER. He told us exactly what would be done to our Kia Soul while it was there getting service. Mr Adcock also got a great price on a new spare tire since our car didn't come with one. I would highly recommend this dealership. More

2019 Sorento LX Great fast car buy experience. GM was very friendly and was sure to talk to me. Salesperson Amber was excellent. Would highly recommended the whole gr Great fast car buy experience. GM was very friendly and was sure to talk to me. Salesperson Amber was excellent. Would highly recommended the whole group. More

We had the best sales person Ms. Paine (hope correct spelling) was a easy going sales lady, no push to make a sale and I really enjoyed working with her. We went to this dealershi Ms. Paine (hope correct spelling) was a easy going sales lady, no push to make a sale and I really enjoyed working with her. We went to this dealership to purchase a blue Kia Soul. My last one was totaled when I was rearended. Since the blue one had sold they found one in OH that they would get for me, but I had seen that the shade of blue was not what I wanted. So Raymond and I looked at what was on the lot and picked out a silver. Driving it home, after not having one for 3 1/2 months, made me realize why I really like this make and model auto. This is my 3rd Soul to drive. Only negative was how long paperwork took. New program and general manager was training a new financial person so took longer than normal. General manager apologized as did Ms. Paine. She was not happy with how long it took but was professional as she set up bluetooth and showed me the differences between the last Soul and this model. More

Trading for another car.. General manager Vernon and Jordan were very helpful with my trading cars.. Really went out of their way to help me... Thank you so much!!!!! General manager Vernon and Jordan were very helpful with my trading cars.. Really went out of their way to help me... Thank you so much!!!!! More

Great service. Best and friendliest service I've ever witnessed. Will surely come back again and again. Was told up front what the cost would be and did not use high Best and friendliest service I've ever witnessed. Will surely come back again and again. Was told up front what the cost would be and did not use high pressure to get me to buy anything not needed. More