Kia Store Rainbow City - Gadsden

They made a miracle happen! I was so upset after my accident. I went to Kia to see if I even had any option on a used car and left blown away with my not used but new Kia Sou! T I was so upset after my accident. I went to Kia to see if I even had any option on a used car and left blown away with my not used but new Kia Sou! They will never know how much BBC they helped me. More

second to none Not much to say except , excellent customer service from check-in to the friendly receptionist at check out is second to none. Approve 100% bottomli Not much to say except , excellent customer service from check-in to the friendly receptionist at check out is second to none. Approve 100% bottomline More

Great service I have used this dealership for the service and maintenance of my KIA for many years, and they have always taken good care of my needs in a timely, p I have used this dealership for the service and maintenance of my KIA for many years, and they have always taken good care of my needs in a timely, professional manner. The staff are all very friendly and accommodating and, the waiting area is comfortable. More

First Service Great experience, prompt service, friendly personnel, will definitely bring the vehicle back for scheduled maintenance needs as well as any warranty w Great experience, prompt service, friendly personnel, will definitely bring the vehicle back for scheduled maintenance needs as well as any warranty work that is needed More

Torn up undercarriage Everything was good except one thing. They left some screws out of the under carriage of my vehicle and i didn't know until a vehicle pulled me over a Everything was good except one thing. They left some screws out of the under carriage of my vehicle and i didn't know until a vehicle pulled me over and told me. When i took it back they screwed it back up i didn't look at it real good because it was pouring down rain that day but i had to take it back again because check engine light came back on and then i showed it to them again it had torn the right side up so he said he was replace it because it was at their fault. More

Warranty work Kis promise to have my part in on Thursday and yes they have the part Thursday I got their 10 or 15 minutes late they were very kind got me right in i Kis promise to have my part in on Thursday and yes they have the part Thursday I got their 10 or 15 minutes late they were very kind got me right in immediately took less than 10 minutes to install the part and they were very friendly very professional and very kind More

Quick and easy and the people are nice and tell you if anything needs to be addressed. Lady at counter was very nice can't remember her name and the people are nice and tell you if anything needs to be addressed. Lady at counter was very nice can't remember her name More

Efficient and friendly We chose this KIA facility because we were treated as a person, not a number. You listened and hopefully carry though on different ideas like a lot wi We chose this KIA facility because we were treated as a person, not a number. You listened and hopefully carry though on different ideas like a lot with more colored Kia's and AWD vehicles on the lot. The front office lady is super and intelligent. The service people are A-1 rated. Thank you More

Overall experience was wonderful. Service speedy & quick. Overall experience was wonderful. Visited service center to have first oil change on my 2020 Kia Soul. Service speedy & quick. Very friendly and carin Overall experience was wonderful. Visited service center to have first oil change on my 2020 Kia Soul. Service speedy & quick. Very friendly and caring people persons!! More

Recall Kia Niro TSB on my Niro. Door handles replaced in just a few minutes. I arrived early and they stated work immediately. Less than 30 minutes total time. TSB on my Niro. Door handles replaced in just a few minutes. I arrived early and they stated work immediately. Less than 30 minutes total time. More