Kia Store Rainbow City - Gadsden
Rainbow City, AL
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Needed routine service, got excellent service. I needed an oil change and knew that I needed some other stuff too (based on mileage). Made my appointment, went in, spoke with the service team; we I needed an oil change and knew that I needed some other stuff too (based on mileage). Made my appointment, went in, spoke with the service team; we went over what was needed and what could wait, decided on a plan and I let them do their thing. Had a nice conversation with a couple people inside the waiting area while they worked on my car. Paid my bill and got my car back. Really nice people, knowledgable staff, great service. More
A great car buying experience. The friendly, professional staff at the Kia Store sold us what we wanted for a price we could afford. From the the very first the focus was on getting The friendly, professional staff at the Kia Store sold us what we wanted for a price we could afford. From the the very first the focus was on getting us in the vehicle we were looking for -- right down to the color. More
Great custormer service I always receive friendly and professional service at Kia Store Rainbow City. Thanks for putting the customer first! Keep up the good service and fa I always receive friendly and professional service at Kia Store Rainbow City. Thanks for putting the customer first! Keep up the good service and fast service as well! More
Great salesman! He really helped me get into something I could afford abs that’s dependable. I would recommend him to anybody. He’s a great! could afford abs that’s dependable. I would recommend him to anybody. He’s a great! More
It was just what you want in a service appt. Smooth as Silk What can you say about a service appointment? As soon as my car arrived they were there to take it to handle the service jobs that need to be done th What can you say about a service appointment? As soon as my car arrived they were there to take it to handle the service jobs that need to be done the oil change the checklist the tires rotated everything was taken care of without my having to remind them that something else needed to be done! It’s good to have Kia service on my side. More
Went in with a complaint about my auto stop not working on my 2020 Kia Soul. Left with the same issue that is pending an update before it can even be fixed. Not satisfied with my purchase at all, seeing as on my 2020 Kia Soul. Left with the same issue that is pending an update before it can even be fixed. Not satisfied with my purchase at all, seeing as I have only had the vehicle for less than 5 months now. I know that nothing is guaranteed, but when you have such a big payment on a car, you want it all to work as it should. This one one of the bigger selling features that I liked about this particular model, but it is virtually worthless right now with the whole car not functioning as it should. Very disheartening. More
Kia Sorrento Feb 2020 Service I recently had my 2015 Kia Sorrento serviced at the Kia Store in Rainbow City. I arrived a few minutes before my appointment and they checked me in im I recently had my 2015 Kia Sorrento serviced at the Kia Store in Rainbow City. I arrived a few minutes before my appointment and they checked me in immediately. The service manager was great! He was very friendly and knowledgeable. He let me know all about my maintenance options and recommendation. He then guided me to the waiting area and offered me coffee, water or a snack while my car was being worked on. The servicing of my vehicle took less then 1 hour. At the time of payments the service manager let me know what areas that they worked on and what areas that may need attention in the future. Overall I had a great experience and would recommend their service to anyone. More
Easy appointment setup, car was ready to view when we arrived. Test drive was ok, wish they didn't have to go with you. Pleasent to deal with would recommend. arrived. Test drive was ok, wish they didn't have to go with you. Pleasent to deal with would recommend. More