Kia Store Rainbow City - Gadsden

(Update 11-22-20 Its been over a month since the car was paid for in full and we have the title in hand for the car and according to mac macmillan the deal had to be funded before the birddog fee could be p paid for in full and we have the title in hand for the car and according to mac macmillan the deal had to be funded before the birddog fee could be paid. there was no bank involved in the deal.I still have not received the birddog fee or seen any proof that i ever will so all yall tell me me what everyone thinks about this xxxxxxxx)On oct.19th 2020 I called Mac Macmillan at the kia store and told him my daughter amber was wanting a kia forte and said come on down and he would get her in one.so I take her to meet mac and look at cars after her looking and finding a few she liked we sat down and talked with mac and then told him she would be back that afternoon or the next day and get one of his business card and start to leave and he tells me if she buy a car from him he would make sure I get a birddog fee for bringing her to him so she goes back the next day and buys a 19 forte from him and on my way home from work I stop by and tell him I appreciate him for taking care of her and getting her in the car she wanted and he again tells me he going to get me the birddog fee for recommending him to her for buying a car well I'm going to tell yall after 3 weeks of his lies about it. I decided it was time to let everyone I know know not to trust him and I will never recommend anyone else to buy a car from him since he will lie and not do what he promises More

Couldn't find better service We needed the car serviced and some part recall replaced, emission control device I believe. Since my wife is laid off it was the perfect time for us We needed the car serviced and some part recall replaced, emission control device I believe. Since my wife is laid off it was the perfect time for us to take it in and be able to get it all done at once. They had no problem doing that. More

The service dept is exceptional, punctual, friendly. Marty and Chris took very good care of us and our KIA Sportage Cindy the receptionist is outstanding and professional. I would recommend this deal Marty and Chris took very good care of us and our KIA Sportage Cindy the receptionist is outstanding and professional. I would recommend this dealership/service in a heart beat! More

Very professional and nice and did an excellent job. Chris explained everything well and the service team checked my car proficiently. It was a great experience. Chris explained everything well and the service team checked my car proficiently. It was a great experience. More

Got to my appointment 15 minutes early and they got to me promptly, thought I was going to have to wait a couple of hours for my maintainance but it only took an hour, everyone was very nice😁 promptly, thought I was going to have to wait a couple of hours for my maintainance but it only took an hour, everyone was very nice😁 More

My experience has been good so far nice friendly people thanks and they completed the work on time can't remember the salesperson's name are the ones in service I'm sorry but thanks thanks and they completed the work on time can't remember the salesperson's name are the ones in service I'm sorry but thanks More

Yes Marshall was amazing!! Not only did he get a great car but he was down to earth and straight to reality with my daughter! Thank u Marshall for helping us! car but he was down to earth and straight to reality with my daughter! Thank u Marshall for helping us! More

KIA Store in Rainbow City, AL, is the best! The entire staff is knowledgeable, professional & friendly. From the minute I pulled into the service department, until I checked out, I was made to feel that I staff is knowledgeable, professional & friendly. From the minute I pulled into the service department, until I checked out, I was made to feel that I was important to them. Cindy Hardy, in customer service, made me feel welcomed. She is friendly & explained everything well. More

very good i was please with how fast and how they look for things and they listen that they took there time on the oil change thank you i was please with how fast and how they look for things and they listen that they took there time on the oil change thank you More

Chris in the service department at Kia of Rainbow city will go that extra mile to help his customer he did with my 2019 Kia Sorrento that the tire manufactory wouldn’t make up thanks Chris will go that extra mile to help his customer he did with my 2019 Kia Sorrento that the tire manufactory wouldn’t make up thanks Chris More