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Kia Store Rainbow City - Gadsden

Rainbow City, AL

Overview
Reviews
4.9
601 Reviews
Call Dealership (256) 442-3232
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950 W Grand Ave

Rainbow City, AL

35906

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Showing 601 reviews

October 13, 2021

This was the third time coming back to get the repair done correctly. My complaint was no one called when the part arrived. I had to call Kia. More

by lloyd_leo1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen, Nicole, both in Service.
Report | Print
Oct 14, 2021 -

Kia Store Rainbow City - Gadsden responded

We sincerely apologize for the miscommunication. Please feel free to email us at customercare@mykiastore.com with more details about your experience. Thank you so much for your business, and your review.

October 13, 2021

Everything went well. Friendly, quick service, clean facilities, with a fun atmosphere. I was there on a Saturday morning, everyone greeted me with a “good morning”. More

by laniejane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen
Report | Print
Oct 14, 2021 -

Kia Store Rainbow City - Gadsden responded

Thank you so much for your business, and your review. Please let us know if we can be of service to you again in the future. Have a wonderful day!

October 13, 2021

Amber , Javie, and Todd all went about and beyond to help me and my daughter while we were there. They were able to get me in a car that I could afford and that my 16 year old loved. More

by ANGIEROLLINS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, Javie, AMBER PAINE
Report | Print
Oct 14, 2021 -

Kia Store Rainbow City - Gadsden responded

We are honored that you chose us to purchase your new vehicle from. Please let us know if we can be of service again in the future. We hope you and your daughter enjoy your new car. Thank you for your review and have a wonderful day!

October 13, 2021

Very knowledgeable and courteous. Got me in and out in a timely manner. Will definitely schedule my next service with them More

by glenngreeson50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QUEZ WILLIAMS, CARRIE LACKEY
Report | Print
Oct 14, 2021 -

Kia Store Rainbow City - Gadsden responded

Thank you so much for your business and trusting us with your car-buying journey. Please let us know if we can be of service again in the future. Have a wonderful day and thank you for your review!

October 13, 2021

I was pleased with the outcome of my purchase. Love my Soul. It's exactly what I needed.. More

by DESIREEJUSTICE40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar
Report | Print
Oct 14, 2021 -

Kia Store Rainbow City - Gadsden responded

Thank you so much for your review. We're so glad that Skylar was able to get you into the vehicle you needed. Please let us know if we can be of service again in the future. You can also email us at customercare@mykiastore.com with any questions. Have a wonderful day and enjoy your new Soul!

October 13, 2021

Everyone is always so nice and extremely helpful! 10/10 recommend! I always tell people to check out Rainbow City Kia Store when looking for a car! More

by katie.cobb92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Myrick
Report | Print
Oct 14, 2021 -

Kia Store Rainbow City - Gadsden responded

Thank you so much, Katie - we sincerely appreciate your business and your referrals. Please let us know if we can be of service again in the future. Have a wonderful day and thank you for your review!

October 13, 2021

Very quick and friendly. Actually started before my appointment time! Service writer very helpful and polite. More

by de71torino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
QUEZ WILLIAMS
Report | Print
Oct 14, 2021 -

Kia Store Rainbow City - Gadsden responded

We are honored that you chose us to service your vehicle - thank you so much for your business. And thank you for your review! Have a wonderful day!

October 13, 2021

I have always had a great experience with The Kia Store in Rainbow City since day one. More

by jengilbert83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell, AMBER PAINE
Report | Print
Oct 14, 2021 -

Kia Store Rainbow City - Gadsden responded

We are honored to have you as a customer and sincerely appreciate your business. Please let us know if we can be of service to you again in the future. Have a wonderful day!

October 13, 2021

It was the easiest time I’ve ever had buying a car. There was no pressure to buy. More

by ALTOONAQUEEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isabelle Marcano
Report | Print
Oct 14, 2021 -

Kia Store Rainbow City - Gadsden responded

Thank you so much for your business and. your review! We hope you enjoy your new car, and please let us know if we can be of service to you again in the future. Have a wonderful day!

October 13, 2021

Every transaction was super easy and everyone was pleasant. I would definitely recommend for service. More

by BDTUCKER814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AMBER PAINE
Report | Print
Oct 14, 2021 -

Kia Store Rainbow City - Gadsden responded

Thank you so much for your review. We're so glad you had such a great experience with us. Please let us know if we can be of service again in the future. Have a wonderful day!

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