Kia Store Rainbow City - Gadsden

Great salesman very knowledgeable and informative about the car good follow up asking how I liked it and was there anything else that he could help me with the car good follow up asking how I liked it and was there anything else that he could help me with More

Misleading and deceitful practices. I contacted online sales to verify pricing and to validate if there is an up charge due to ship shortage and demand. Was not given a straight forward response and was t sales to verify pricing and to validate if there is an up charge due to ship shortage and demand. Was not given a straight forward response and was told it was sold at market value. (I misunderstood that to mean there are no additional charges) I was also told this dealership is offering 5k over Kelly blue book value. I got in my car and drove an hour to this dealer and am greeted by Fulton. We discuss trade in values and I find out everything I was told by online sales was a lie. He was very receptive to my concerns and questions. Unfortunately Rainbow Kia would not honor what their online sales told me. I was also told they don’t use KBB and wouldn’t match 5k over trade in value. Why would your people mention that as a system to value your car and savings?! I wouldn’t have wasted time and gas had this information been relayed ahead of time. On a side note, I would give my business to Fulton if he were to be at another dealer. Also, they did refund me some gas. Overall: 1 star is still too much. *I WOULD NOT RECOMMEND ANYONE DOING BUSINESS WITH A COMPANY WITH DECEITFUL PRACTICES LIKE THIS. BUYER BEWARE.* More

Skyler is the best seller they have! They try to help every they can!! Thank you every they can!! Thank you More

First up I trust the service department which means everything to me. I have been carrying my Kia there ever since I bought it. I don't see myself carrying it anywhere else. Why should I. I trust their everything to me. I have been carrying my Kia there ever since I bought it. I don't see myself carrying it anywhere else. Why should I. I trust their work. Sad to say I haven't always been able to say that about other places. I like the lady over the service department. (Wish I could remember her name ) She has always been very nice to us. That also means a lot. I don't dread carring my Kia to have serviced. Thank you all Nancy Hathcock More

Isabella is awesome! Really goes through the vehicle and process of it all! Stayed after hours to help us and never complained. Got us what we wanted within the budget we wanted. Will definitely deal with h process of it all! Stayed after hours to help us and never complained. Got us what we wanted within the budget we wanted. Will definitely deal with her again. More

Friendly, great service, worked in a timely manner and even washed my windshield. Couldn’t have asked for better even washed my windshield. Couldn’t have asked for better More

Always great service and nice customer service. Thank you so much Kia of Rainbow City, AL. so much Kia of Rainbow City, AL. More

Very friendly service Department. Always get my car in at the appointed time. Would highly recommend them. the appointed time. Would highly recommend them. More

My experience at Kia in Gadsden Alabama was awesome! The salesman Paul was great!!!! I definitely would recommend going there! salesman Paul was great!!!! I definitely would recommend going there! More

Very pleased with Amber and everyone at Kia Store Rainbow City. Amber was very knowledgeable and courteous, Smoothest car transaction on a new car I've ever had by far and this was our 8th. City. Amber was very knowledgeable and courteous, Smoothest car transaction on a new car I've ever had by far and this was our 8th. More