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Kia Store Rainbow City - Gadsden

Rainbow City, AL

Overview
Reviews
4.9
601 Reviews
Call Dealership (256) 442-3232
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950 W Grand Ave

Rainbow City, AL

35906

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Showing 601 reviews

October 24, 2021

We were very impressed right from the start Chelsea came right out to help us and made the experience awesome More

by michael.keel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Gattis, Todd Nicholson
Report | Print
Oct 25, 2021 -

Kia Store Rainbow City - Gadsden responded

Chelsea works really hard to make sure her customers are happy throughout the process and with their final purchase. We truly appreciate your business and hope you will think of us should you have a need for a new vehicle again in the future. Thank you for your review and enjoy your new car!!

October 21, 2021

Dealership got my Kia in superfast, diagnosed and fix problem quickly, staff from start to finish were very efficient and polite! More

by sfranks5321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AMBER PAINE, FULTON LEWIS, Chelsea Gattis
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Oct 21, 2021 -

Kia Store Rainbow City - Gadsden responded

We truly appreciate your business, and we hope we can be of service to you again in the future. Thank you so much for your review and have a wonderful day!

October 21, 2021

Brought my car to get repaired under warranty and fix some recalls- brought my car wasted my time they didn't even order the parts so now I'm waiting for them to call me when the parts are in. Now anoth More

by hopesells97
Recommend Dealer
No
Report | Print
Oct 21, 2021 -

Kia Store Rainbow City - Gadsden responded

We sincerely apologize for your frustrations. Please feel free to email us at customercare@mykiastore.com with more details regarding your experience so that we can look more into it. We appreciate your review and for bringing it to our attention - it helps us to make improvements to our processes moving forward. Have a wonderful day!

October 21, 2021

Great experience. Quez Williams was so helpful and knowledgeable. The financing was easy and helped me get a new car. More

by AMANDA.MOODY79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QUEZ WILLIAMS, Todd Nicholson
Report | Print
Oct 25, 2021 -

Kia Store Rainbow City - Gadsden responded

Quez is known to take very good care of his customers, and we are happy to know you were no exception. We are truly grateful for your business. Thank you so much for your review, and enjoy your new car!!

October 20, 2021

We had a great experience. Every one was helpful and the process was very easy. More

by HOLLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QUEZ WILLIAMS
Report | Print
Oct 21, 2021 -

Kia Store Rainbow City - Gadsden responded

We sincerely appreciate your business and are honored that you chose us to help you find your new vehicle. Thank you so much for your review and please let us know if we can be of service to you again in the future!

October 20, 2021

Javie is awesome. Actually the whole store is pretty great. They were so friendly we actually bought 2 cars from you guys. More

by LEISHAYOUNGBLOOD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javie Holmes, Todd Nicholson
Report | Print
Oct 21, 2021 -

Kia Store Rainbow City - Gadsden responded

Wow - two cars! We are so honored and humbled to have you as a customer and appreciate your business so much. Please let us know if we can be of service again in the future. Thank you so much for your review and have a wonderful day!!

October 19, 2021

Nichole was very knowledgeable, sweet, and helpful. Everything was great. Will be back for all future services. More

by awbsb060814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nichole Weldon
Report | Print
Oct 21, 2021 -

Kia Store Rainbow City - Gadsden responded

On behalf of Nichole and all of us at the Kia Store of Rainbow City-Gadsden, thank you so much for your review! Please let us know if we can be of service to you again in the future. Have a wonderful day!

October 19, 2021

I am very grateful and happy that I was approved for a brand new car!! My issues are I was unhappy with the vehicle before I left the car lot. Honestly I felt pressured into getting this Kia Forte. Althou More

by LADIETEE2873
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FULTON LEWIS, Todd Nicholson
Report | Print
Oct 21, 2021 -

Kia Store Rainbow City - Gadsden responded

We hate to hear that you were not 100% happy with your purchase. Please feel free to email us at customercare@mykiastore.com with more details regarding your experience, and I will be happy to look into it further. We appreciate you letting us know about any issues so that we can improve our processes moving forward, so thank you for your review. I look forward to hearing from you.

October 19, 2021

She did a good job excellent and professional I am very satisfied I’m very happy with Kia More

by chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Gattis
Report | Print
Oct 21, 2021 -

Kia Store Rainbow City - Gadsden responded

Thank you so much! We are so glad to hear that Chelsea took such good care of you. We sincerely appreciate your business and hope you'll consider us should you be in the market for a new or used car again in the future. Have a wonderful day and enjoy your new ride!

October 19, 2021

Chelsea was really nice, informative and accommodating. I highly recommend her. Thank you so very much! More

by Melanieconnell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Gattis
Report | Print
Oct 21, 2021 -

Kia Store Rainbow City - Gadsden responded

We are honored to count you among our many happy customers, and are so happy that Chelsea was able to get you into a vehicle you love. Thank you so much for your business, and your review. Please let us know if we can be of service to you again in the future. Have a wonderful day!

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