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Kia Store Rainbow City - Gadsden

Rainbow City, AL

Overview
Reviews
4.9
601 Reviews
Call Dealership (256) 442-3232
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950 W Grand Ave

Rainbow City, AL

35906

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Showing 601 reviews

October 29, 2021

Considerate, Fast service, Always willing to help you even if your early. Let’s you know what they need to do before they do anything. More

by JANIE_QUEEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department KiaRBCGadsden
Report | Print
Oct 29, 2021 -

Kia Store Rainbow City - Gadsden responded

We are so pleased to hear that you had a satisfactory experience with our service department. We hope you will let us know if we can be of service to you again in the future. We sincerely appreciate your business, and thank you so much for the review. Have a wonderful day!

October 28, 2021

Everyone is professional,knowledgeable and friendly.The Kia sportage has a quality ride.Also plenty of power,especially in sport mode. More

by mashburnkenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Wernert, Isabelle Marcano
Report | Print
Oct 29, 2021 -

Kia Store Rainbow City - Gadsden responded

Thank you so much for your review! We are so glad that you are enjoying your new Sportage. We truly appreciate your business and hope you will let us know if we can be of service to you again in the future. Have a wonderful day!

October 28, 2021

Great and fast in and Out... very Friendly Very clean and Quiet on time Than More

by jharrold1318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department KiaRBCGadsden
Report | Print
Oct 29, 2021 -

Kia Store Rainbow City - Gadsden responded

We're so glad to hear that you were happy with the service you received on your vehicle. Please let us know if we can be of assistance again in the future. Thank you so much for the review and have a wonderful day!

October 28, 2021

Very courteous and prompt service!! The people I talk to were knowledgeable and very cooperative! More

by mayermm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department KiaRBCGadsden
Report | Print
Oct 29, 2021 -

Kia Store Rainbow City - Gadsden responded

We are so glad to hear that you had such a satisfactory experience with our service department. We truly appreciate your business. Please let us know if we can be of service to you again in the future. Have a wonderful day and thank you for your review!

October 28, 2021

100% scammers. Try to get you in for the paystubs is your credit. 100% bogus. Don’t waste your time. More

by smothermanx4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Collett, Todd Nicholson
Report | Print
Oct 29, 2021 -

Kia Store Rainbow City - Gadsden responded

We sincerely apologize for any misunderstandings. I invite you to email us at customercare@mykiastore.com with more details regarding your experience so we can look further into the situation. Thank you for the review and for letting us know so we can better our processes moving forward. Have a wonderful day, and I hope to hear from you soon.

Jan 06, 2022 -

Kia Store Rainbow City - Gadsden responded

Upon further review, this customer was not qualified for our program to no fault of ours, and we unfortunately could not sell them a vehicle. Often this is blamed on the dealership, even when the dealership has nothing to do with it. Paul is an excellent sales person with many very satisfied customers - this had nothing to do with him.

October 28, 2021

Excellent experience buying my new Kia Sportage from Rainbow City Kia. I would be a repeat customer. More

by RANDY5623
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QUEZ WILLIAMS, Todd Nicholson
Report | Print
Oct 29, 2021 -

Kia Store Rainbow City - Gadsden responded

We truly appreciate your business! Please let us know if we can be of service to you again in the future. Thank you so much for your review and enjoy your new Sportage!

October 28, 2021

Meet me right at the door with a smile on her face! She resolved my problem in a couple of seconds! More

by thomaslangan64
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department KiaRBCGadsden
Report | Print
Oct 29, 2021 -

Kia Store Rainbow City - Gadsden responded

Thank you for your review, Thomas! We sincerely appreciate your business and hope you will let us know if we can be of service to you again in the future. Have a wonderful day!

October 26, 2021

Service deptartment kept me updated about what was being repaired and kept me updated the whole time I was waiting.very pleasant and nice More

by ashvillemark
Recommend Dealer
Yes
Employees Worked With
Nicole Weldon and Karen Waites
Report | Print
Oct 26, 2021 -

Kia Store Rainbow City - Gadsden responded

We're so glad to hear that you had such a great experience. Please let us know if we can be of service to you again in the future. Thank you for your review and have a wonderful day!

October 26, 2021

The only person who ever answers your questions or concerns is Chris and if he is not available then you are out of luck no one seems to be happy to see you there tells you anything about the Job that More

by hollycaldwell327
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris in service is the only one I recommend , AMBER PAINE, Service Department KiaRBCGadsden
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Oct 27, 2021 -

hollycaldwell327 responded

The last 2 oil changes they do not issue a information sticker for the windshield or reset the oil mileage!

October 25, 2021

Quick, friendly hassle free service. I was greeted by every member of the service department while I was there. More

by autoriasunday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Waites, Nicole Weldon, FULTON LEWIS
Report | Print
Oct 25, 2021 -

Kia Store Rainbow City - Gadsden responded

We are so glad to hear that you had such a great experience while getting your vehicle service. We truly appreciate you business and hope we can be of service to you again in the future. Have a wonderful day, and thank you for your review!

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