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Kia Store Rainbow City - Gadsden

Rainbow City, AL

4.9
601 Reviews

950 W Grand Ave

Rainbow City, AL

35906

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Showing 601 reviews

November 06, 2021

Stopped at this dealership for service and they were amazing. Coming here from now on. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Weldone, Karen Waites, Service Department KiaRBCGadsden
Nov 08, 2021 -

Kia Store Rainbow City - Gadsden responded

We're so glad that your experience was such a good one - we truly appreciate your business. Please let us know if we can be of service to you again in the future. Thank you so much for your review and have a wonderful day!

November 05, 2021

Waited over 2 hours & everything didn’t get fixed like we were promised in writing. More

by BALDWINFAMILY05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department KiaRBCGadsden
Nov 08, 2021 -

Kia Store Rainbow City - Gadsden responded

We sincerely apologize for your unsatisfactory visit to our service department. Please feel free to email us at customercare@mykiastore.com with more details regarding your experience so that we can look further into it. Thank you for letting us know so that we can better our processes moving forward. Have a wonderful day, and we hope to hear from you soon.

November 05, 2021

Great family feeling experience. They are willing to go the extra mile for you. They have the best first time buyer programs available. More

by ejjmorgan78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AMBER PAINE, QUEZ WILLIAMS, Service Department KiaRBCGadsden
Nov 08, 2021 -

Kia Store Rainbow City - Gadsden responded

We are so glad to hear that our service department took such good care of you - we sincerely appreciate your business. Please let us know if we can be of service to you again in the future. Have a fabulous day and thank you so much for your review!

November 03, 2021

Worked with Skyler and it was a great experience. I would recommend giving the Kia Store in RBC a look. More

by DAVID@GREATERETOWAH.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Nicholson
Nov 04, 2021 -

Kia Store Rainbow City - Gadsden responded

We are honored to count you among our many happy customers, and we truly appreciate your business. Thank you for your review and enjoy your new Kia!

November 03, 2021

Had great service and help with finding a vehicle that will take care of my everyday needs. More

by JOEMORRIS15036
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Macmillan , Teth Lee, Ben Wernert, Todd Nicholson, Service Department KiaRBCGadsden
Nov 04, 2021 -

Kia Store Rainbow City - Gadsden responded

We are so pleased to hear that you had such a good experience with our service department. We sincerely appreciate your business. Please let us know if we can be of service to you again in the future. Thank you so much for your review and have a wonderful day!

November 01, 2021

Our sales guy Steven has went above and beyond to help us find the perfect vehicle he’s definitely a all star More

by barnesshannon630
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Nov 01, 2021 -

barnesshannon630 responded

We had the best experience

Nov 01, 2021 -

barnesshannon630 responded

We had a great experience

October 31, 2021

The Kia Store in Rainbow City has always gone over and beyond expectations during the purchase of my new Sorento and the first couple of services. I couldn't be happier. More

by garonimoj82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Collett, Service Department KiaRBCGadsden
Nov 02, 2021 -

Kia Store Rainbow City - Gadsden responded

Thank you so much for your review. We sincerely appreciate your continued business. Please let us know if we can be of service to you again in the future. Have a wonderful week!

October 30, 2021

Wonderful and amazing people! This is my new family! Thank you Kia of Rainbow City Gadsden! More

by degilbreath1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie, Teth Lee, Ben Wernert, Javie Holmes, Todd Nicholson, Service Department KiaRBCGadsden
Nov 02, 2021 -

Kia Store Rainbow City - Gadsden responded

Welcome to the Kia family!! We sincerely appreciate your business. Thank you so much for your review! Have a wonderful week and enjoy your new Kia!

October 30, 2021

I've been using this dealership for over eleven yrs now and they've been just the best. Ihave purchased six new KIA's during that time. More

by ROBERTKNOWLES127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AMBER PAINE, Ben Wernert, Paul Collett, Service Department KiaRBCGadsden
Nov 02, 2021 -

Kia Store Rainbow City - Gadsden responded

We are honored to have you as a repeat customer and truly appreciate your business. Please let us know if we can be of service to you again in the future. Thank you for your review and have a wonderful week!

Nov 03, 2021 -

ROBERTKNOWLES127 responded

I didn' t just give the dealership this rating..the dealership earned it.

October 30, 2021

Very professional sales people, willing to go the extra mile to assist with the buying process. More

by belindawyer60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Collett
Nov 02, 2021 -

Kia Store Rainbow City - Gadsden responded

We are honored to have you as a customer, and we sincerely appreciate your business. Thank you so much for your review and enjoy your new Kia!

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