Kia Store East

Very satisfied! I got the Kia Optima and I love it! She is a beauty! The staff was great and I enjoyed my whole car shopping experience. I bought my last vehicle from I got the Kia Optima and I love it! She is a beauty! The staff was great and I enjoyed my whole car shopping experience. I bought my last vehicle from this same location. They are fantastic. More

Amazing experience! Great experience as always working with Chris! And, Sara was very knowledgeable on explains our new car!! We will definitely be back in the future! Great experience as always working with Chris! And, Sara was very knowledgeable on explains our new car!! We will definitely be back in the future! More

Salesman car pro and the service My hubby and I went to Kia for our 2015 Kia stripe came off so we were looking at other cars and David Grey look into getting a new car for us. I said My hubby and I went to Kia for our 2015 Kia stripe came off so we were looking at other cars and David Grey look into getting a new car for us. I said were is Rob Mac he said on vacation. I said ok David Grey was great. But that Whitney Plants was dumb did not even show us how to use the car. My hubby and my daughter boyfriend had to read up on things. She did not know anything about the car. All she said was give me a good review but she suck. She was not in the car but a minute. Your service is great. But if Whitney had to help me I would have to go to other Kia store More

Wonderful staff I have had nothing but great customer service from this Kia dealership since purchasing my first used kia from another non kia dealer. Everyone is sup I have had nothing but great customer service from this Kia dealership since purchasing my first used kia from another non kia dealer. Everyone is super courteous and friendly from the sales, service and warranty departments. I had to have a new key made at it took them only 45 minutes to reprogram it. A sales person even let me test drive a brand new kia soul so that I could decide if I wanted to buy a warranty or trade in my current soul so that I could have the 100,000 warranty that comes with a new car purchase. I never felt pressured and everyone answered all my questions to my satisfaction. More

kia store east review Very much enjoying my new Kia Soul! Thanks again Kia & thanks to Whitney showing me all the functions of the car! Great customer service, definately w Very much enjoying my new Kia Soul! Thanks again Kia & thanks to Whitney showing me all the functions of the car! Great customer service, definately will recommend Kia to my friends & family. More

Purchasing new car I had a wonderful experience at Kia Store east. Rob Mac was so very patient and attentive to me and my needs. He was very instrumental in my decision I had a wonderful experience at Kia Store east. Rob Mac was so very patient and attentive to me and my needs. He was very instrumental in my decision to purchase 2015 Kia Forte. He's very professional, patient and most of all GENUINE. I also had a wonderful experience with Ian Leslie. He came out to show me how to work all of the electronics in my car because without him I would have been totally lost considering I'm not savvy when it comes to those things. I've been telling friends and family of my experience. Would I do it again? You bet. Thanks guys, you rock.???????????????????? More

Dishonest from the start. Michelle is the main online contact and is friendly and we'll trained at getting you to the store. After that expect to be passed from one sales rep t Michelle is the main online contact and is friendly and we'll trained at getting you to the store. After that expect to be passed from one sales rep to another. The lies and delays that I experienced cannot be counted on one hand. This "boiler room" is a scam out of the movies. No one is less honest than Michelle who will tell you any lie you want to hear. All for a paycheck. Avoid this kia store. If they treat prospective customers with such deceitful practices the service has to rate a ZERO! More

best possible experience My husband and I decided just to get out of the house on Mother's Day. We stopped in at Kia East and just look around. We had a Kia Sorento and though My husband and I decided just to get out of the house on Mother's Day. We stopped in at Kia East and just look around. We had a Kia Sorento and thought maybe we could just browse. Well we came home with 2 new Kias. A Sorento and Optima. Rachel Colins is extremely knowledgeable about Kia's line of vehicles. She is friendly and we enjoyed our experience with Rachel. Once we decided to go for both vehicles we met William our (Master Techie ), our name for William. He really is a great teacher of computerized vehicles. Wlliam spent as much time as we needed to understand the cars system. He has the patience of Job, dealing with two people who do not have an ounce of computer knowledge. Thank you Kia East for having two amazing members of your team make our experience so WONDERFUL! More

Head my warnings Do not take your vehicles to get serviced ead my warnings Do not take your vehicles to get serviced here period ..My Mother's radiator burst on the way to Sunday services so I dropped this v ead my warnings Do not take your vehicles to get serviced here period ..My Mother's radiator burst on the way to Sunday services so I dropped this vehicle at the drop off location On Tuesday I get a call from my mom saying they wanted 800 dollars for a radiator ,a hose and flush. I told Kim to stop that I will pick the car up and do the work myself. Do not work on the car. moments later i get a call from my mom saying that they had a ready started working on the radiator They lied about a hose they lied about a flush that takes an hour. They lied to my mother they pressured my mother into continuing the 800 dollar ($200) radiator. I was smart enough to have taken pictures of the hoses as I am sure the hoses were fine I have decided to file a complaint to BBB online as well as reporting to local affiliates. This store takes advantage of the elderly Mark L More

my new forte review The service was excellent! I would recommend kia east to everyone looking for a vehicle. The wait was short the outcome was wonderful. Will took the The service was excellent! I would recommend kia east to everyone looking for a vehicle. The wait was short the outcome was wonderful. Will took the time to show me every button in my car I can honestly say I have never had a dealership be so helpful in making sure I had the knowledge to know all the features of the car. He was great at his job and he made me really enthused about the purchase! He also was training a lady her name was Yolanda and she to was helpful in making me comfortable with my new ride. Great job to these two. Chris did his job and made it possible for me to be in the happy place I am in at this moment with my new Forte. I will tell anyone that is on a search to cone to Kia east More