Kia Store East

Very happy! i enjoyed the freedom to look without pressure. Will offered details; later worked our deal through & Jada gave explicit vehicle details. Everyone t i enjoyed the freedom to look without pressure. Will offered details; later worked our deal through & Jada gave explicit vehicle details. Everyone treated me with respect & it was a pleasure doing business with them. More

Good Job! Paul, Chris and Michael ALWAYS do a great job! I have very high confidence in their work. My routine oil change was done quickly and correctly. Pet Paul, Chris and Michael ALWAYS do a great job! I have very high confidence in their work. My routine oil change was done quickly and correctly. Pete Williams More

Great place to purchase any car. Everyone works well together and very friendly. They had lots of snakes and drinks option to choose from. Once the decisi place to purchase any car. Everyone works well together and very friendly. They had lots of snakes and drinks option to choose from. Once the decision was made the purchase process was fast and easy. More

Oil Change and tires Finished work earlier than projected. Found a better price on tires, so adviser made an on the spot price adjustment to match costs. Waiting area is Finished work earlier than projected. Found a better price on tires, so adviser made an on the spot price adjustment to match costs. Waiting area is clean bright and very comfortable. Good coffee and snacks. More

15000 service My experience was great. I got to get a time that was suitable for me. Paul was very pleasant. The wait time was just like he stated. My experience was great. I got to get a time that was suitable for me. Paul was very pleasant. The wait time was just like he stated. More

Service Depatment I will probably not go back. They are very friendly people who are also very courteous, they just dont seem to really care about doing recall work wel I will probably not go back. They are very friendly people who are also very courteous, they just dont seem to really care about doing recall work well. More

sucks The worst service. Rude Rude Rude The lady who makes appointments is just nasty. It took so long for her to answer and then she was very rude with he The worst service. Rude Rude Rude The lady who makes appointments is just nasty. It took so long for her to answer and then she was very rude with her tone. More

warranty car was misfiring. took to kia east and told them to call before repairs. they called and told me that the spark module in #3 cylinder was bad and it car was misfiring. took to kia east and told them to call before repairs. they called and told me that the spark module in #3 cylinder was bad and it wasn't covered under warranty and they wanted to charge $436.00 to fix it. I told them no and paid the $49.00 fee. when I got home, I pulled the cover off and removed the #3 module. no oil..... took the#2 out and there as about a thimble full of oil(fresh oil) in the cylinder. not even the same cylinder that was bad. I bought a module, put it in #$3 and the car worked fine. I ask for my fee back...refused. they said "someone"put the oil in wrong. don't know who that could be since I did all the oil changes. then they told me that the oil shorted out module oil in #2, bad module #3. I told them that oil does not conduct electricity. they told me that that was their story and they were sticking to it. this must be a common policy with them. I will never take my car back to them More

admitted to not giving us their best price because we needed We committed and agreed to make purchase within 7 days. Because we did not agree to buy that day senior management refused to give us their best deal We committed and agreed to make purchase within 7 days. Because we did not agree to buy that day senior management refused to give us their best deal and stated that we were wasting their time. Will never shop there again. Share that with them and they stated that that was okay. We stated they were wasting our time. They stated that they didn't value on purchase. More

NO...Just no Promised a certain price for a car, then when I went to pick up the vehicle the price went up over $150 monthly. Go here only if you want to get your Promised a certain price for a car, then when I went to pick up the vehicle the price went up over $150 monthly. Go here only if you want to get your hopes up and then be let down. More