Kia Store East

They do what they say they are going to do. They clearly explain everything, then do it. If anything odd comes up, they tell you about it. The waiting area is very nice, much improved. They clearly explain everything, then do it. If anything odd comes up, they tell you about it. The waiting area is very nice, much improved. More

Service trip I was greeted with a friendly smile and helped in a timely manner. Everyone was courteous and efficient. The service took a little under what they est I was greeted with a friendly smile and helped in a timely manner. Everyone was courteous and efficient. The service took a little under what they estimated and my checkout equally friendly, efficient and courteous. More

Professional competent service Everyone was courteous.Everything was explained very clearly to me. The gentleman at the service desk was wonderful and so respectful.Every question I Everyone was courteous.Everything was explained very clearly to me. The gentleman at the service desk was wonderful and so respectful.Every question I had was answered. Thank you for such amazing service More

Return customer Excellent service. We bought our 2016 Kia Soul here. Christopher was extremely helpful both times and explained everything about the new vehicle askin Excellent service. We bought our 2016 Kia Soul here. Christopher was extremely helpful both times and explained everything about the new vehicle asking if we had any questions a long the way, I didn’t feel rushed. More

Service with a Smile Anna was great. Friendly and helpful. She explained everything and made multiple attempts to contact me and assured me my car would be ready on time Anna was great. Friendly and helpful. She explained everything and made multiple attempts to contact me and assured me my car would be ready on time. More

Excellent I had a really good experience. The customer service here is always excellent and I am always looking forward to coming back. I will never take my veh I had a really good experience. The customer service here is always excellent and I am always looking forward to coming back. I will never take my vehicle elsewhere. More

Oil change Always friendly staff. Could not find the culprit of the smell but will follow up if I still have the smell after getting the oil changed. Only down Always friendly staff. Could not find the culprit of the smell but will follow up if I still have the smell after getting the oil changed. Only down side is my check engine light wasn’t on when I went in and it’s been on ever since I left. I’m confident they will address it when I call them tomorrow. (Its Sunday so closed now) More

Courteous fast service!! Staff were efficient, friendly & helpful. We received great service, & the maintenance we requested on our vehicle was done in a timely manner. There Staff were efficient, friendly & helpful. We received great service, & the maintenance we requested on our vehicle was done in a timely manner. There was extra service done that we didn't request, so was a real bonus!! Great experience!! Thank you!! More

Great customer service! Great service and they were done with my car before I knew it! Waiting room had snacks and drinks, which is great when you are in a hurry and didn’t g Great service and they were done with my car before I knew it! Waiting room had snacks and drinks, which is great when you are in a hurry and didn’t get to eat lunch. Awesome experience! More

Great Service Went in for a first-time oil change at 5200 miles. In short, they got me out in 45 minutes plus vacuumed the front of my car - very nice! Went in for a first-time oil change at 5200 miles. In short, they got me out in 45 minutes plus vacuumed the front of my car - very nice! More