Back

Kia Store Anniston - Oxford

Anniston, AL

4.7
543 Reviews

1401 S Quintard Ave

Anniston, AL

36201

Directions

By Type

Showing 543 reviews

February 22, 2019

From start to finish everyone was very polite and friendly. The ease with obtaining the rental car for me to drive was excellent. Wait time was brief. Overall my needs were net. My only disappointment was my More

by judymasters1952
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lister
Feb 26, 2019 -

Kia Store Anniston - Oxford responded

Thank you for reviewing us, Judy! We appreciate you!

February 21, 2019

Quick ,polite,and amazing Am a very happy customer,I have owned my Kia for a couple of years and I take it to the Kia store for all my services and needs and I recommend them t More

by tonyjlopez73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley
Feb 26, 2019 -

Kia Store Anniston - Oxford responded

Thanks, Tony!

February 15, 2019

Totally unsatisfied My mom came in for an oil change and wound up with unnecessary stuff to the tune of over $300.00!! She was taken advantage of!! More

by SBOTTOMS123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Feb 25, 2019 -

Kia Store Anniston - Oxford responded

Good afternoon! I am sorry to hear that you feel your mother was taken advantage of. Would you please provide me with her name so that I can review the repair order? If anything was offered (and accepted) in error, I want you to know that we will make it right. I can be reached at 256-624-9600 or by email: billy@mykiastore.com Thanks again for the review, I look forward to resolving this for you. Best, Billy Hobden General Sales Manager Kia Store Anniston

Feb 27, 2019 -

Kia Store Anniston - Oxford responded

After reviewing our files, I discovered that your mother purchased a 30,000 mile service for her Kia. We offer these services to reduce future costs, keep the car as safe as possible, and because they are recommended by the manufacturer to maintain the warranty. I hope this clears up any confusion for you. If you would like to talk about it, I can be reached at 256-624-9600. Billy

February 15, 2019

Kia Borrego Great work Completed in timely matter. I would recommend this service center. I use this center for all of my oil changes and services to keep up the More

by judithanngoode
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desk girl , James Lister
Feb 26, 2019 -

Kia Store Anniston - Oxford responded

Thanks for the kind words, Judith!

February 12, 2019

Great service! The service was great and the people that worked there was very friendly and helpful. Fast service as well! All around great experience, I would defin More

by BrittanyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lister, Ricky Smoot, Greg Nims
Feb 27, 2019 -

Kia Store Anniston - Oxford responded

Thanks for kind words, Brittany!

February 11, 2019

We loved Greg!! Our salesman was Greg and he was great. He made it quick and easy and treated us with friendliness and respect. Will definitely recommend him to anyon More

by Katiem23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Nims
Feb 26, 2019 -

Kia Store Anniston - Oxford responded

Thanks, Katie! We love Greg too! So glad you had a great experience!

February 09, 2019

Oil change, tune up, replace antifreeze I have been using KIA store in Anniston for 6 years to service my KIA Sorento. The most recent service was done timely while I waited in the waiting More

by jtaylormawmaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily, James Lister
Feb 26, 2019 -

Kia Store Anniston - Oxford responded

Thank you so much!

February 07, 2019

Very organized & routine visit As with every visit, very efficient & friendly, I will continue to go out of my way to get my optima serviced at this shop. Great staff! More

by REVERENDJON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lister
Feb 25, 2019 -

Kia Store Anniston - Oxford responded

Thank you, Jon! Great to see you!

February 06, 2019

Best in town Everyone is so nice to you and the place is clean. Coffee etc feels like home. Most won't t places ALL speak but at KIA all smile and speak. More

by bonny.jenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Jones, Billy Hobden, James Lister
Feb 25, 2019 -

Kia Store Anniston - Oxford responded

Thank you for the kind words, Bonny!

February 06, 2019

Informative Very speedy with working on a recall, an oil change, and doing an inspection. Told me of a few things that should be taken care of and why my engine l More

by brookscm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lister
Feb 25, 2019 -

Kia Store Anniston - Oxford responded

The pleasure is ours, thank you for the review!

...
41
...