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Kia Store Anniston - Oxford

Anniston, AL

4.7
545 Reviews

1401 S Quintard Ave

Anniston, AL

36201

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Showing 545 reviews

December 21, 2021

Danny is the absolute! I would 100% recommend him to everyone! I trust him 100%! I can’t say the same for some of the others whom work there however! ;/ More

by starrsams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Becker, Brian Caldwell, Mark Cook, Daniel Quebedeaux
Dec 22, 2021 -

Kia Store Anniston - Oxford responded

Welcome to the Kia family - we are honored that you chose to purchase your new Kia from us. And thank you for the kind words regarding Danny - he is one of the best, and are not surprised that he took such good care of you. If you have any concerns that we should know about otherwise, please feel free to email us at customercare@mykiastore.com. We sincerely thank you for your business and your review, and hope you have a very Merry Christmas in your new Kia!

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December 21, 2021

I have a 2013 Kia Sorento that needed the engine replaced under a special warranty program but couldn't find a dealership anywhere that would even check the vehicle in to the service department within 30 day More

by clianco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wolfe, Kasey Latham, Amanda Qualls
Dec 22, 2021 -

Kia Store Anniston - Oxford responded

Wow - thank you so much! We are so glad that we could help you get your vehicle repaired, and we sincerely appreciate your business, as well as your kind words regarding Amanda - we are lucky to have her on our team. Please let us know if we can be of service to you again in the future and have a very Merry Christmas!!

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December 16, 2021

I went in for an oil change. I was greeted by an employee quickly. Great service. More

by pcdet220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wolfe, Kasey Latham, Amanda Qualls
Dec 17, 2021 -

Kia Store Anniston - Oxford responded

We are honored that you chose to get your car's service completed with us. Please let us know if we can be of service to you again in the future. Thank you so much for your review, and Merry Christmas!!

December 14, 2021

Everyone is friendly and service is good. The wait time is a little long but they offer free snacks and even offered us pizzas. More

by mshanterrial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Qualls
Dec 14, 2021 -

Kia Store Anniston - Oxford responded

We apologize for the wait, but we sincerely appreciate your business! Please let us know if we can be of service to you again in the future. Thank you so much for your review and have a wonderful day!

December 10, 2021

Such a great experience making such a big purchase. The process was so easy. I’d definitely recommend doing business here! Friendly environment!! More

by Dixiesmith15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Willis
Dec 10, 2021 -

Kia Store Anniston - Oxford responded

Welcome to the KIA Family! We are so glad to hear you had such a pleasant experience and we are honored that you chose to purchase your new Kia from us - we sincerely appreciate your business. Thank you so much for your review and have a spectacular day!

December 10, 2021

I got my oil changed and the staff was nice and helpful. I give the dealership a 9. More

by shanajohns82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Latham
Dec 13, 2021 -

Kia Store Anniston - Oxford responded

We're so glad to hear that you had such a good experience during your service visit with us. Please let us know if we can be of service to you again in the future. Thank you so much for your review and have a wonderful day!

December 10, 2021

I am not kidding, I recommend Mark Cook , he was so helpful with this whole car buying process. I am so excited about my brand new 2022 K5😊 More

by Ro.ro1993
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cook
Dec 13, 2021 -

Kia Store Anniston - Oxford responded

Welcome to the KIA Family!! We are so honored that you chose to purchase your 2022 K5 from us - we truly appreciate your business! Thank you so much for your review and have a wonderful day!

December 09, 2021

My husband wanted to purchase a car, but no one returned his call. False advertisement! More

by browntoshiya
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Cook
Dec 10, 2021 -

Kia Store Anniston - Oxford responded

We apologize for any miscommunication. Could you please email us at customercare@mykiastore.com and give me more details? When you came in, who you spoke with, which vehicle you were looking at, etc? We want to make our customers' buying journey as smooth and easy as possible, so I would like to look further into this so we can adjust our processes and make sure this doesn't happen again in the future. We are always looking to improve, so thank you for your review, and we hope to hear from you soon. Have a great day!

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December 09, 2021

Everyone there was very nice, and worked hard to get me in a new car even with no credit. It's been nice to start my credit and I've loved driving my new Kia. More

by aprilaiden04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Becker, Mark Cook
Dec 10, 2021 -

Kia Store Anniston - Oxford responded

Welcome to the Kia Family, April! We are so honored that you chose to purchase your new vehicle from us - we truly appreciate your business. Please let us know if we can be of service to you again in the future. Thank you so much for your review and have an amazing day!

December 04, 2021

Mark Cook was great. He was not pushy are all and got us in what we wanted. Thank you More

by Mann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cook
Dec 06, 2021 -

Kia Store Anniston - Oxford responded

Welcome to the KIA Family! We are honored to have you as a customer and that you chose to go through your car-buying journey with us. Thank you so much for your review and enjoy your new Kia!!

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