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Kia Store Anniston - Oxford

Anniston, AL

4.7
545 Reviews

1401 S Quintard Ave

Anniston, AL

36201

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Showing 545 reviews

January 20, 2022

David was more than accommodating, easy to work with and very friendly! Thank you for helping me! More

by amandanbrown15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Becker, David Curtis
Jan 24, 2022 -

Kia Store Anniston - Oxford responded

Thank YOU, Amanda! You could have gotten your new car anywhere and you chose to buy from us - we are truly honored and appreciative. Thank you for your kind review. Please let us know if we can be of service to you again in the future. Enjoy your new Honda and have a wonderful day!!

January 20, 2022

Part not available for 8 to 10 weeks not happy about this situation at all More

by v2theacrooms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wolfe
Jan 24, 2022 -

Kia Store Anniston - Oxford responded

We sincerely apologize for the delay on your parts. Unfortunately, this is an industry-wide issue. We promise to get you taken care of as quickly as we can. Please feel free to email us at customercare@mykiastore.com and let us know if there's anything we can so for you in the meantime. We appreciate your business, and your patience. Have a wonderful day and we hope to hear from you soon!

January 18, 2022

The Kia store in Anniston made my purchase very professional and amazing! Cody was absolutely so easy to work and made my buying experience so smoothly! More

by Macyjan57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Becker, Cody Willis, James Otieno
Jan 18, 2022 -

Kia Store Anniston - Oxford responded

We are so glad to hear that you had such a good experience at our store, and with Cody. We are truly honored that you chose to purchase your new Kia from us - thank you so much for your business. And thank you for your review. Please let us know if we can be of service to you again in the future. Have a wonderful day and enjoy your new ride!

January 17, 2022

Thank you to Mark Cooper and the Kia team for making this a smooth and painless experience. More

by byrd.brittany.11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Becker, Mark Cook
Jan 17, 2022 -

Kia Store Anniston - Oxford responded

Welcome to the Kia family, Brittany! We are honored that you chose to purchase your new vehicle from us and we sincerely appreciate your business. Thank you so much for your review and have a wonderful day!

January 13, 2022

God I'd so good and so is Daniel! I'm telling you God used him cause I don't usually trust people but for some reason it felt like an angel was by my side. I wasn't worried for some reason. When I got th More

by Miss Kee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Becker, Don Hobden, Daniel Quebedeaux
Jan 14, 2022 -

Kia Store Anniston - Oxford responded

Oh Miss Kee - we love that you felt comfortable with Daniel - he's a great guy and truly cares about his customers. And we are honored that you trusted us with your car-buying experience. We hope you have many wonderful years with your new Kia! Thank you so much for your review and have a very blessed day!

January 12, 2022

They were super friendly, and Kasey was very helpful and knowledgeable and assisted me with all my questions. More

by f_helms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Latham
Jan 13, 2022 -

Kia Store Anniston - Oxford responded

Thank you so much for your review and your recommendation. We are truly grateful for your business. Please let us know if we can be of service to you again in the future. Have a wonderful day!

January 11, 2022

Friendly and courteous staff, in parts, service, and sales. Parts delivery for a repair however are slow. Don't think it's due to dealership, probably a distribution center problem or supply network More

by bob1911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wolfe, Kasey Latham, Amanda Qualls
Jan 11, 2022 -

Kia Store Anniston - Oxford responded

Thank you so much for your review! We apologize for your wait on parts; it is a supply issue, but we try to get them in as quickly as we can - thank you for your understanding. We hope this issue will be worked out and things get back to the regularly scheduled shipping again soon. Please let us know if we can be of service to you again in the future. Have a wonderful day!

January 10, 2022

Service was excellent Matt was really nice and showed me several options I would recommend anyone to him Thanks Kia More

by traceysims71@icloud.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Becker, Mark Cook
Jan 10, 2022 -

Kia Store Anniston - Oxford responded

Thank you so much for your review, and for entrusting us with your car-buying journey. We hope you enjoy your new Kia for many years to come. Please let us know if we can be of service to you again in the future. Have a wonderful day and enjoy the ride!

January 10, 2022

Extremely nice and professional, never have to wait over appointment time and the keep us informed. More

by ra_35954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Jones, Amanda Qualls
Jan 10, 2022 -

Kia Store Anniston - Oxford responded

Thank you so much for entrusting us with the service of your vehicle - we truly appreciate your business. Thank you for your review and have a wonderful day!

December 31, 2021

Fred is horrendous. I paid for my service and pay when I left. The gentleman that I spoke to said Tuesday of next week it will be in. I asked him if I can come back on Thursday he said should be fine. Fred More

by trendeltaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fred
Jan 03, 2022 -

Kia Store Anniston - Oxford responded

We sincerely apologize for any misunderstanding or miscommunication; we know it can be frustrating. Please feel free to contact us at customercare@mykiastore.com, tell me more about your experience, and let me know if there is anything we can do to make it up to you. We continue to work on our processes so that we can ensure a pleasant experience for all of our customers, so we appreciate you bringing this to our attention. Thank you so much for your review and we hope to hear from you soon.

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