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Kia Store Anniston - Oxford

Anniston, AL

4.7
545 Reviews

1401 S Quintard Ave

Anniston, AL

36201

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Showing 545 reviews

February 13, 2022

Excellent service department. Very friendly. Kept me updated on progress of the work. The young lady that took care of me is an asset to your company. More

by shinbone16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Latham, Amanda Qualls
Feb 14, 2022 -

Kia Store Anniston - Oxford responded

Thank you so much for your review, and your business - we sincerely appreciate it. Please let us know if we can be of service to you again in the future, and have a fantastic day!

February 11, 2022

I am a Registered Nurse who got Covid on the job and I’m now disabled from it. Cody Willis and Brian Caldwell went up and beyond and came to my home to complete the entire car buying process for me as well More

by ALPAM66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell, Cody Willis
Feb 15, 2022 -

Kia Store Anniston - Oxford responded

Thank you so much for. your business - we are honored that you chose to purchase your new Kia from us. And thank you again for all you've done and sacrificed during this pandemic We sincerely appreciate your business and hope you will let us know if we can be of service to you again in the future. Get well soon, thank you so much for your review, and have a blessed day.

February 10, 2022

Friendly and professional, warm and inviting waiting area, gave us snacks and water, overall very nice experience. More

by kay7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wolfe
Feb 11, 2022 -

Kia Store Anniston - Oxford responded

Thank you so much for your kind words and for leaving us a review. We strive to get our service customers in and out and back on the road as quickly as possible, and we sincerely appreciate your business. Please let us know if we can be of service to you again in the future. Have a wonderful day and drive safe!

February 07, 2022

They scratch my car and promise to fix it but havent called back Michael wolf he did report it to a man called Scott and Scott said he would called but haven't yet. Linda Miller More

by lnml8
Recommend Dealer
No
Employees Worked With
He said his name was Scott but I don't know
Feb 08, 2022 -

Kia Store Anniston - Oxford responded

Hello Ms. Miller - we are so sorry to hear about your experience. Please email us at customercare@mykiastore.com with more details so we can look further into the matter. Please include date of service, what you were in for, and year/make/model of your vehicle. We always strive for complete customer satisfaction, so thank you for your review and letting us know. Have a wonderful day and we hope to hear from you soon.

Feb 09, 2022 -

Kia Store Anniston - Oxford responded

Hi Linda - Our service manager has reached out to you and is prepared to have the scratch fixed on your car, as well as provide a loaner, free of charge, while your vehicle is being repaired. Please contact us when you are ready to bring it in. Thank you so much, and we look forward to seeing you soon.

January 27, 2022

My experience with this dealership was wonderful experience they were very professional and business like manner. I would recommend this dealership if you want a experience of a life time.I drove a More

by RBEARD9888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Becker, David Curtis, James Otieno
Jan 28, 2022 -

Kia Store Anniston - Oxford responded

Thank you so much for your business and your review. We hope you enjoy your new vehicle and please let us know if we can be of service to you again in the future. Have a wonderful day!

January 25, 2022

Quick service. Friendly staff. I was in and out for oil change and brakes in an hour. More

by paris61795
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Smoot, Michael Wolfe
Jan 26, 2022 -

Kia Store Anniston - Oxford responded

Thank you so much for your review and your business; we truly appreciate you! Please let us know if we can be of service to you again in the future. Have a fabulous day!!

January 24, 2022

Mark is one of the best salesman I’ve ever worked with! He made sure I got the car I wanted and made sure it was in good working condition! I will anyone looking to get another car to go to him More

by Elizabethwood19972015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Becker, Mark Cook, James Otieno
Jan 24, 2022 -

Kia Store Anniston - Oxford responded

We are so glad to hear that you had such a great experience with Mark, and we sincerely appreciate your business. Thank you so much for your review. Enjoy your new car and have a spectacular day!

January 21, 2022

This dealership was very professional and all personnel was extremely nice! They did everything they said they would! More

by Msimp903
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Becker, Mark Cook, James Otieno
Jan 24, 2022 -

Kia Store Anniston - Oxford responded

Welcome to the Kia Family and thank you so much for your business! We are honored that you chose to purchase your Kia from us. Thank you so much for your review, and have a wonderful day!

January 20, 2022

Smoot's the guy you wanna see! Within 30 mins there, I was approved and vehicle picked out. I definitely love my vehicle. My whole process may have taken an hour and 30 mins. The Great conversation was a More

by Nikki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Becker, Ricky Smoot
Jan 24, 2022 -

Kia Store Anniston - Oxford responded

We are so happy to hear that Mr. Smoot was able to get you into the car you wanted and that you had such a great experience. We try hard to make the car-buying experience at our store short and sweet. We hope you enjoy your new Kia for many years to come. Thank you so much for your business, and your kind review. Have a wonderful day!

January 20, 2022

Good people who work hard to keep your car maintenance up to date and running well. They work hard to accommodate your needs. More

by ASHLEY62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wolfe, Kasey Latham, Amanda Qualls
Jan 24, 2022 -

Kia Store Anniston - Oxford responded

Thank you so much for taking the time to leave us such a kind review. We truly appreciate your business. Please let us know if we can be of service to you again in the future, and have a fabulous day!

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