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Kia Store Anniston - Oxford

Anniston, AL

4.7
545 Reviews

1401 S Quintard Ave

Anniston, AL

36201

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Showing 545 reviews

February 22, 2022

Great service and very pleasant to work with. Next vehicle I purchase it will definitely be from them More

by Mclark5821
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cook
Feb 23, 2022 -

Kia Store Anniston - Oxford responded

Welcome to the Kia Store family - we are honored you chose to purchase your new Kia from us - thank you so much for. your business! Please let us know if we can be of service to you again in the future. Thank you for your review and have a fantastic day!!

February 21, 2022

Easy process, nice people, great selection. I would definitely recommend this store to my friends and family. Thanks! More

by Agred83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Becker, Brian Caldwell, Mark Cook
Feb 21, 2022 -

Kia Store Anniston - Oxford responded

Thank you so much for your business!! We are honored that you chose to purchase with us and hope you enjoy your new Kia for many years to come. Thank you for taking the time to leave us a review - we sincerely appreciate it. Drive safe and have an amazing day!

February 21, 2022

The nicest car lot hands down! I took a 30 min drive to be treated very well and to walk away with my 2022 Kia Sarento EX and I love it Kia has come such a long way with the techno More

by Kyndra Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Becker, Ricky Smoot
Feb 21, 2022 -

Kia Store Anniston - Oxford responded

Thank you so much for your review, Kyndra! We are honored that you chose to purchase your new Sorento with us - thank you so much for your business. We hope you enjoy it for many years to come! Drive safe and have a fantastic day!

February 21, 2022

My salesperson James Jones was perfect! He was very knowledgeable from the beginning to the end of my buying process. I am very glad we decided to ride up that day, he made it worth it! More

by mmeek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jones
Feb 22, 2022 -

Kia Store Anniston - Oxford responded

Welcome to the Kia Store family - we are glad you rode up that day, too!! We are so honored that you chose to purchase your new Kia with us - we truly appreciate your business. And we're glad to know that James took such good care of you - he is one of the best and we are lucky to have him on our team. Thank you for your review, and have a wonderful day!!

February 19, 2022

I am honestly not shocked! ! We took our 2018 Lexus RX350L with low miles to this dealership and told them our situation of needing to trade in and not have any negative equity More

by Danny Kellner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Cook
Feb 21, 2022 -

Kia Store Anniston - Oxford responded

Thank you for your review, Danny. We apologize for any misunderstandings regarding your trade, however, our ads say "up to" $5k over KBB, and we offered you MSRP on the brand new EV6 you were looking at, where other dealerships are selling them for $5-10k over MSRP. At the time of your visit, you mentioned to us that you could get more selling your Lexus out right, and we suggested that you try that if you wanted more, but that we would still honor the price of the EV6 that we talked about. If you would like to discuss this further, or have any questions, please feel free to email us at customercare@mykiastore.com. Thank you again, and have a wonderful day!

Feb 24, 2022 -

Danny Kellner responded

You’re very welcome! There wasn’t any misunderstanding regarding the trade. However there was a misunderstanding about your ad and supposedly giving people 5000 above Kelley blue book! You did not even offer Kelley blue book for my vehicle let alone $5000 over. And the problem isn’t with the EV6, that wasn’t the whole issue to begin with. The fact of the matter is, you promise these things but when we as customers come into your store, you somehow flip it around and not only offer 5000 over but you go 5000 under Kelley blue book! We are tired of being lied to and you should try to treat the community better! It’s all about the mutual respect, and living up to what you promised to your customers and the community as a whole. Some people may not care and they continue to buy from you because they are desperate for a car, but those of us that can afford and have the credit to afford you treat like you did me.

Mar 05, 2022 -

Danny Kellner responded

Exactly what I thought! Never willing to make it better right? I am making it a point every day to tell 10 people just how you operate! I have nothing but time!

Mar 07, 2022 -

Kia Store Anniston - Oxford responded

We sincerely apologize we could not help you more, Again, please feel free to email us at customercare@mykiastore.com, or call us directly and we can try to help you further.

February 19, 2022

Coty was the perfect salesman! Got us the deal we wanted on a 2021 Kia Sorento! Highly recommended! More

by Tammy0312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyson (internet sales), James Becker, Cody Willis
Feb 21, 2022 -

Kia Store Anniston - Oxford responded

Thank you so much for your review, Tammy! We are sincerely thankful for your business and are honored that you chose to purchase your Sorento from us - we hope you enjoy it for many years to come. Please let us know if we can be of service to you again in the futures. Drive safe and have a spectacular day!!

February 19, 2022

Mark Cook was extremely Pleasant to work with. He made car buying fun and easy. I never felt pressured or rushed. If you want an easy time go see Mark. More

by Jessicastar37.jp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Becker, Mark Cook
Feb 21, 2022 -

Kia Store Anniston - Oxford responded

Welcome to the Kia Store family - we are truly honored that you chose to purchase your new Kia from us. We are glad that Mark took such good care of you - we are lucky to have him on our team. Please let us know if we can be of service to you again in the future. Thank you for your review, and have an amazing day!

February 17, 2022

The customer service at Kia has been great from the purchase of my new 2021 Kia Sportage to going into the service center for the care of my vehicle. I highly recommended Kia in Anniston! More

by chelshaller0620
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wolfe
Feb 18, 2022 -

Kia Store Anniston - Oxford responded

Thank you so much for your review, and your continued business! Return customers are one of our biggest compliments and we are so appreciative of you. Please let us know if we can be of service to you again in the future. Drive safe, enjoy that Sportage and have a fantastic day!

February 14, 2022

Top-notch service department. Everyone was helpful and professional. Area was clean and coffee was offered. More

by yardbrough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wolfe, Kasey Latham, Amanda Qualls
Feb 15, 2022 -

Kia Store Anniston - Oxford responded

Thank you so much for your review, and your business - we sincerely appreciate you. Please let us know if we can be of service to you again in the future. Drive safe and have a wonderful day!

February 13, 2022

Service and all employees are beyond great! They go the extra mile and some to get you exactly what you want! More

by sanders_natasha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Becker, Cody Willis, Michael Wolfe, Kasey Latham
Feb 14, 2022 -

Kia Store Anniston - Oxford responded

Welcome to the Kia Store family! We are honored that you chose to purchase your new Kia from us. Please let us know if we can be of service to you again in the future. Thank you for your review and have a spectacular day!

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