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Kia Store Anniston - Oxford

Anniston, AL

Overview
Reviews
4.7
545 Reviews
Call Dealership (256) 624-9600
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1401 S Quintard Ave

Anniston, AL

36201

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Showing 545 reviews

March 23, 2022

Staff was very professional very nice easy to talk to I enjoyed our experience a lot More

by Markitris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rantron (Coach) Allen, Mark Cook
Report | Print
Mar 23, 2022 -

Markitris responded

I really enjoyed doing business with the staff at Kia very professional and gave us a great deal if you need good service and a great vehicle go see my friends at Kia

March 23, 2022

Very Helpful and efficient. Workers were definitely trained very well and they are friendly. I am for sure coming back. More

by amarion.smedley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Lucas Bell, David Curtis, Rantron (Coach) Allen, Michael Wolfe, Kasey Latham
Report | Print
Mar 24, 2022 -

Kia Store Anniston - Oxford responded

Thank you so much for your business - we are honored that you trust us with the maintenance of your vehicle. Please let us know if we can be of service to you again in the future. Thank you for your review and have a wonderful day!

March 22, 2022

They were very nice, helpful and honest. They got right on the job and I was done in no time. More

by allisonclmn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wolfe
Report | Print
Mar 22, 2022 -

Kia Store Anniston - Oxford responded

Thank you so much for trusting us with the maintenance of your vehicle - we truly appreciate your business. Please let us know if we can be of service to you again in the future. Drive safe and have a wonderful day!

March 21, 2022

Thank you for the great service! Kasey took great care of us and we look forward to servicing our car with her in the future. More

by Ninja23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wolfe, Kasey Latham, Amanda Qualls
Report | Print
Mar 22, 2022 -

Kia Store Anniston - Oxford responded

We are honored that you trust us with the maintenance of your vehicle and we truly appreciate your business. Please let us know if we can be of service to you again in the future. Drive safe and have an amazing day!

March 20, 2022

We had a different from normal case and mark cook definitely helped us figure everything out and get everything going pretty fast! More

by Michael.l
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Becker, Mark Cook
Report | Print
Mar 21, 2022 -

Kia Store Anniston - Oxford responded

Welcome to the Kia Store family, Michael! We are honored that you chose to purchase your new Kia with us and truly appreciate your business. We're glad to hear that Mark took such good care of you - he's a great guy and we are lucky to have him on our team. Thank you so much for your review and have an awesome day!

March 19, 2022

The experience at kia in anniston was awesome. . very friendly respectful staff. I love my new car!!! More

by lbowen1117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Becker, Mark Cook, James Otieno
Report | Print
Mar 22, 2022 -

Kia Store Anniston - Oxford responded

We are so honored that you chose to purchase your new Kia from us - welcome to the Kia Store family - your business means the world to us! We hope you enjoy your new vehicle for many years to come! Thank you so much for your review and have a fantastic day!

March 19, 2022

He went above & beyond to get us what we wanted! Definitely the best service we could have asked for. More

by morganmdevoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cook
Report | Print
Mar 21, 2022 -

Kia Store Anniston - Oxford responded

We are honored that you chose to purchase your new Kia with us and truly appreciate your business. We're glad to hear that Mark took such good care of you - he's a great guy and we are lucky to have him on our team. Please let us know if we can be of service to you again in the future. Thank you so much for your review and have an awesome day!

March 17, 2022

The service team took care of my needs right away! They were very good at their job taking care of my car and not making me have yo wait forever. They fixed my car, were very polite and didn't charge More

by cindylou36274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Latham
Report | Print
Mar 17, 2022 -

Kia Store Anniston - Oxford responded

Thank you so much, Cindy! It's always our goal to get our service customers in and out as quickly and efficiently as possible. We're glad that Kasey and the team took such good care of you. Please let us know if we can be of service to you again in the future. Thank you for your review, drive safe and have an amazing day!

March 15, 2022

Mark took great care of me from start to finish. Very honest and helpful. If you ever make it out his way ask for him he will always treat you like family. More

by bigidea1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cook, James Otieno
Report | Print
Mar 16, 2022 -

Kia Store Anniston - Oxford responded

Welcome to the Kia Store family - we are honored that you chose to purchase your new Kia from us! We are glad to hear that Mark took such good care of you - he is know for going above and beyond for his customers and we are lucky to have him on our team. Please let us know if we can be of service to you again in the future. Thank you for your review and have an awesome day!

March 14, 2022

It took two trips to the center to get an ergent recall done, the first trip i was was told I needed an appointment which was two week later. More

by toolmaker58
Recommend Dealer
Yes
Employees Worked With
Michael Wolfe
Report | Print
Mar 14, 2022 -

Kia Store Anniston - Oxford responded

We are disappointed to hear that your experience was less than satisfactory. We will be happy to look further into it for you. Please email us at customercare@mykiastore.com with more information on your situation. Please include your name, the year/make/model of your vehicle, the day you came in for service and what the recall pertained to. Thank you so much for your review and for letting us know, as we are constantly working to improve our processes and make our customer experience the best possible, and we would love the opportunity to make this up to you. Have a wonderful day and we look forward to hearing from you soon.

Mar 14, 2022 -

toolmaker58 responded

The recall was not preformeds in a timely maner.

Mar 14, 2022 -

Kia Store Anniston - Oxford responded

I understand. If you could email us with the details above, we can look into it and find out why, and see if there's something we could do to make it up to you.

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