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Kia On The Boulevard - Service Center
Philadelphia, PA
31 Reviews
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31 Reviews of Kia On The Boulevard - Service Center
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December 30, 2011
TOOK MY CAR TO THIS DEALERSHIP LOCATED ON ROOSEVELT BLVD. ON NOVEMBER 18, 2011 FOR TRANSMISSION PROBLEMS, AT THAT TIME THEY TOLD ME I NEEDED A TRANSMISSION GAVE ME A LOANER CAR, DEALERSHIP CUSTOMER REP. SHER ON NOVEMBER 18, 2011 FOR TRANSMISSION PROBLEMS, AT THAT TIME THEY TOLD ME I NEEDED A TRANSMISSION GAVE ME A LOANER CAR, DEALERSHIP CUSTOMER REP. SHERIE TOLD ME THAT MY TRANSMISSION WAS SHOT, SUGGESTED THAT I PAY FOR A TRANSMISSION SERVICE WHICH COST ME $189.95 SO THAT KIA WOULD COVER THE COSTS AND LABOR OF A NEW TRANSMISSION. WE THE TRANSMISSION JOB WAS COMPLETED I RETURNED THE LOANER CAR AND PICK MY CAR UP, SHERIE STATED THAT SHE WOULD PROVIDE ME WITH DOCUMENTATION SHOWING THAT I IN FACT HAD MY TRANSMISSION REPLACED OR OVERHAULED, BUT HAS SINCE DID SO. AND I AM STILL EXPERIENCING PROBLEMS WITH MY CAR. SHERIE WAS INITIALLY VERY NICE AND PEOPLE FRIENDLY. THEN SHERIE BECAME VERY NASTY, UNPROFESSIONAL, FAILED TO CONTINUE TO USE GOOD CUSTOMER RELATION SKILLS. More
by MOMMIE
Employees Worked With
SHERIE
