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Kia Of West Nyack - Service Center

West Nyack, NY

4.6
348 Reviews

348 Reviews of Kia Of West Nyack - Service Center

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December 10, 2019

Scheduled Service, December 9, 2019 I have been to the Kia West Nyack Service Department several times, and they always do well with quick attention to my vehicle, and very good communic More

by CM0605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Williams, Vince Ferretti
Dec 10, 2019 -

Kia Of West Nyack responded

It's wonderful to hear that your recent service visit lived up to our five-star standards! Thank you so much for trusting us with your vehicle time and time again. We look forward to our continued relationship.

December 09, 2019

WEST NYACK KIA SERVICE IS THE BEST! Service at this location is the BEST! I even bring my non-Kia Car for service there. The people are professional and polite. The waiting area i More

by THELEV2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vincent Ferretti was my Service Advisor. He is an asset to the organization.
Dec 09, 2019 -

Kia Of West Nyack responded

Thank you for the review! All of us here at Kia of West Nyack are so pleased to hear that you enjoy working with us. We are looking forward to working with you for years to come!

December 06, 2019

Efficiency Instead of the loaner, they told me about an hour for the service and they kept there words. Awesome job!! Even with the car wash and vacuum!! More

by jackan9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Bacchas
Dec 06, 2019 -

Kia Of West Nyack responded

It's great to hear that you're a satisfied customer and we love that you drove home from Kia of West Nyack in a freshly cleaned car. Thank you so much!

December 06, 2019

I WAS TREATED LIKE FAMILY.VERY HAPPY IWAS TREATEDWITH CAREAND RESPECT.IWAS INFORMED REGULARLY ABOUT MY CAR. I WILL COME BACK AGAINTHANK FOR DOING A FANTASTIC JOB.YOU HAVE A VERY GOOD TEAM More

by NIRO= steve 101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SERVICE ADVISOR VINCENT FERRETTI
Dec 06, 2019 -

Kia Of West Nyack responded

Thank you for the review! All of us here at Kia of West Nyack are so happy to hear that we were able to help you out. We are looking forward to seeing you again!

December 05, 2019

The Service Center The service center and people working there are excellent. The showroom people are very lazy, unless I actually come to the showroom to see them, my More

by pes_electric
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor
Dec 10, 2019 -

Kia Of West Nyack responded

Thank you for the 5 stars! The service center team here at Kia of West Nyack is happy to hear that you enjoy working with us. We do expect our guests to be treated to exceptional service everywhere at our dealership and we will be sure to pass on your feedback to our Sales Team. If you have any questions we can help with, please contact our Customer Care Manager, Kathy Finn, at (877) 811-9330.

December 05, 2019

Great Customer Service! Went to the service center at Kia of West Nyack for the second time and service has been consistently exceptional! Will always come back for service! More

by BANDDNAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Dec 05, 2019 -

Kia Of West Nyack responded

Thank you for the 5 star review! We are couldn't be happier to hear that you enjoy working with our service team here at Kia of West Nyack. We are looking forward to seeing you again!

December 03, 2019

Great customer service I have been to this dealership twice in the last few months for service with 2 different vehicles. Both times I dealt with Susan and the customer ser More

by Dawn G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan in service
Dec 03, 2019 -

Kia Of West Nyack responded

Hi Dawn - It's great to hear that you've had two excellent visits working with Susan! Thank you so much for stopping by to share these compliments. For all your future auto service needs, the Kia of West Nyack team will be here to help.

November 29, 2019

Unnecessary Services Recommended Technician recommended services (including Coolant Flush among other things) which had been completed several months prior and within 5k miles of this More

by FPA1947
Friendliness
Price
Recommend Dealer
No
Employees Worked With
neither
Dec 16, 2019 -

Kia Of West Nyack responded

While I'm very glad that we were able to make things right here, I do apologize that we initially recommended unnecessary services. We want only the best care for our customers and I'm going to share this feedback with my team so we can address this. If you'd like to discuss this further, I'm available to take your call. Kathy Finn - Customer Care Manager - (877) 811-9330

November 29, 2019

Great service from Vincent and Ruben. I used to get my vehicle serviced at Tenafly Kia until they closed. I found out where Ruben Negron, the service manager, was transferred to and deci More

by brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent (service)
Dec 02, 2019 -

Kia Of West Nyack responded

Brandon, thank you for the 5 star review! It means a lot to all of us here at Kia of West Nyack that you feel we are worth the 40 minute drive. Vincent is definitely great, and we will let him know that you appreciated his help. We are looking forward to working with you again!

November 27, 2019

Great Service Kia West Nyack provided me with prompt and friendly service. I highly recommend them to anyone. The waiting area was nice and comfortable and offered More

by CHENR869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Erickson, Shane Bacchas
Nov 27, 2019 -

Kia Of West Nyack responded

Thank you for the positive feedback about our service and facilities! It means a lot that you would take time out of your day to recommend us. We hope to work with you in the future at Kia of West Nyack.

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