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Kia Of West Nyack - Service Center

West Nyack, NY

4.6
348 Reviews

348 Reviews of Kia Of West Nyack - Service Center

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January 25, 2023

Service department staff is very friendly and gets the job done in a reasonable time. More

by Mike D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Jan 25, 2023 -

Kia Of West Nyack responded

We are glad to have your trust and business, Mike. Thank you for working with the Kia of West Nyack team!

January 20, 2023

People are very helpful and friendly, willing to do a little extra not grudgingly and with a smile. More

by photoro8
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael, and another gentleman who sprayed something on the backseat to remove a child's footprint.
Jan 20, 2023 -

Kia Of West Nyack responded

Our team is always happy to help you out! Thanks for supporting Kia of West Nyack and we will see you next time!

December 30, 2022

Neysha Ortiz was very helpful. Honest and let me know the problem with my car which needed to be repair. I was at lost about the problem with my car not working the way it should b More

by Ecaraway53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
Dec 30, 2022 -

Kia Of West Nyack responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Neysha and the Kia of West Nyack team. Drive safely, and we hope to see you back again down the road!

December 28, 2022

They friendly courteous and to ring great have used them before use again for sure More

by Krhein515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Dec 28, 2022 -

Kia Of West Nyack responded

Thanks so much for taking the time to recommend Kia of West Nyack. Your feedback means a lot to us. Take care!

December 16, 2022

I went for my first oil change in my kia forte and the service was excellent, I highly recommend. Nice work keep it up More

by mochi1mochi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eisten
Dec 19, 2022 -

Kia Of West Nyack responded

Thank you for this great review of Kia of West Nyack! The team appreciates your encouragement. We are here to help with any of your service needs!

November 07, 2022

Ronald is very helpful, professional and friendly. I would definitely recommend others to go to Kia in Nyack. More

by chrissyz1001720
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronald
Nov 07, 2022 -

Kia Of West Nyack responded

Chrissy, thank you for the great review! We are thrilled to hear that Ronald delivered such a successful service experience. Drive safely, and we hope to see you back again at Kia of West Nyack!

October 28, 2022

This is for Ron and Neysha, both very professional and assisted me with my service appointment. Ron has been very helpful in past appointments as well. Neysha was there to walk me to my car after the ap More

by Dee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron / Neysha
Oct 30, 2022 -

Kia Of West Nyack responded

Thank you for the great review! We are thrilled to hear that Ron and Neysha delivered such an outstanding experience. Drive safely, and we hope to see you back again at Kia of West Nyack!

Oct 31, 2022 -

Dee responded

You're very welcome. The employees deserved it. I will see you for next service. Thanks again!

October 25, 2022

The dealership is professional, organized, has competitive pricing, is informative and well run. I would buy from them again More

by Suekoudelka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 26, 2022 -

Kia Of West Nyack responded

This review is music to our ears! Thank you for trusting Kia of West Nyack with your business, it means so much that you are a happy customer. See you next time!

October 22, 2022

Poor performing vehicle. Terrible service. Poor communication. Ordered parts that never arrived and ended up not needed. Engine failure for 2016 Optima at 102 K miles. I wa More

by Atpappalardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javier, Neysha, Rueben
Oct 26, 2022 -

Kia Of West Nyack responded

We're disappointed to see your review as it does not reflect the attentive professionalism we strive for, and we apologize for any inconvenience we may have caused. We understand you're upset and we're very sorry that we've lost your confidence, but your feedback is valuable in helping us make improvements going forward. Please let us know if you have any additional details to include. Thank you, Customer Care Team - (877) 811-9330

October 03, 2022

Michael was professional,helpful, caring &, happy to answer questions. He kept me informed, checking in with me every step of the way. Thank you, Michael, for all you do, to make sure your customers are More

by shanti
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael & a few others
Oct 03, 2022 -

Kia Of West Nyack responded

We are so happy to receive your stellar 5-star review! Thank you for the shoutout to Michael's fantastic service, and we hope to see you again at Kia of West Nyack!

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