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Kia Of West Nyack - Service Center

West Nyack, NY

4.8
343 Reviews

343 Reviews of Kia Of West Nyack - Service Center

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May 06, 2018

The employees should have manners towards any customer. I would like to leave some feedback on how I been served at local kia store, I bought my car at this current kia store and, I felt like I was treated More

by ANTONIONOVA93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
none, none.
Jun 08, 2018 -

Kia Of West Nyack responded

Antonio, Thank you for leaving your feedback for us here on DealerRater and bringing this matter to my attention. If you have a moment, would you please give me a call so that we can discuss the specifics of your visit? Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

May 04, 2018

Blue tooth I am having a problem with blue tooth and am told that my phone isn't authorized to use blue tooth, but for 4 years I had no problem and now I do. Al More

by MCGRN98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chios
Jun 08, 2018 -

Kia Of West Nyack responded

Thank you for leaving your review for us here on DealerRater. I hope your issues with Bluetooth and your seatbelt have been resolved. If not, please give me a call directly at the number below so I can help you out. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

April 27, 2018

Car service Took my mother's car for service and Gio, was very helpful and explained what the car needed done. The car was services and cleaned which was great. More

by CATALINA.BALANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio
May 07, 2018 -

Kia Of West Nyack responded

Hi Catalina, Thank you so much for taking the time to leave this review about your experience at Kia of West Nyack. I'm happy to hear that Gio was helpful during your service visit. Take care! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

April 26, 2018

Kia car and keys stolen while at dealership ?#kia @kiaofwestnyack @KiaConsumerCare @Kia My car and keys were stolen while at your dealership. Inside job? Negligence? Liability? Police found it More

by Kia stolen from dealership and kia doesnt care.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No one returns calls
April 24, 2018

Quick, pleasant and accommodating! Whatever I needed and asked was provided to me, so really has nothing negative to say! Good friendly people working there! They even took me and my ba More

by mkdtsiavos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Erickson
Apr 29, 2018 -

Kia Of West Nyack responded

Hello, Thanks for leaving this 5-star review and sharing your feedback about the service you received from us here at Kia of West Nyack. We truly appreciate your business. Until next time, take care. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

April 23, 2018

Excellent service My service rep Giovanni is always a pleasure to work with. He is very knowledgeable and cares about his customers. I would definitely this service cen More

by INGRIDGIB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni
Apr 29, 2018 -

Kia Of West Nyack responded

Hello, Thank you for sharing your experience with the Service Department and your nice comments about Giovanni. If you ever need anything, please don't hesitate to give us a call. Thanks for your business! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

April 23, 2018

Always a great experience Great service and super nice people. Always explain everything and never any pressure. I am always comfortable coming here for service and waiting. I More

by ZUCK26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Ortega, Amanda Lando, , Bob Erickson
Apr 29, 2018 -

Kia Of West Nyack responded

Hello, I can't thank you enough for taking the time to leave us this awesome review. I'm thrilled to hear that the team is so helpful during your service appointments. If there is anything else you need, please feel free to contact me directly. Thanks again. And, thank you for your business! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

April 19, 2018

Service on my car was done well. It took about 1hr 15min for oil change and tire rotation. Just wish they would have told me about the construction on the service center prior to comi More

by BFINCH813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Erickson
Apr 24, 2018 -

Kia Of West Nyack responded

Hello, Thank you for sharing your experience and review. I am glad to hear that Bob was so helpful during your service visit.Thank you for your patience during our renovations. If you need anything else please feel free to contact me directly. Take care! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

April 18, 2018

GEo is AMAZING GEo goes above and beyond anyone's e pectation. He is knowledgeable and well informed. He kept me updated throughout my whole process. It is a ple More

by CRABBIEBERN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geo, Bob Erickson
Apr 24, 2018 -

Kia Of West Nyack responded

Hello, Thank you for leaving this 5-star review and the great words for Geo. I will be sure to share your comments with him. I'm thrilled everything went smoothly for you. Thank you for your business! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

April 17, 2018

The Service Dept. I consider the service dept. And the people working there when I buy a car. I will pay more for the vehicle if I know I have a reliable service dept w More

by CHRISMULLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda and Juan
Apr 20, 2018 -

Kia Of West Nyack responded

Hi Chris, Thank you for leaving this 5-star review about the dealership. I'm thrilled to hear about the excellent service you received at Kia of West Nyack. We look forward to having you back! Take care. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com