Back

Kia Of West Nyack - Service Center

West Nyack, NY

4.6
348 Reviews

348 Reviews of Kia Of West Nyack - Service Center

Sort by
May 11, 2018

Overall service was very good Did not give me a sticker when my next service is due so not sure of when my next service is otherwise service was done on time and very quickly More

by DVITALE52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know.
May 10, 2018

5 weeks with out a car Car was brought twice without problem being fixed then on third trip was finally fixed. Barely heard any feedback calls and messages went unanswered. More

by PATJOYCE93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Jun 08, 2018 -

Kia Of West Nyack responded

Hello, Thank you for leaving your feedback about your service experience with us. If you have a free moment, would you please give me a call directly so I can learn more about your visit with us? It would be much appreciated. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

May 09, 2018

Good friendly service Good customer service at a reasonable price. Did scheduled service and attended to two minor product recalls at no charge all while I waited in comfor More

by CHRIS H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
May 11, 2018 -

Kia Of West Nyack responded

Hi Chris, Thanks so much for the 5-star rating. We appreciate your nice comments about your experience during your service visit. If there is anything else you need, please let us know. Thanks again. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

May 07, 2018

Professional,timely,good work All my concerns were addressed & checked out as well as explained to me. Juan in Service Dept is patient ,courteous and professional as well as knowle More

by GRUTH201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan -Service Dept
May 11, 2018 -

Kia Of West Nyack responded

Hello, Thank you for leaving this 5-star review about your experience at Kia of West Nyack. I'm happy to hear that Juan was so helpful during your visit. Please feel free to reach out to me directly if you need anything else. Have a great day! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

May 07, 2018

Always treated like family I called at the last minute for an appointment and was immediately scheduled for 9am on Saturday morning! I went in for an oil change and wheel alignm More

by EPAZ1320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovani Bautista
May 11, 2018 -

Kia Of West Nyack responded

Hello, Thank you so much for leaving this awesome review. I'm thrilled that you had a quick service visit. We truly appreciate your business. If there is anything else you need, feel free to reach out to me directly. Thanks again! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

May 06, 2018

The employees should have manners towards any customer. I would like to leave some feedback on how I been served at local kia store, I bought my car at this current kia store and, I felt like I was treated More

by ANTONIONOVA93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none, none.
Jun 08, 2018 -

Kia Of West Nyack responded

Antonio, Thank you for leaving your feedback for us here on DealerRater and bringing this matter to my attention. If you have a moment, would you please give me a call so that we can discuss the specifics of your visit? Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

May 04, 2018

Blue tooth I am having a problem with blue tooth and am told that my phone isn't authorized to use blue tooth, but for 4 years I had no problem and now I do. Al More

by MCGRN98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chios
Jun 08, 2018 -

Kia Of West Nyack responded

Thank you for leaving your review for us here on DealerRater. I hope your issues with Bluetooth and your seatbelt have been resolved. If not, please give me a call directly at the number below so I can help you out. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

April 27, 2018

Car service Took my mother's car for service and Gio, was very helpful and explained what the car needed done. The car was services and cleaned which was great. More

by CATALINA.BALANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gio
May 07, 2018 -

Kia Of West Nyack responded

Hi Catalina, Thank you so much for taking the time to leave this review about your experience at Kia of West Nyack. I'm happy to hear that Gio was helpful during your service visit. Take care! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

April 26, 2018

Kia car and keys stolen while at dealership ?#kia @kiaofwestnyack @KiaConsumerCare @Kia My car and keys were stolen while at your dealership. Inside job? Negligence? Liability? Police found it More

by Kia stolen from dealership and kia doesnt care.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one returns calls
April 24, 2018

Quick, pleasant and accommodating! Whatever I needed and asked was provided to me, so really has nothing negative to say! Good friendly people working there! They even took me and my ba More

by mkdtsiavos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Erickson
Apr 29, 2018 -

Kia Of West Nyack responded

Hello, Thanks for leaving this 5-star review and sharing your feedback about the service you received from us here at Kia of West Nyack. We truly appreciate your business. Until next time, take care. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com