343 Reviews of Kia Of West Nyack - Service Center
Professional, thorough, courteous Staff was professional, thorough, and courteous. Work was done as expected without attempts to upsell at resonable price. Comlimentary exterior and in Staff was professional, thorough, and courteous. Work was done as expected without attempts to upsell at resonable price. Comlimentary exterior and interior cleaning was a pleasant surprise. More
Oil change They were ready for me at the time of my appointment. They called me when my car was ready. I also asked them about my door handle which had broken They were ready for me at the time of my appointment. They called me when my car was ready. I also asked them about my door handle which had broken the day before. They ordered the part for me and are going to call me when it comes in. More
A.c. service The most unprofessional and impolite service department. Would not reccomend even for my enemy. I will never go back. It was for the a.c. hose and i The most unprofessional and impolite service department. Would not reccomend even for my enemy. I will never go back. It was for the a.c. hose and it had a extended warranty and it was like pulling teeth. More
Hopefully a better experience after construction is done. Ok experience. Is it really necessary to have night club music blasting throughout the showroom and waiting room? BTW- The F word was included in some Ok experience. Is it really necessary to have night club music blasting throughout the showroom and waiting room? BTW- The F word was included in some of the music playing. Totally unprofessional environment. More
Always outstanding Service! Friendly and reliable, and really care about the customer! Waiting area under construction and that is a bit inconvenient. The waiting area in the Friendly and reliable, and really care about the customer! Waiting area under construction and that is a bit inconvenient. The waiting area in the show room is OK, but no one seemed to know how to make coffee :). Nevertheless, would only get my car serviced at Kia of West Nyack! More
Overall service was very good Did not give me a sticker when my next service is due so not sure of when my next service is otherwise service was done on time and very quickly Did not give me a sticker when my next service is due so not sure of when my next service is otherwise service was done on time and very quickly More
5 weeks with out a car Car was brought twice without problem being fixed then on third trip was finally fixed. Barely heard any feedback calls and messages went unanswered. Car was brought twice without problem being fixed then on third trip was finally fixed. Barely heard any feedback calls and messages went unanswered. Would not recommend. More
Good friendly service Good customer service at a reasonable price. Did scheduled service and attended to two minor product recalls at no charge all while I waited in comfor Good customer service at a reasonable price. Did scheduled service and attended to two minor product recalls at no charge all while I waited in comfortable surroundings. More
Professional,timely,good work All my concerns were addressed & checked out as well as explained to me. Juan in Service Dept is patient ,courteous and professional as well as knowle All my concerns were addressed & checked out as well as explained to me. Juan in Service Dept is patient ,courteous and professional as well as knowledgable More
Always treated like family I called at the last minute for an appointment and was immediately scheduled for 9am on Saturday morning! I went in for an oil change and wheel alignm I called at the last minute for an appointment and was immediately scheduled for 9am on Saturday morning! I went in for an oil change and wheel alignment and had my car back in less than 3 hours. They barely gave me time to shop for my next Kia! More