Kia Of West Nyack - Service Center

Amazing service Service did an amazing job making sure my tire was not leaking. The customer service was great as well as the friendliness of the workers. Service did an amazing job making sure my tire was not leaking. The customer service was great as well as the friendliness of the workers. More

Difficult My new car with 5000 miles in it was towed to the service department. From the first contact until 28 days later I was treated with disrespect. They My new car with 5000 miles in it was towed to the service department. From the first contact until 28 days later I was treated with disrespect. They tried to make everything they did feel like they were doing me a favor...additional at one point they didn’t have a certified service person to take care of my car (hybrid) this has been an issue since November. If they had been honest with me from day one I would have still bought a car from them. Just not a hybrid. They do have someone there now, however who knows how long they will stay. There was one person who, Juan, who treated me with respect and understanding. Ultimately the car need a new engine and battery... the dealership from November has not been honest (issues when purchasing the car) nor have they done the right thing. I just hope that the car is fixed properly and will not shut down on me like it did 28 days ago. More

Service I hope never have to buy a car from this dealership they will do and promise everything to sell you warranties untill times comes and you find out you I hope never have to buy a car from this dealership they will do and promise everything to sell you warranties untill times comes and you find out you had being paying for nothing and everything was a lie. Lies Lies And more lies More

New York State inspection Went in for my New York State completentry inspection the service was fast and efficient returned my car to me at work also cleaned my cars interior Went in for my New York State completentry inspection the service was fast and efficient returned my car to me at work also cleaned my cars interior very pleased with the service I received will definitely recommend. More

Very Good overall I would have given 5 stars, but the construction wasn't complete, so it created a little disruption of the normal service routine. I felt that almost I would have given 5 stars, but the construction wasn't complete, so it created a little disruption of the normal service routine. I felt that almost $40 was too expensive to rotate tires. More

Professional, thorough, courteous Staff was professional, thorough, and courteous. Work was done as expected without attempts to upsell at resonable price. Comlimentary exterior and in Staff was professional, thorough, and courteous. Work was done as expected without attempts to upsell at resonable price. Comlimentary exterior and interior cleaning was a pleasant surprise. More

Oil change They were ready for me at the time of my appointment. They called me when my car was ready. I also asked them about my door handle which had broken They were ready for me at the time of my appointment. They called me when my car was ready. I also asked them about my door handle which had broken the day before. They ordered the part for me and are going to call me when it comes in. More

A.c. service The most unprofessional and impolite service department. Would not reccomend even for my enemy. I will never go back. It was for the a.c. hose and i The most unprofessional and impolite service department. Would not reccomend even for my enemy. I will never go back. It was for the a.c. hose and it had a extended warranty and it was like pulling teeth. More

Hopefully a better experience after construction is done. Ok experience. Is it really necessary to have night club music blasting throughout the showroom and waiting room? BTW- The F word was included in some Ok experience. Is it really necessary to have night club music blasting throughout the showroom and waiting room? BTW- The F word was included in some of the music playing. Totally unprofessional environment. More

Always outstanding Service! Friendly and reliable, and really care about the customer! Waiting area under construction and that is a bit inconvenient. The waiting area in the Friendly and reliable, and really care about the customer! Waiting area under construction and that is a bit inconvenient. The waiting area in the show room is OK, but no one seemed to know how to make coffee :). Nevertheless, would only get my car serviced at Kia of West Nyack! More