Back

Kia Of West Nyack - Service Center

West Nyack, NY

4.8
343 Reviews

343 Reviews of Kia Of West Nyack - Service Center

Sort by
May 26, 2018

Professional, thorough, courteous Staff was professional, thorough, and courteous. Work was done as expected without attempts to upsell at resonable price. Comlimentary exterior and in More

by FPA1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
May 30, 2018 -

Kia Of West Nyack responded

Hello, Thank you for the review and the nice comments about the team at Kia of West Nyack. I'm glad they were so helpful. Thank you for your business. Take care! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

May 21, 2018

Oil change They were ready for me at the time of my appointment. They called me when my car was ready. I also asked them about my door handle which had broken More

by VNM1222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio
May 30, 2018 -

Kia Of West Nyack responded

Hello, Thank you for taking the time to share your feedback about your service visit. I'm happy to hear the team was able to help you with your door handle. Until next time, take care! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

May 17, 2018

A.c. service The most unprofessional and impolite service department. Would not reccomend even for my enemy. I will never go back. It was for the a.c. hose and i More

by ALEXVARUGHESE25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Erickson
Jun 07, 2018 -

Kia Of West Nyack responded

Alex, Thank you for sharing your feedback about your experience with our service department. It would help me tremendously to learn a bit more about your visit. If you get a moment, would you consider giving me a call directly at the number below? Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

May 16, 2018

Hopefully a better experience after construction is done. Ok experience. Is it really necessary to have night club music blasting throughout the showroom and waiting room? BTW- The F word was included in some More

by LACNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with.
Jun 07, 2018 -

Kia Of West Nyack responded

Lacy, Thank you for bringing your experience with us to my attention. Would you consider giving me a quick call so I can learn more about your visit with us? It would help me a ton and would be much appreciated. Thanks again! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

May 12, 2018

Always outstanding Service! Friendly and reliable, and really care about the customer! Waiting area under construction and that is a bit inconvenient. The waiting area in the More

by xoxoxoxoxoxoxo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan, Austin
May 20, 2018 -

Kia Of West Nyack responded

Hello, Thank you for taking the time to leave this honest review. We appreciate your patience during our renovations. And thank you so much for your nice comments about the team. Until next time, take care! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

May 11, 2018

Overall service was very good Did not give me a sticker when my next service is due so not sure of when my next service is otherwise service was done on time and very quickly More

by DVITALE52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know.
May 10, 2018

5 weeks with out a car Car was brought twice without problem being fixed then on third trip was finally fixed. Barely heard any feedback calls and messages went unanswered. More

by PATJOYCE93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Jun 08, 2018 -

Kia Of West Nyack responded

Hello, Thank you for leaving your feedback about your service experience with us. If you have a free moment, would you please give me a call directly so I can learn more about your visit with us? It would be much appreciated. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

May 09, 2018

Good friendly service Good customer service at a reasonable price. Did scheduled service and attended to two minor product recalls at no charge all while I waited in comfor More

by CHRIS H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
May 11, 2018 -

Kia Of West Nyack responded

Hi Chris, Thanks so much for the 5-star rating. We appreciate your nice comments about your experience during your service visit. If there is anything else you need, please let us know. Thanks again. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

May 07, 2018

Professional,timely,good work All my concerns were addressed & checked out as well as explained to me. Juan in Service Dept is patient ,courteous and professional as well as knowle More

by GRUTH201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan -Service Dept
May 11, 2018 -

Kia Of West Nyack responded

Hello, Thank you for leaving this 5-star review about your experience at Kia of West Nyack. I'm happy to hear that Juan was so helpful during your visit. Please feel free to reach out to me directly if you need anything else. Have a great day! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

May 07, 2018

Always treated like family I called at the last minute for an appointment and was immediately scheduled for 9am on Saturday morning! I went in for an oil change and wheel alignm More

by EPAZ1320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovani Bautista
May 11, 2018 -

Kia Of West Nyack responded

Hello, Thank you so much for leaving this awesome review. I'm thrilled that you had a quick service visit. We truly appreciate your business. If there is anything else you need, feel free to reach out to me directly. Thanks again! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

...
32
...