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Kia Of West Nyack - Service Center

West Nyack, NY

4.8
343 Reviews

343 Reviews of Kia Of West Nyack - Service Center

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June 25, 2018

Oil change & inspection The service was completed in under an hour. I was given a complimentary ride. Overall experience was easier than expected. 5 out of 5 stars. More

by MARIA.KIRSCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Jul 09, 2018 -

Kia Of West Nyack responded

Hi Maria, Thanks so much for taking the time to leave your feedback about your experience at Kia of West Nyack. I'm glad to hear you had a quick service visit. If you need anything else, please don't hesitate to reach out to me directly. Take care! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

June 19, 2018

Awesome treatment Thank you so much for putting me at ease when a Mavis mechanic told me I had to spend $1200 on fixing my car when in fact I didn’t have to! More

by LUCYDSANZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 25, 2018 -

Kia Of West Nyack responded

Hi Lucy, Thank for for taking the time to leave this awesome review, we appreciate it. I am thrilled that we were able to help you and save you some money. If you need anything else, please feel free to reach out. Take care! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

June 16, 2018

KIA OF WEST NYACK, NY Timely Good Service. Representative Giovanni was knowledgeable and helpful. He answered all my questions & concerns. Nice Clean Facity. Enjoye More

by THELEV2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni in Service. Mike Davis in Sales.
Jun 25, 2018 -

Kia Of West Nyack responded

Thank you for taking the time to leave this great review and share your experience with us. I'm happy to hear Giovanni was so helpful during your service visit. If there is anything else I can help you with, please give me a call directly. Thanks so much for your business! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

June 14, 2018

Oil change Giovanni Batista and the rest of the service staff were very accommodating. I came in without an appointment at almost closing time and they still did More

by EVE_LOPEZ07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Batista
Jun 25, 2018 -

Kia Of West Nyack responded

Hi Eve, Thanks so much for your positive review of the dealership and your nice comments about the team. We truly appreciate your business. If there is anything else you need, feel free to reach out to me directly. Thanks again! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

June 11, 2018

7500 mi serviceJaun was friendly Juan was friendly and answered all my questions. The Complementary Car Was was Awesome car-looked like new I was very pleased all around. Only dis More

by madnjac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan in service
Jun 25, 2018 -

Kia Of West Nyack responded

Thank you for taking the time to leave this great review for Kia of West Nyack. I am happy to hear that Juan was so helpful during your visit. Please feel free to contact me directly if you need anything else. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

June 05, 2018

Amazing service Service did an amazing job making sure my tire was not leaking. The customer service was great as well as the friendliness of the workers. More

by DARIA.SLAGLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 12, 2018 -

Kia Of West Nyack responded

Thank you for taking the time to leave this great review about your service visit at Kia of West Nyack. I am glad that your tire was fixed and the team was so helpful. Until next time, take care! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

June 05, 2018

Difficult My new car with 5000 miles in it was towed to the service department. From the first contact until 28 days later I was treated with disrespect. They More

by DANAGOLD08
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Juan who was understanding
Jun 07, 2018 -

Kia Of West Nyack responded

Dana, Thank you for taking the time to leave your review here on DealerRater and your nice words about Juan. Would you consider giving me a call directly so we can discuss the issues you're having with servicing your hybrid? I'd like to help you in any way I can. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

June 01, 2018

Service I hope never have to buy a car from this dealership they will do and promise everything to sell you warranties untill times comes and you find out you More

by ALEXSANTANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike, Bob, neo,mike
Jun 07, 2018 -

Kia Of West Nyack responded

Alex, Thanks for taking the time to share your experience with us here on DealerRater. It would help me a ton to hear more about your experience with us. Would you consider giving me a call directly at the number below? I'd much appreciate it. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

May 31, 2018

New York State inspection Went in for my New York State completentry inspection the service was fast and efficient returned my car to me at work also cleaned my cars interior More

by MARIAMMUNOZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovani and Juan , Bob Erickson
Jun 12, 2018 -

Kia Of West Nyack responded

Thank you for leaving this 5-star review for the dealership. I am glad that your service visit was quick. Have a great day! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

May 30, 2018

Very Good overall I would have given 5 stars, but the construction wasn't complete, so it created a little disruption of the normal service routine. I felt that almost More

by JOEK990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jun 25, 2018 -

Kia Of West Nyack responded

Hi Joe, Thank you for taking the time to leave this honest review and share your experience with us. We appreciate your patience during the renovations. If there is anything else I can help you with, please give me a call directly. Thanks so much for your business! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

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