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Kia Of West Nyack - Service Center

West Nyack, NY

4.6
348 Reviews

348 Reviews of Kia Of West Nyack - Service Center

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August 24, 2018

Service department manager The guy is a crook the car has 1500 miles and then he tells me there is a problem with the electrical and it’s not covered all he wanted was I should More

by Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Erickson
Oct 02, 2018 -

Kia Of West Nyack responded

Simon, thank you for leaving your review here for us on DealerRater. I'm hoping your electrical problem has been resolved. If not and/or you'd like to discuss anything about your visit, please feel free to contact me directly. I'd appreciate any additional feedback you are willing to share. Thanks again. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

August 23, 2018

Inspection was easy April was very nice and took care of us on time. The car was inspected and were done in about a half hour. Very easy. More

by hrjappell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
April was very helpful!
Sep 01, 2018 -

Kia Of West Nyack responded

Hello! Thanks for taking the time to leave this great feedback. It's extremely valuable to us. I'm happy to hear April was so helpful during your visit. Thank you for your business. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

August 20, 2018

Juan is the greatest Juan makes every visit to KIA OF WEST NYACK as pleasant and seamless as possible like Juan I work for a living and every time he gets me in and out in More

by MUDDYWATERSZX10RIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 01, 2018 -

Kia Of West Nyack responded

Awesome! Thanks for leaving this great review about Juan and your experience with us. I'm so glad you continue to have a great experience at Kia of West Nyack. Until next time, take care. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

August 17, 2018

Prompt service I called to make an appointment for an inspection & they were able to get it done right then & there! They also alerted me to two recalls that will be More

by DARTEACH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice
Sep 01, 2018 -

Kia Of West Nyack responded

Thank you for leaving this positive review for Kia of West Nyack. I'm happy to hear that both your inspection and recalls were taken care of quickly. Thanks so much for your business. If you need anything else, feel free to reach out to me directly. Until next time, take care! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

August 16, 2018

Outstanding service!!! The service I received was outstanding. April my service advisor was so nice to work with. I totally trust the tech guys and the mechanics. More

by STAROPOLI5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April D.
Sep 01, 2018 -

Kia Of West Nyack responded

Thanks for leaving this 5-star review and sharing your feedback about the service you received from us here at Kia of West Nyack. I'm glad to hear that April was so helpful. We truly appreciate your business. Until next time, take care. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

August 16, 2018

Fast, accommodating, exceptional Wish I remembered the name of the young lady who helped me but I do remember her American Flag nail polish design. Lol. Excellent, fast, courteous, an More

by RJKIEDERER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady with the American Flag nail polish
Sep 01, 2018 -

Kia Of West Nyack responded

Thanks for taking the time to write this great review for us. I'm so happy your experience with us turned out great. Thanks so much for your business. If you need anything else, feel free to reach out to me directly. Until next time, take care! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

August 11, 2018

Great customer service Customer service was awesome! I came at scheduled time and was seen right away. The service technician was very professional, friendly and knowledgeab More

by PRAISEHIM427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry can not remember name of lady.
Sep 01, 2018 -

Kia Of West Nyack responded

Hello, Thanks so much for your positive review of Kia of West Nyack. We truly appreciate your business. If there is anything else you need, feel free to reach out to me directly. Thanks again! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

August 10, 2018

NYS inspection Fast and easy drop off, and very convient pick options. Received a checklist of inspection item and recommendation of need for any fiture service need More

by FRANKADESIMONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ladies at front desk
Sep 01, 2018 -

Kia Of West Nyack responded

Thanks for leaving this 5-star review and sharing your feedback about the service you received from us here at Kia of West Nyack. We truly appreciate your business. Until next time, take care. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

August 08, 2018

Great Service Center The staff here is very friendly and professional. They explained everything to me and I felt very comfortable with their expertise. This has been my More

by GUSDASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April. I didn't catch the names of the others but they were all attentive and kind.
Sep 01, 2018 -

Kia Of West Nyack responded

Thank you for leaving Kia of West Nyack this 5-star review, we appreciate it. I am happy to hear that you continue to have a great experience with us. Until next time, take care! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

August 07, 2018

Juan Ortega-thebest: great service, support & professionlism Juan Ortega is the best: great service, support & professionalism He's a testament to why I continue to come back to Kia West Nyack and should be More

by KEVIN.R.LYNCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ortega
Sep 01, 2018 -

Kia Of West Nyack responded

Hi Kevin, Thank you for leaving this 5-star review and your nice comments about Juan. I am thrilled that Juan has been so helpful. I am excited to share your comments with him. Take care! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

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