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Kia Of West Nyack - Service Center

West Nyack, NY

4.6
348 Reviews

348 Reviews of Kia Of West Nyack - Service Center

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September 24, 2018

Impatient Manager The people who work the desk were wonderful and helpful. I had a question that the manager needed to answer. He came out of the office and appeared di More

by DANAGOLD08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Two women at the desk. The ratings below are for the women who work there.
Dec 11, 2018 -

Kia Of West Nyack responded

Thank you for your feedback and the detailed description of your experience with us. If there is anything else you would like to discuss, please feel free to contact me directly at the number below. I'd much appreciate hearing anything additional you'd like to share. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

September 23, 2018

All the workers were so professional and pleasant I brought my car based on a recall notice. Got an appointment immediately. I was the first one there at the service shop, they took my info and I wa More

by LMEYERS520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Service Manager
Oct 06, 2018 -

Kia Of West Nyack responded

Thank you for sharing your experience about the service you received here at Kia of West Nyack. If you need anything, please don't hesitate to contact me directly. Have a great day! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

September 21, 2018

KIA of West Nyack Service Center I have never had an unsatisfactory service visit at this facility. I am on my second Kia so have been coming here for years. Thank you. More

by JEANNEANDSUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan M Ortega
Oct 06, 2018 -

Kia Of West Nyack responded

Thanks so much for your positive review of Kia of West Nyack. We truly appreciate your business. If there is anything else you need, feel free to reach out to me directly. Thanks again! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

September 21, 2018

Service Center The service center is top notch. The employees are always professional and courteous. They greet you with a smile and escort you to your car when the More

by PEHARDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t reme the woman who greeted me and walked me to my car
Oct 06, 2018 -

Kia Of West Nyack responded

Thanks for leaving this 5-star review and sharing your feedback about the service you received from us here at Kia of West Nyack. We truly appreciate your business. Until next time, take care. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

September 19, 2018

Exceptional service Juan and his staff at the service area were efficient and professional. I was able to get my car fixed with in a couple of hours. More

by KMAY731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Oct 06, 2018 -

Kia Of West Nyack responded

Thank you for leaving this 5-star rating and review for Kia of West Nyack. I'm happy to hear that your car was fixed quickly. Take care! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

September 17, 2018

Excellent I came in for an oil change and free tire retation. Gail in service department advised me that I needed my software updated. The service was quick and More

by NYI2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail in. Service department.
Oct 06, 2018 -

Kia Of West Nyack responded

Thanks for leaving this great review about your experience at Kia of West Nyack. We truly appreciate your business. Until next time, take care. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

September 14, 2018

Professional and timely I would recommend the service dept to anyone The service was timely and the service person was courteous. I would recommend them to everyone Great job More

by JPROTELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April
Oct 06, 2018 -

Kia Of West Nyack responded

Thank you for taking the time to leave this 5-star review and share your positive experience with us. If you ever need anything, please don't hesitate to reach out. Until next time, take care! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

September 13, 2018

Scheduled Maintenance was Expensive I had 15,000 mile scheduled maintenance done on my 2016 Kia Soul. Setting up an appointment via phone was pretty easy. They allow you to reques More

by Noseybody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan
Oct 02, 2018 -

Kia Of West Nyack responded

Thank you for taking the time to leave your review for us here on DealerRater. If you have any additional concerns or would like to discuss our service maintenance pricing, please feel free to call me directly at the number below. I appreciate the opportunity to help you in any way I can. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

September 07, 2018

Terrible Would give this place 0 stars if possible If this was the last dealership on earth I’d rather walk then give those xxxxx of the earth any business. Ev More

by Cars1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Ortega.( clearly hates his job) Nick(guy with no knoledge of finance), Shane Bacchas
September 07, 2018

excellent service center Hassle free timely service in a friendly manner. Car was repaired on warranty (they even had in stock the necessary parts), cleaned and returned with More

by happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sevice coordinators
Sep 20, 2018 -

Kia Of West Nyack responded

Thank you for taking the time to leave your rating and review for our dealership. I'm thrilled to read you had a great experience. Thank you for your business. Take care. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

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