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Kia Of West Nyack - Service Center

West Nyack, NY

4.6
348 Reviews

348 Reviews of Kia Of West Nyack - Service Center

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October 17, 2019

great service! Brought the car at 8:00am was out at 9:00am. The car was cleaned and serviced. The staff was cordial and the price was reasonable. Very satisfied. Vin More

by Mustang2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny
Oct 18, 2019 -

Kia Of West Nyack responded

We are glad we could deliver great service - thank you so much for the review!

October 15, 2019

Service Department Had a great experience at the Kia of West Nyack. They were courteous and informative. Anthony helped me out a lot and Ruben has done a bang-up job rem More

by DREBAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Erickson, Shane Bacchas
Oct 15, 2019 -

Kia Of West Nyack responded

Thank you for the positive feedback about our service and facilities! We are so happy that you enjoyed your visit with us. Hope to see you next time at Kia of West Nyack!

October 14, 2019

Service Review Vincent was a great help in getting my KIA back in service. Whenever, I called he came to phone and explained everything clearly. No surprises! More

by SCHACHT232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent-Service manager
Oct 14, 2019 -

Kia Of West Nyack responded

It's wonderful to hear that your Kia is running smoothly after your visit to Kia of West Nyack! We are glad that Vincent kept you updated throughout the process. Thank you for your review!

October 11, 2019

Oil change and tire rotation The service agent, sandy matched a coupon I received by mail for pricing. Got car services in one hour without a car wash which I said was ok More

by Drteeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy
Oct 11, 2019 -

Kia Of West Nyack responded

Thank you for sharing feedback about your recent visit to Kia of West Nyack! We are glad to hear that it went smoothly and that you were back on the road in a timely manner. Have a great day.

October 09, 2019

Vincent is awesome!! Vincent was pivotal in helping me with my brakes on my kia stinger, he was very informative and followed up promptly...this is how customer service is More

by Akhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent
Oct 09, 2019 -

Kia Of West Nyack responded

Hi Akhan! It's wonderful to read your positive feedback about Vincent on our team. We work hard to provide excellent customer service every day at Kia of West Nyack and we are happy to read how your Kia Stinger's brakes were repaired thoroughly. We hope to see you again soon and have a great day!

October 04, 2019

Quick Service with a smile My 2015 and did up needing to have a warranty replacement of my engine. The dealership was able to complete the task in 2 weeks. The manager was espec More

by Bryan Burrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan and the service manager and George the mechanic
Oct 04, 2019 -

Kia Of West Nyack responded

Hi Bryan - It's great to hear that our team was able to replace your engine and get you back out on the road in a timely manner. Thank you so much for the positive feedback! All of us at Kia of West Nyack wish you safe and happy driving.

October 04, 2019

Great Service I always experience very good personal courteous service from this KIA dealer. They make getting the car serviced as painless as possible. I would d More

by KDASHNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael williams
Oct 04, 2019 -

Kia Of West Nyack responded

It means a lot to hear that you can depend on the Kia of West Nyack team to make your car serving process easy! Thank you so much for recommending us. We look forward to our continued relationship.

September 25, 2019

excellent service I went into Kia for service it was excellent. Mike, my service advisor, made my service quick and easy. I will always come to this service center and More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Williams
Sep 25, 2019 -

Kia Of West Nyack responded

Thank you for your 5-star review of Kia of West Nyack! It's fantastic to read about your positive service visit with our team and thank you for your compliments about Mike as well. We appreciate your business and hope you return soon!

September 21, 2019

Regularly scheduled service, 9/19/19 Service experience was very good, with close attention paid to my vehicle by the service writer, and the mechanic. I was impressed with the responsiv More

by CM0605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Williams
Sep 23, 2019 -

Kia Of West Nyack responded

Thank you for giving us the opportunity to impress you while servicing your vehicle with us at Kia of West Nyack. We appreciate your business and this kind review.

September 20, 2019

Didn’t rotate tires I paid for a 15,000 service as well as several other add ons and noticed the next day the tires had not been rotated. When I brought it back the staff More

by PIAZZA.TIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Oct 04, 2019 -

Kia Of West Nyack responded

Tim - I understand your frustration and would like to apologize again for overlooking your tire rotation. We pride ourselves on our thorough work and I can assure you this is not the typical experience of our guests. I hope you consider giving us another opportunity to earn your business. If there is anything I can do to help, please give me a call. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

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