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Kia Of West Nyack - Service Center

West Nyack, NY

4.6
348 Reviews

348 Reviews of Kia Of West Nyack - Service Center

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October 28, 2019

"Exceptional Service"-Michael Michael was very polite and extremely knowledgeable. He made sure the mechanics took a good look into my car. by writing down all my concerns, then ta More

by iriswilliams71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Williams
Oct 28, 2019 -

Kia Of West Nyack responded

We appreciate the recommendation! Thank you for the review. We are happy you had a good experience at Kia of West Nyack and we look forward to working with you again soon.

October 25, 2019

Vincent makes my reason for coming Dealership ship takes care of everything.....but Vincent in service is why I really come there...he makes everything perfect and as seamless as possib More

by Akhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent
Oct 28, 2019 -

Kia Of West Nyack responded

Vehicle maintenance can be stressful enough. Our goal is to make it fast and easy so that you're back on the road in a safe and reliable vehicle. Thank you for choosing Vincent and the rest of our team at Kia of West Nyack!

October 23, 2019

Great fast service Went in to make an appointment for an oil change. They offered me the service on the spot. Service was fast, friendly and cost less than expected. More

by PUREBLUE0229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Erickson, Shane Bacchas
Oct 23, 2019 -

Kia Of West Nyack responded

Thank you for coming to Kia of West Nyack for your oil change! We love that our team could complete your service and get you back on the roads quickly. Have a wonderful day.

October 22, 2019

Oil change I truly appreciate the level of service I received from ur front desk rep in ur service center and even more pleased with the complementary car wash More

by NRWYORKSHINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep female 10 19 2019 Saturday
Oct 22, 2019 -

Kia Of West Nyack responded

What wonderful feedback! We are so happy to hear that you're impressed by the service you receive from our team. We really appreciate your business and are glad that you can depend on Kia of West Nyack for your auto service needs.

October 22, 2019

Good experience. My service guy was great. He took care of all my concerns and also a recall issue that I wasn’t aware of. Very friendly and eager to please. Overall e More

by stevepochini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2019 -

Kia Of West Nyack responded

Hi Steve - It's great to hear that our team was able to address all of your concerns as well as your recall repairs. We also appreciate your feedback regarding the wait time and apologize for this inconvenience. Hope to see you next time at Kia of West Nyack!

October 22, 2019

Routine Needs Vincent listened carefully to all my needs and concerns. Kept me informed during my entire wait time. Explained everything to me as well. Jorge has wo More

by ROJOGO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service: Vincent, Jorge
Oct 22, 2019 -

Kia Of West Nyack responded

It's so important that our customers feel confident in the work done to their vehicles and we love that you can count on Vincent and Jorge to address all of your concerns. Thank you so much! For all your future auto service needs, the Kia of West Nyack team will be here to help.

October 21, 2019

Service Advisor Vincent explained everything very clearly, he was informed and friendly. He gave me all the information that I needed to understand what my car requir More

by JOSECAR5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent
Oct 21, 2019 -

Kia Of West Nyack responded

This is exactly what we love to read! Thank you so much for coming to Kia of West Nyack for your auto service needs. We hope to see you at your next visit.

October 18, 2019

Fast friendly service. A bit pricey for an oil change Quick service, friendly staff a bit more expensive than chains but worth it. Service staff was excellent and free car wash a nice touch too! More

by LARRY87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know names of folks but young lady at the desk was great!
Oct 18, 2019 -

Kia Of West Nyack responded

Thank you so much, Larry! We are happy to hear that you drove home from Kia of West Nyack a satisfied customer. We hope we have the opportunity to serve you in the future.

October 17, 2019

Oil change A great experience, prompt efficient service Suzaanne was great updating readiness and offering a complimentary wash, which I accepted thank you a go More

by DFALESSIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LINDA SUZANNE RAUL
Oct 17, 2019 -

Kia Of West Nyack responded

I'm so glad to see that you had a great experience during your oil change at Kia of West Nyack. Thank you for mentioning the support you received from Suzanne.

October 17, 2019

Courteous and knowledgeable. Very clean and relaxing. It's a wonderful change compaired to other shops where they don't even have a clean chair to sit on. I would highly recomme More

by Gmama_2u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2019 -

Kia Of West Nyack responded

Thank you for the positive feedback about our facilities! We are glad that you enjoy your visits with us at Kia of West Nyack. Hope to see you next time!

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